Need help reaching PA UC after 5 weeks waiting - state rep contact worth trying?
Hi everyone, I filed for unemployment benefits over 5 weeks ago and still nothing! Status just shows 'pending' with no explanation or updates. I've called the PA UC office literally 30+ times and either get a busy signal or the call drops after being on hold forever. I've sent messages through the portal but radio silence. A friend mentioned contacting my state representative might help speed things up? Has anyone actually done this and how do you even start that process? Do I just call their office and explain my situation? Really desperate at this point as bills are piling up and my savings are almost gone. Any advice would be super appreciated!
19 comments
Fatima Al-Suwaidi
Contacting your state rep is absolutely the way to go when you're stuck in limbo like this! I was in the same boat last March - waited 7 weeks with no movement on my claim. Called my state rep's office, explained my situation, and they have staff dedicated to helping with UC issues. They submitted an inquiry on my behalf and my claim was processed within 10 days. Just google "[your county] PA state representative" to find yours, call their office, and they'll have you fill out a consent form so they can advocate for you. Make sure you have your claim number and any correspondence dates ready when you call them.
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Dylan Mitchell
•omg i had no idea state reps could help with unemployment!! do they really have like a special connection to the unemployment office??? cant believe no one tells ppl this when u first apply smh
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Sofia Morales
•My sister tried this and nothing happened for another month! The system is completely broken and even state reps can't fix it most of the time. The WHOLE unemployment system needs to be rebuilt from scratch. They're still using technology from 20+ years ago!!! I spent 3 MONTHS fighting for my benefits last year and almost lost my apartment.
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NebulaNinja
•Thank you so much for this info! I just looked up my rep and will be calling first thing tomorrow morning. Did they ask for any specific documentation beyond the claim number? Also, did you have to explain why you were eligible or did they just help with the processing delay?
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Dmitry Popov
Yes, contacting your state representative is a legitimate way to get help with your UC claim. Their offices have established channels of communication with PA UC and can often get information or prompt action when you're unable to make contact yourself. You'll need to provide: - Your full name and contact information - UC claim number - Last 4 of SSN - Brief description of your issue - Date you applied - Any correspondence you've received They'll also have you sign a privacy release form allowing them to inquire about your case. While this can be effective, it's not an instant fix - it might still take 1-2 weeks to see movement on your claim after they intervene.
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Ava Garcia
•This is all good information, but I want to add that there's actually a faster way to reach the UC office directly. I was in a similar situation and used Claimyr.com to get through to an agent in about 15 minutes. It basically calls PA UC for you and holds your place in line, then calls you when it gets an agent. Saved me weeks of waiting. They have a video demo at https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 that explains how it works. I still think contacting your rep is a good backup plan though!
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NebulaNinja
•I'll definitely check out that Claimyr service - at this point I'm willing to try anything! But I'll also follow through with contacting my rep tomorrow. Do you know if it's better to call the rep's local office or their Harrisburg office?
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StarSailor}
i had the same problem and my claim was stuck for like 2 months!!! i tried calling my state rep but couldnt get thru to them either lol. finally i went to their actual office in person and the lady at the front desk was super nice and took all my info right there. had to fill out some form saying they could look at my case. got an email from unemployment like 3 days later asking for more info and then finally got paid the next week. definitely worth a shot!
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NebulaNinja
•Visiting in person is a great idea if calling doesn't work out. Thanks for sharing! I'm going to try calling first thing tomorrow, but I'll keep the in-person visit as a backup plan if I can't get through or don't see progress in a week or so.
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Miguel Silva
My wife had an open issue on her claim for 9 weeks last year. We tried everything - calling hundreds of times, emails, the chat feature - nothing worked. What finally got it resolved was contacting BOTH our state rep AND state senator at the same time. The senator's office actually got back to us first and had better connections with UC officials. Worth trying both if you can. Just be prepared that they'll ask for a lot of personal info (including your SSN) because they need to verify they're authorized to inquire about your claim.
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Sofia Morales
•This is exactly what I've been saying for YEARS. The PA UC system is DELIBERATELY BROKEN to discourage people from getting benefits they're entitled to!!! They make it impossible to reach anyone and then blame claimants for not providing information that was never requested. It's criminal what they're doing to working people in this state!
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Fatima Al-Suwaidi
•Contacting both your state rep and senator is smart! I didn't think of trying the senator's office when I had my issue. Different offices sometimes have different connections and response times. Just remember they're most effective for claims that are stuck in processing or have unresolved issues, not for appealing actual eligibility decisions.
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Dylan Mitchell
i tried that claimyr thing someone mentioned above when my claim was stuck and it actually worked!! was skeptical at first but got thru to someone at UC in like 20 mins after trying for weeks on my own. turns out they needed some employer info they never told me about 🙄 the lady fixed it right on the phone and i got paid the next week. might be worth trying before going thru your rep since its faster if u can actually talk to someone
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NebulaNinja
•That's really good to know! I just checked out their site and might try it tomorrow. Did they tell you what the issue was with your claim once you got through to them? I'm wondering if mine is stuck for some simple reason they just haven't communicated to me.
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Dylan Mitchell
•yeah! turned out they needed verification from my last employer about my last day and they sent the request to the wrong address or something! such a dumb reason to hold up my benefits for weeks but once i talked to someone they fixed it right away. def worth trying to get thru to them directly
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Dmitry Popov
Just to clarify for everyone in this thread - there are several common reasons claims get stuck in pending status for weeks: 1. Identity verification issues (IDme) 2. Employer response discrepancies 3. Missing work search documentation 4. Prior overpayment flags on your account 5. Wage investigation needed If you can get through to PA UC (either directly or via Claimyr), ask specifically which of these issues is affecting your claim. Different problems require different documentation to resolve. Also, while waiting for resolution, remember to keep filing your weekly claims even though you're not receiving payments yet. Once your claim is approved, you'll receive all eligible back weeks in a lump sum payment to your Money Network card or direct deposit.
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NebulaNinja
•This is really helpful - thank you! I have been continuing to file my weekly claims but wasn't sure if that was the right thing to do. I'm hoping it's not an identity verification issue since I completed the IDme process right after applying. When I do speak with someone (either through my rep or directly), I'll specifically ask which of these issues is holding things up.
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Zainab Ismail
Last winter I was waiting forever too and tried everything. Funny enough what ended up working was reaching out on the PA UC Facebook page. I sent them a direct message explaining my situation (without any personal info) and they got back to me asking for my claim number through private message. Within 48 hours someone from UC called me! Might be worth trying alongside the state rep approach.
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StarSailor}
•omg i never thought about trying facebook!! thats actually pretty smart cuz they probably dont want bad publicity on social media lol. wish id known that trick when i was waiting
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