PA UC login nightmare - system says my SSN is active but keeps locking me out after password reset

same thing hapnd 2 me last month. its bcuz ur old account is still in the system but somethings messed up with it. u gotta call them directly, no way around it sorry

This is a common issue with the PA UC system. When you have an existing account from a previous benefit year, the system sometimes gets confused when you try to reset credentials. Here's what you need to do: 1. Make sure you're using the correct website (benefits.uc.pa.gov) 2. Try using a different browser (Chrome or Firefox work best) 3. Clear your browser cache completely 4. Wait 24 hours after your last lockout before attempting again 5. When prompted for your SSN, make sure you're entering it without dashes If none of that works, you'll unfortunately need to speak with a representative directly. Their system needs to manually reset something on the backend.

I had this exact problem when I got laid off in January! So frustrating. The issue turned out to be that my old account from 2022 was still active in their system, but something got corrupted in my login credentials. When I finally got through to someone, they told me there was a "flag" on my account that was preventing the password reset from working properly. The only way I fixed it was by speaking to an actual UC representative. They had to clear something on their end before I could properly reset my login.

Have you tried going to your local PA CareerLink office? Sometimes they can help with unemployment login issues or at least get you connected to someone who can help. I know it's not ideal but might be faster than waiting on hold forever.

Did anyone suggest using the PA UC chat feature instead of calling? I had luck with that last year when I couldn't log in. It's sometimes easier to get through that way during non-peak hours (try early morning like 7:30am when they first open). Just keep in mind that for security reasons, they can only reset certain account settings by phone, not chat.

After dealing with PA unemployment for years, I've learned a few things about their account system. If your account shows as 'active' but won't let you reset the password properly, it's usually because: 1. Your previous benefit year hasn't fully expired in their system 2. There's a data mismatch between what you're entering and what's in their records 3. There might be an open issue or overpayment from your previous claim Unfortunately, only a UC representative can see and fix these specific issues. Keep trying the phone lines at 8:00 AM exactly when they open. That's typically when you have the best chance of getting through.

I spent TWO WEEKS trying to get into my account with the EXACT same problem!! The system is COMPLETELY BROKEN!! When I finally got through, the rep told me they had to manually reset something called an "identity verification flag" that was stuck on my account from my previous claim. But getting through on the phone was impossible - busy signals for DAYS!!! I finally used that Claimyr service someone mentioned above and got through in about 4 hours. Worth every penny because I was about to lose my mind!!!

did u try using a diffrent device? my laptop didnt work but my phone did for some reason

Just wanted to follow up - were you able to get this resolved? If you're still struggling, there's one more thing you can try. Sometimes the system has trouble with accounts that have been dormant for a specific period (2-3 years). In those cases, they sometimes need to do a full account recovery rather than just a password reset. When you call, specifically ask them to check if you need an "account recovery" rather than just a password reset. It's a different process on their end.