Can PA CareerLink help with open issues on my UC claim or do I need an examiner?

They are totally diff departments. CareerLink helps w/ job search but they CANT fix claim issues. Only UC examiners can do that. Sorry!

CareerLink staff and UC examiners are completely separate entities. While CareerLink focuses on employment services like resume help, job referrals, and training programs, they don't have access to your UC claim system to resolve issues. Open issues need to be addressed by actual UC claim examiners who have the authority to make determinations on your claim. That said, it's not a complete waste to mention your situation while at CareerLink. Sometimes the staff there can provide general guidance on who to contact or give you updated information on UC processing times. Just don't expect them to be able to directly resolve your claim issues.

I went through something similar last month with THREE open issues!!! The waiting is AWFUL and nobody gives you straight answers about how long it'll take. CareerLink couldn't do ANYTHING for me about my claim issues. They just kept saying "we don't handle that" and told me to keep calling UC. After 5 weeks an examiner finally fixed my issues and I got backpay but those 5 weeks were HELL!!!! The system is BROKEN!!!!

Having been in this situation before, I can tell you that CareerLink staff absolutely cannot access or modify your UC claim. They're a separate department entirely focused on employment services. Here's what you can actually do about your open issues: 1. Continue filing your weekly claims while waiting - this ensures you'll get backpay once issues are resolved 2. Document everything related to your claim in case you need it for an appeal 3. Check your UC dashboard and correspondence section for any notices requiring response 4. If your issue is urgent (like facing eviction), contact your state representative's office - they can sometimes expedite claims The current average wait time for examiner review is 3-6 weeks depending on claim complexity. Unfortunately, calling multiple times doesn't move you up in the queue - examiners work through cases in relative order with some prioritization for hardship cases.

my cousin works at careerlink and she said they get asked about uc stuff ALL THE TIME but literally cant do anything about it. theyre just job center people. not uc people.

I was in exactly your situation last month! Two open issues and couldn't get through to anyone on the phone. I finally used Claimyr (claimyr.com) to connect with an actual UC agent after trying for weeks on my own. Took about 20 minutes to get connected instead of endless busy signals. They have a video showing how it works: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 The agent was able to see exactly what my open issues were and told me one was just waiting for employer verification and the other needed additional documents from me. Saved me potentially weeks of waiting! CareerLink definitely can't help with claim issues - they're completely separate systems.

ask them anyway while ur there. sometimes they kno people or have inside tips they cant say officially. worth a shot

Some additional context on open issues that might help you understand what's happening: Open issues are flagged items on your claim that need an examiner's review. Common ones include: - Employer contests about your separation reason - Questions about your ability/availability for work - Earnings verification issues - Identity verification problems - Work search compliance questions Depending on which type of issues you have, resolution times can vary. For example, identity verification issues are typically resolved faster than complex separation disputes with employers. While waiting, make sure you have access to your PA UC dashboard and check for any correspondence or action items. Sometimes the system requires you to upload documents or respond to questions, and if you miss these requests, it can further delay your claim.

When I had an open issue last year I contacted my state representative and they helped speed things up! Maybe try that?

The PA UC system is COMPLETELY BROKEN!!! I've had open issues for 2 MONTHS with no resolution!!! They expect us to survive on NOTHING while they take their sweet time!!! And yes CareerLink is USELESS for UC issues - they'll just tell you to keep waiting which is RIDICULOUS!!!

Just to follow up on the work availability issue you mentioned - that's actually one of the more straightforward issues for examiners to resolve. Since you've already submitted the requested forms, that's good. Here are a few tips to potentially speed things up: 1. Make sure you're answering 'yes' to being able and available for work on your weekly certifications (unless that would be untrue) 2. If you have any documentation from your doctor stating your appointment was just routine or doesn't affect your ability to work, have that ready 3. If you don't hear anything within another week, try sending a message through your UC portal specifically addressing the availability issue. Sometimes this can bring attention to your claim Generally, with straightforward issues like this and complete documentation already submitted, you should be looking at resolution within the next 1-2 weeks rather than the longer 5-6 week timeframe for more complex issues.