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PA UC Fact Finding for Quit vs Layoff - How Long Until Resolution?

So stressed out right now about my PA unemployment claim! There's a fact finding happening because the system says I QUIT my job, but I was actually LAID OFF when the company downsized. I've already uploaded everything I could think of - termination letter, texts from my supervisor confirming the layoff, even the company-wide email about the restructuring. The status has been stuck on "fact finding in progress" for almost 2 weeks now. Does anyone know how long these typically take to resolve? Bills are piling up and I'm starting to panic. Has anyone else had their separation reason disputed? Did you eventually get approved?

Dylan Cooper

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Fact findings can take anywhere from 2-6 weeks to resolve, unfortunately. The examiner has to contact your employer to get their side of the story, review all your evidence, and make a determination. Since you have documentation showing you were laid off, you're in a good position. Make sure you keep filing your weekly claims during this time! Even though you won't get paid until the issue is resolved, you'll receive all back payments once approved.

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Fatima Al-Farsi

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6 WEEKS??? I can't wait that long! My rent is due in 10 days. Is there anything I can do to speed this up??

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Sofia Perez

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same thing happened 2 me last month. employer tried sayin i quit when they cut my hours to like nothing. took almost 3 weeks b4 i got approved. keep filing every week!!

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Fatima Al-Farsi

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3 weeks is a little better than 6, I guess. Did you call them at all during those 3 weeks or just wait it out?

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Dmitry Smirnov

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The PA UC system is DESIGNED to be slow and frustrating. They hope you'll just give up. I had a similar issue last year and it took them 5 weeks to process my fact finding. Then they initially ruled AGAINST me even with clear evidence! Had to appeal and wait ANOTHER month. The whole system is rigged against workers!!

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ElectricDreamer

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Exactly this!! They make the process difficult on purpose. My sister waited 7 weeks for her fact finding last fall.

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Ava Johnson

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Try calling them. I know it's nearly impossible to get through on the regular UC number, but I used a service called Claimyr (claimyr.com) that got me connected to a PA UC agent in about 20 minutes instead of spending days hitting redial. They have a video showing how it works: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 When I got through, I explained my situation (also had a fact finding for a similar issue) and asked if there was any way to expedite it. The agent was able to look at my file, see that I had submitted all the necessary documentation, and actually completed the review right then. Worth a try if you're in a tough spot financially.

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Fatima Al-Farsi

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Thank you! I'll check this out. I'm desperate to talk to an actual human at this point. Did they make you verify your identity again when you called?

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Dylan Cooper

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Just to clarify some misinformation here - fact findings for separation issues (quit vs. layoff) typically take 3-4 weeks on average in PA right now. The 5-6 week timeframes some people experienced were during peak pandemic times. Make sure you've uploaded clear documentation showing you were laid off. Text messages can help but an official termination letter or email is strongest. Also, fact findings can sometimes be expedited if you're facing eviction or utility shutoffs - make sure to mention that if you do get through to someone.

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Miguel Diaz

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i waited 7 weeks just last month so ur info is wrong. depends on how busy they r and what county ur in

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Zainab Ahmed

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I'm dealing with a similar situation too! My employer reported that I quit but I was actually let go because they eliminated my position. Been waiting for 3 weeks for my fact finding to resolve. It's so stressful and I hate how they make us wait so long. Have you tried messaging them through the portal? I sent like 5 messages and finally got a response saying they "escalated" my claim but not sure if that actually did anything.

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Fatima Al-Farsi

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I sent two messages through the portal but got no response yet. Did they give you any timeframe when they said they escalated your claim?

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Miguel Diaz

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call ur state rep!!! they can help speed things up. worked for me when i had a fact finding that was taking forever. look up who ur state representative is and call their office

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Dylan Cooper

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This is actually good advice. State representatives often have liaisons who work with the unemployment office and can help expedite claims that have been pending for an extended period. They can't change the decision, but they can often get someone to look at your case sooner.

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Fatima Al-Farsi

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UPDATE: I used that Claimyr service and actually got through to someone! The agent said my fact finding is scheduled for review later this week. She couldn't guarantee anything but said with my documentation it looks pretty straightforward. She also put a note in my file about financial hardship to try to expedite it. Fingers crossed I'll have an answer by next week!

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Zainab Ahmed

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That's great! Let us know how it goes. I might try that service too if I don't hear anything by Friday.

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Ava Johnson

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Great to hear you got through! One more tip - after the fact finding is complete and if you're approved, it can still take a few days for payments to process. If you're using the Money Network card, funds usually appear 2-3 business days after approval. If you set up direct deposit, it's typically 1-2 business days. Just so you're prepared for the timeline.

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Fatima Al-Farsi

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Thanks for this! I set up direct deposit when I first filed, so hopefully that'll be faster. Every day counts at this point.

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ElectricDreamer

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anyone know if you have to do the work search activities while waiting for a fact finding to be resolved? ive been doing them just in case but its really annoying if its just gonna get denied anyway

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Dylan Cooper

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Yes, you absolutely need to continue your work search activities during the fact finding period. If you're approved, they'll check that you completed the required activities for each week you claimed. If you didn't do them, those weeks will be denied even if your overall claim is approved.

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Fatima Al-Farsi

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FINAL UPDATE: My claim was APPROVED! Just got the determination letter today - they agreed I was laid off and not at fault. The agent said payments should start processing in the next 1-2 business days. Such a relief! Thank you to everyone who gave advice. For anyone else going through this: 1) Keep filing weekly claims while waiting 2) Submit ALL documentation you have 3) Try to actually speak with someone (the Claimyr service really helped) 4) Be persistent and don't give up!

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Sofia Perez

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congrats!! so happy 4 u!! how many weeks total did it take from start 2 finish?

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