Pennsylvania Unemployment

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  • Connect you to a human agent at the PAUC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the PAUC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Mei Liu

Update: I FINALLY got through to someone this morning! For anyone with a similar problem - I called the alternative number (888-313-7284) at exactly 7:59am and selected option 1 then 3 for payment issues like someone suggested here. The agent explained that my claim was put on hold for recalculation because of my part-time work. She lifted the hold and I should be able to file again starting Sunday. She also said I'll be able to file for the missed week once the system updates (24-48 hours). My weekly benefit amount will be reduced based on my part-time earnings, but at least I'll get something. Thanks everyone for your help!

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Great news! Make sure you keep track of the dates for any weeks you need to backdate claims for. And remember to keep doing your work search activities every week, even during weeks where filing is interrupted. Glad you got it resolved!

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congrats!! thats amazing u got thru so quick. took me forever. def keep track of all ur hours from the part time job cuz they'll ask for that when u file

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That's such great news that you got through and got it resolved! For anyone else dealing with this issue - I had a very similar experience last year. The key things I learned: 1) Always call right when they open at 8am, 2) The payment issues line really does have shorter wait times, and 3) Make sure to ask specifically about backdating any missed weeks when you talk to the agent. Also, once your claim is back to normal, they'll recalculate your weekly benefit based on your part-time earnings using a formula - basically they subtract your weekly earnings from your full benefit amount, so you'll still get partial benefits as long as you're not earning more than your full weekly benefit amount. Keep all your pay stubs because they might ask for them later to verify your reported earnings!

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This is incredibly helpful! I had no idea how they calculated partial benefits. I'll definitely update after my meeting tomorrow. Fingers crossed that they can help move my claim along.

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Good luck with your State Rep meeting tomorrow! I went through something similar when I had surgery last year and was on restricted hours. A few tips that helped me: 1. Bring copies of everything - your claim number, medical restrictions letter, pay stubs showing the hour reduction, and any correspondence from UC 2. Ask specifically for a case worker assignment or priority review - sometimes claims get stuck because they're not assigned to anyone 3. Get a reference number or case ID from the Rep's office so you can follow up My Rep's office actually called UC while I was in the meeting and got my claim escalated to a supervisor. It still took about a week to process after that, but at least things started moving. The key is having documentation that shows you're available for the limited work your doctor cleared you for. Also, once you do get approved, keep detailed records of your weekly earnings and certifications. The system can be glitchy with partial claims and you want to be able to prove everything if issues come up later. Hope it works out for you!

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This is such great practical advice! I'm definitely going to ask about getting a case worker assigned - that makes total sense that claims might just be sitting unassigned. The idea of having them call UC during the meeting is brilliant too. I really hope my Rep's office is as proactive as yours was. Thanks for the detailed tips, this gives me a much better idea of what to expect and ask for tomorrow!

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UPDATE: Transaction number just appeared this morning! So it took about 48 hours from when I certified. Thanks everyone for your help and reassurance. Seems like the timing just varies from week to week.

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Great news! Glad to hear it resolved itself. This is pretty typical timing, especially during busy periods. You'll probably find that the actual deposit will follow the same schedule as your previous payments.

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So relieved for you! I've been following this thread because I'm dealing with the same anxiety about timing. It's really helpful to see the actual timeline play out - 48 hours seems to be the sweet spot. Going to bookmark this thread for future reference when I inevitably panic again next week lol

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I'm so glad you posted this question because I'm literally going through the exact same thing right now! Filed my certification Sunday evening and it's Wednesday morning with still no transaction number. Reading through all these responses is really reassuring - sounds like 48-72 hours is pretty normal, especially during busy periods. I was starting to wonder if I did something wrong with my certification, but it seems like the PA UC system just has inconsistent timing. Thanks for asking what we're all thinking but afraid to post about!

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why dont u just go to ur local careerlink office? they can sometimes help with uc issues and u dont have to wait on the phone. thats what i did when i had problems last year

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This is partially correct, but CareerLink staff can't directly resolve UC claim issues - they're separate departments. CareerLink can help with job search requirements and general questions, but for claim-specific issues like payment holds or open issues, you still need to speak with an actual UC representative. Some CareerLink offices do have UC courtesy phones that might have slightly better connection rates than calling from home.

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Thanks for suggesting this. There's a CareerLink about 30 minutes from me. If I can't get through on the phone I might try going there as a last resort.

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Just checking in - were you able to get this resolved? I'm curious if you found out what the employment separation issue was.

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Yes! I used that Claimyr service this morning and got through to someone in about 45 minutes. Turns out my employer had reported a different last day of work than what I put on my application. The agent was able to fix it while I was on the phone, and she said my payments should be processed in the next 2-3 business days. She also confirmed that I'll get all the back weeks paid at once. Such a relief!

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Mei Liu

That's awesome news! So glad you got it sorted out. It's crazy how something as simple as a date discrepancy can hold up everything for weeks. Definitely keeping Claimyr in mind if I ever have UC issues again - seems like it really works!

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Does anyone know if winning an appeal means you automatically get paid? My account still says disqualified even though I got a letter saying I won my appeal 3 weeks ago. Do I need to do something else???

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You should contact the UC service center. Sometimes there's a delay in updating the system after an appeal is won, but 3 weeks is excessive. Your payments won't process until your claim status is updated from disqualified to eligible. Make sure you've been filing your weekly claims during this period - you'll need to have those weeks claimed to receive payment once your eligibility is confirmed.

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Wow, congrats on the quick decision and winning your appeal! I'm currently waiting for my appeal decision - it's been 11 days since my hearing and I'm checking the mail every day like a crazy person. My case was also pretty straightforward (employer incorrectly reported my separation reason) but my employer DID show up to the hearing, so maybe that's why mine is taking longer? Reading everyone's experiences here is both helpful and nerve-wracking at the same time. The inconsistency in timing is wild! Fingers crossed I hear something soon.

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