Stuck in NY unemployment investigation since March - anyone know how long determinations take?

im on week 8 of waiting for my determination. its ridiculous how they expect us to survive with no income and no answers!!! tried calling like 50 times and either get disconnected or told they cant help. NYSDOL is a joke

Same boat here. Been waiting 6 weeks for determination. The stress is unbearable.

After struggling with this same issue for weeks (almost 7 weeks of investigation with no contact), I finally got through to an actual claims specialist who could help. I used a service called Claimyr (claimyr.com) that connected me to NYSDOL within 30 minutes after I'd been trying for weeks on my own. The agent was able to tell me exactly what was holding up my claim and what documents I needed to submit. Check out their demo video if you're curious: https://youtu.be/Rdqa1gKtxuE - seriously saved me weeks of more waiting and stress.

Investigations are taking longer than usual right now due to the high volume of claims. Here's what has worked for some of my clients: 1. Send a secure message through your NY.gov account every 7-10 days requesting a status update 2. Make sure ALL your employment documentation is uploaded (past pay stubs, W2s, separation notice if you have it) 3. Check your spam/junk folders daily for communications 4. Call the legislative office for your district - they can sometimes escalate cases 5. Be consistent but professional in all communications Most investigations are resolving in 6-8 weeks currently, though some complex cases take longer.

u should try calling EXACTLY at 8:00am when they open. thats how i got thru after trying for 2 weeks. took like 20 calls but way better than the 100+ i was doing before

My investigation took almost 9 weeks to complete, and it was the most stressful time of my life. I had to borrow money from family just to pay my bills. I think what finally moved things along was when I contacted my state assembly person's office - they have direct contacts at NYSDOL and submitted an inquiry on my behalf. After that, I got approved within 10 days and received all my backpay! Don't give up, and document EVERYTHING - dates you called, who you spoke with, what was said. This will be helpful if you need to prove you've been trying to resolve the issue.

Anybody else notice how the DOL website says investigations typically take 2-3 weeks but literally NOBODY gets a determination that fast?

For claims under investigation, it's important to understand that the timeline is highly variable. Some factors that affect processing time include: - Whether your former employer contests the claim - Availability of required documentation - Verification of your employment history - Current case backlog at NYSDOL While investigations used to average 2-3 weeks, current processing times are closer to 6-8 weeks for most cases. Make sure you're certifying weekly even while under investigation - if approved, you'll receive backpay for all properly certified weeks.

After multiple failed attempts, I found success by calling my state senator's office. They have a staff member dedicated to helping constituents with unemployment issues. After I filled out their authorization form, they contacted NYSDOL directly. Within a week, my investigation was completed. You can find your NY state senator at nysenate.gov/find-my-senator

i heard that if u answer ANYTHING wrong on your weekly certification they can put u under investigation. even if its an honest mistake!! thats why im super careful now and triple check everything

One important thing to know is that benefits under investigation are still potentially payable - that money isn't gone if your claim is eventually approved. In most cases, once a determination is made in your favor, you'll receive all back benefits for weeks properly certified. While waiting, ensure you're doing these things: 1. Continue certifying weekly without fail 2. Check your NY.gov inbox at least 3 times weekly for communications 3. Keep a detailed log of all your job search activities 4. Respond immediately to any requests for information The system is frustratingly slow, but persistence typically pays off.

i got denied after waiting 7 weeks. applying for a hearing now but thats another 2-3 month wait they said. this system is designed to make ppl give up istg

TIP: Call the TTY/TDD line instead of the regular number. It's 1-888-783-1370. Sometimes the wait is shorter there and they can still help regular claims. That's how I finally got through after two weeks of constant calling. The representative was able to see notes on my account and told me exactly what was holding things up.