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Keisha Johnson

PA UC benefits denied after financial eligibility email - can they reverse approval?

I got an email from PA UC last week saying I met the financial requirements for benefits (the one with all your wages listed from previous employers). I was so relieved! But then yesterday I got another notice saying my claim was denied because of 'separation issues' with my last job. Can they actually do this? I thought once I got that financial eligibility email I was good to go. My boss let me go because they said I wasn't meeting targets, but honestly I never got proper training and was set up to fail. Should I appeal this or is it a waste of time? Anyone dealt with something similar?

Paolo Longo

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Yes, they absolutely can deny your claim after the financial determination. The financial eligibility only means you worked enough quarters and earned enough wages to qualify financially. There's a second determination about your separation reason that comes later. If they determined you were fired for cause (not meeting performance standards), that could make you ineligible. You should definitely appeal if you believe you weren't properly trained or given a fair chance to succeed. You have 15 days from the determination date to file your appeal.

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Thanks for explaining! The letter says I have until March 4th to appeal. Do you know what evidence I should gather? Would emails showing I asked for more training help my case?

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CosmicCowboy

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same thing happen to me!! got the financial ok then BOOM denied for "willful misconduct" which was total BS. i appealed and WON bc my employer didnt even show up to the hearing lol. definitely appeal!!!

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That gives me some hope! How long did your appeal process take? I'm worried about bills piling up while I wait.

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Amina Diallo

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The financial determination and separation determination are two completely different things in PA UC. Financial just means you worked enough quarters and earned enough money. Separation means they review WHY you lost your job. Performance issues are tricky - if it was just that you couldn't do the job despite trying, you might win. If they claim misconduct, that's harder. Get any documentation showing you tried to improve, asked for help, or received positive feedback at any point. Your employer will have to prove you willfully performed poorly or violated policies.

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Oliver Schulz

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This happened to my daughter too and we ended up having to wait 6 weeks for the appeal hearing.. meanwhile no money coming in!! Its so frustrating how they get your hopes up with that first approval.

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I spent 3 WEEKS trying to get through to someone at PA UC about a similar issue. Kept getting busy signals and hangups - SO FRUSTRATING!! Finally used this service called Claimyr (claimyr.com) that got me connected to an agent in about 20 minutes. They have a video showing how it works here: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2. The agent explained exactly what happened with my claim and what I needed for my appeal. Saved me so much stress!

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I've been calling for 2 days straight with no luck, so I'll check this out. Did the UC agent give you any insight on how to make a strong appeal case?

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CosmicCowboy

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that claimyr thing actually works?? might try it tomorrow im tired of the busy signals

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Amina Diallo

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For your appeal, gather these specific documents: 1. Any emails/texts requesting training 2. Performance reviews (especially any positive ones) 3. Company training policies if you have access 4. Names of coworkers who can verify your claims 5. A written timeline of your employment During the appeal hearing, stick to facts rather than emotions. Focus on how you tried to meet expectations but weren't given adequate resources to succeed. If your employer can't prove willful misconduct, you should win the appeal.

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This is super helpful, thank you! I do have some emails asking my supervisor for additional training that went unanswered. I'll start putting together all these documents today.

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Javier Cruz

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The PA unemployment system is DESIGNED to trip people up!!! First they say yes then they say no. They WANT you to give up and not appeal. It's all about saving money for the state. I've been through THREE appeals with them over the years. The system is rigged against workers!!!

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Paolo Longo

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While frustrating, the system isn't designed to trick people. The two-part determination process (financial eligibility then separation reason) is actually meant to be thorough. But I agree the confusing communications and difficulty reaching representatives make it unnecessarily difficult for legitimate claimants.

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Emma Wilson

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My cousin works for UC and told me performance-based terminations are actually very nuanced in Pennsylvania. If you can show you were trying your best but didn't receive proper training or resources, that's different from willful misconduct. Make sure you specifically use the phrase "I was willing and able to improve but wasn't given the tools/training to succeed" during your appeal hearing.

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That's a great way to phrase it - I'll definitely use that wording. I genuinely wanted to succeed at this job but felt completely lost after minimal onboarding.

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Oliver Schulz

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i got denied too after the financial ok thing but mine was cause i quit! but still got benefits after appealing because it was a toxic workplace (documented everythn!) so definitely appeal

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After using Claimyr to reach an agent, they told me appeals are taking about 4-6 weeks right now. They also suggested requesting financial hardship to expedite the hearing, which can sometimes cut the wait time in half. Worth asking about if you're in a tough spot financially.

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I didn't know you could request an expedited hearing! That would be really helpful since I'm already behind on rent. I'll definitely ask about that.

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Javier Cruz

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MAKE SURE you file biweekly claims while waiting for appeal!!! Even if showing $0. If you win appeal they'll only pay weeks you filed for!!!

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Oh wow, I had no idea! I was about to stop filing since I got denied. Thank you for this crucial info!

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Mei Chen

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I went through something very similar last year! Got the financial eligibility approval, felt so relieved, then got hit with the separation issue denial a week later. It's absolutely crushing when that happens. I appealed and it took about 5 weeks, but I won because I could prove my employer never provided the training they promised in my job description. The key things that helped my case were: 1) Screenshots of my original job posting mentioning "comprehensive training program" 2) Email requests I sent asking for help that went ignored 3) My employee handbook showing their training policy wasn't followed. During the hearing, I stayed calm and focused on facts - how I asked for help multiple times, tried my best with limited resources, and was willing to improve if given proper support. The employer's HR person couldn't provide evidence of any training plan or documentation of my alleged poor performance. Don't give up - if you genuinely tried and they failed to support you, you have a real shot at winning this appeal!

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Liam McGuire

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This is exactly what I needed to hear - thank you so much! Your situation sounds almost identical to mine. I do have the original job posting that mentioned training, and I have several unanswered emails asking for help. It's reassuring to know that staying factual and focusing on their failure to provide promised support can actually win these cases. I'm feeling much more confident about appealing now!

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Carmen Ruiz

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Just wanted to add one more thing that helped me during my appeal - I also documented the timeline of when I was hired vs when I was let go. In my case, it was only 6 weeks, which helped show I wasn't given a reasonable amount of time to learn and improve. If your employment was similarly short, make sure to highlight that during your hearing. Employers have a duty to give new employees a fair chance to succeed, especially if they promised training. Also, when you're gathering evidence, look for any positive feedback you might have received early on - even small things like "good job" emails can help counter their claim that your performance was consistently poor. The hearing officers really do listen to these details!

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