PA UC payment delays - stuck for 6 weeks with no contact option

same exact thing happened 2 me back in January!!!! took almost 2 MONTHS before i got any $ and that was only after I finally got someone on the phone. the whole system is totally broken and they DONT CARE that people have bills 2 pay!!!!

There could be several reasons your payments stopped. Most common are: 1) You have an 'open issue' on your claim that requires reviewer attention, 2) There was a discrepancy in your weekly certification, 3) You've reached the end of your benefit year, or 4) Your ID verification needs to be completed again. Have you checked your dashboard for any 'action needed' notifications? Sometimes these appear without email alerts.

try calling right wen they open at 8am thats what i did but still took like 20 trys

I had a similar issue last month and discovered my claim had an 'open issue' that wasn't visible on my dashboard. The only way I found out was by speaking with an agent. After struggling to get through for weeks, I used a service called Claimyr that got me connected to a PA UC representative within about 30 minutes. They have a system that keeps dialing until it gets through, then calls you when an agent is on the line. Saved me hours of frustration. Their website is claimyr.com and they have a video showing how it works: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 Once I finally spoke with someone, they resolved my issue in about 10 minutes and my payments started again the following week.

Yes, it's legitimate. I was skeptical too, but it worked for me and several people in my Facebook unemployment group. It's not free, but considering I was about to lose my apartment, it was worth it to finally get my claim fixed.

The UC system is DELIBERATELY designed to be impossible to reach! They WANT people to give up so they don't have to pay benefits. I worked for PA government (not UC) for 7 years and this is how ALL their systems work. They're still using computers from the 1980s and half the staff doesn't know what they're doing. Even if you get through, the person might give you completely wrong information. I had THREE DIFFERENT AGENTS tell me THREE DIFFERENT THINGS about my claim last year. It's a joke.

Another option is to contact your state representative's office. They often have direct lines to unemployment liaisons who can look into claim issues. Find your rep here: https://www.legis.state.pa.us/cfdocs/legis/home/findyourlegislator/ I'd recommend trying both approaches - using Claimyr to get through directly AND contacting your state rep as a backup. Sometimes the state rep route can take 1-2 weeks, but they're usually very helpful with unemployment issues.

when this happened to me last fall it was because my benefit year ended and I needed to file a new claim but they never told me! check when your initial claim was filed - if it's been about a year you might need to start a whole new application

UPDATE???? did u get through??? im starting to worry about my claim again cuz I got this weird letter yesterday about quarterly review or something

Wow, an employer protest that doesn't show up on the dashboard - that's exactly the kind of hidden issue that keeps people trapped in limbo for months! I'm so glad you finally got it resolved @Gianni Serpent. This is a perfect example of why the PA UC system is so frustrating - critical information that directly affects your payments is completely invisible to claimants. For anyone else dealing with similar issues, this really highlights how important it is to actually speak with an agent, even if it takes using a service like Claimyr or going through your state rep. The dashboard clearly can't be trusted to show you everything that's affecting your claim status. @Henry Delgado - definitely take that quarterly review letter seriously and respond ASAP if it requires any action on your part. Sometimes those have tight deadlines that aren't clearly stated.