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Eli Butler

PA UC benefit amount discrepancy after claim reopening - two different financial determinations received

Super confused about my PA unemployment benefit amount right now! I just reopened my claim last Tuesday because my benefit year started on 7/15/2025 (my previous benefits ran out in May). Had to call in since the online system kept giving me an error when I tried to reopen. Finally got through after 2 days of calling and the rep helped me reopen my claim. Here's the weird part - yesterday I received TWO financial determination letters in my dashboard about 20 minutes apart. First one says my weekly benefit amount is $148, but the second one says $92! Why would I get different amounts? Which one is correct? I work part-time at a community college in the academic success center, so my hours fluctuate based on the semester. During summer I usually get about 10-15 hours but during regular semesters I get 25-30. Could this be causing the confusion? Has anyone else received two different financial determinations? How do I know which one is correct?

the same thing happened 2 me last month!!! the second letter is probably ur correct one. they always send out a preliminary one first and then they adjust it after they double check ur wages. call them and check tho just to make sure

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Eli Butler

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Thanks! Do you know if there's any way to check which one is correct without calling? I've been trying for 2 days already and can't get through :

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Lydia Bailey

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This happened to me too. The difference is likely related to which quarters they're using to calculate your benefit. When you have seasonal or fluctuating work hours like at a school/college, PA UC sometimes recalculates after they verify all quarters. The most recent letter is typically the correct one. You can check your claim status and financial determination details by logging into your PA UC dashboard and clicking on 'View Claim Details' or 'View Benefit Payment History'. The system should show which determination is active. If you have wages from multiple employers or quarters with vastly different earnings, they sometimes need to manually review your claim which leads to these multiple determinations.

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Eli Butler

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I checked the dashboard but both determinations are showing as "active" which is why I'm so confused! I'll try to look at the dates on them more carefully. The weird part is they were sent on the same day just minutes apart.

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Mateo Warren

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The multiple determination letters are definitely related to your academic employment. PA UC has specific rules for educational employees between academic terms. The first determination was likely calculated using all your base year wages. The second (lower) determination is probably after they applied the "reasonable assurance" rule, which affects benefits for school employees during scheduled breaks if you have reasonable assurance of returning to work when school resumes. PA UC often sends an initial determination based solely on wages, then a revised one after applying all eligibility rules. The most recent determination (the $92 one) is almost certainly the correct amount. You can verify by checking the issue date and time stamps on each letter.

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Eli Butler

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That makes so much sense! I do have reasonable assurance of returning in the fall semester. I didn't realize that would affect my benefit calculation. Thank you for explaining - I'll check those dates and timestamps!

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Sofia Price

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I HAD THE EXACT SAME PROBLEM with 2 different amounts!!! The UC system is completely broken! I bet they're going to make you wait for weeks while they "investigate" and then they'll probably deny your claim entirely because that's what they did to me. And good luck getting someone on the phone - I spent 6 HOURS calling every day for a week and never got through!!! The whole system is designed to frustrate people so they give up.

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Eli Butler

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Oh no, that sounds awful! Did you ever get your situation resolved or find out which amount was correct? I'm starting to worry now...

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Alice Coleman

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Did you check if the two letters have different claim ID numbers? Sometimes if you worked for multiple employers or if your previous benefit year just ended, they might accidentally create two separate claims in the system. Happened to my brother last year - turned out they had two separate claims going at the same time and it caused all kinds of confusion with his payments.

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Eli Butler

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I didn't even think to check that! I'll look at both documents more carefully when I get home tonight. I did work for the college plus a small tutoring side job during my base year, so maybe that's it?

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Owen Jenkins

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After struggling with similar issues getting through to PA UC for weeks, I finally found a service called Claimyr that got me connected to an agent in about 30 minutes instead of days of calling. They basically keep dialing for you until they get through, then call you when they have an agent on the line. Saved me so much frustration! Their site is claimyr.com and they have a video showing how it works: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 When I got through, the agent explained that the second determination is usually the correct one after they've verified all details. In my case, it was because of some misreported wages that needed to be corrected.

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does that claimyr thing actually work? i've been trying to reach someone for like 3 days about my open issue

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Lilah Brooks

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I work for a school district and get UC during summer breaks too. The two different amounts are definitely because of your educational employment. The first determination is based on raw wages, the second is after applying the educational employee provisions. Here's what's happening: When you work for an educational institution and file between academic terms (like summer), UC determines if you have "reasonable assurance" of returning in the fall. If you do, your benefit calculation changes because they don't count the educational wages for that period. That's why your second amount is lower - it's excluding some of your school wages. The $92 is probably your correct amount. But don't get discouraged - you're still eligible during genuine breaks if you meet all other requirements!

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Eli Butler

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Thank you for this detailed explanation! This makes complete sense now. I do have a letter confirming I'll be back in the fall semester. I had no idea this would affect my benefit calculation so specifically. At least now I understand why there's a difference.

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btw did u get ur pin in the mail yet? when i reopened my claim it took almost 2 weeks to get my new pin and i couldnt file without it

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Eli Butler

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Yes, thankfully I got my PIN already! It came in the mail 3 days after I reopened my claim. I was able to set up my bi-weekly filing schedule already, but I'm holding off on filing until I know which benefit amount is correct.

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Lydia Bailey

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Just to add a bit more clarity - the second determination (the $92 one) is almost certainly your correct amount due to the educational employee provisions others mentioned. But you should be aware that you'll need to report any part-time earnings when you file your weekly claims. The PA UC system will deduct a portion of your earnings from your weekly benefit amount. Specifically, the first 30% of your weekly benefit rate doesn't reduce your benefits, but anything above that is deducted dollar for dollar. So if your WBR is $92, you can earn up to about $27 without reduction, then each dollar after that reduces your benefit by $1. Make sure you're accurately reporting all hours and earnings each week to avoid any overpayment issues down the road.

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Eli Butler

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This is super helpful! I've been reporting my earnings carefully but didn't understand exactly how the partial benefit calculation worked. I'll make sure to keep track of everything precisely going forward.

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The Boss

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I work part-time at a university and went through something very similar when I reopened my claim last year. The two different determinations you received are totally normal - it's actually a good sign that the system is working properly! What happens is PA UC first calculates your benefit based on all your reported wages (that's your $148 determination), then they run a second calculation that applies all the specific eligibility rules for your situation. Since you work at an educational institution, they have to factor in the "reasonable assurance" provision for school employees, which is why your second determination dropped to $92. The second determination is definitely your correct amount. I'd recommend keeping both letters for your records, but go with the $92 when you're planning your budget. The timing of receiving them 20 minutes apart is actually pretty typical - their system processes these adjustments in batches. One tip: when you file your weekly claims, make sure you're reporting your college hours accurately. During summer when your hours are lower (10-15), you might qualify for partial benefits even while working. Just be super precise with your earnings reporting to avoid any issues later!

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