New York Unemployment showing $0 balance after approval letter - what's the hold up?

Same exact thing happened to me. Took about 2.5 weeks after getting the monetary letter before the balance updated and payments started coming through. The system is slow af rn 🐌

I finally got through using claimyr.com - paid $20 but worth it cause they got me connected to a rep who fixed my account right away. Check out their demo here: https://youtu.be/Rdqa1gKtxuE

Here's what you need to know about $0 balance issues: First, don't panic - this is actually pretty common right now. The system often shows $0 while they process your claim in the background. Here's what to do: 1. Keep certifying weekly even with $0 showing 2. Check your payment history daily 3. If nothing changes in 3 weeks, definitely call them 4. Document everything If you need to call, use claimyr.com - they'll wait on hold and connect you to an agent. Costs money but saves hours of frustration. Once they fix it, you'll get all backpay at once. Hang in there!

dont wait til friday lol call them asap. sometimes they say stuff will happen automatically but it doesnt 🤡

Check ur email spam folder. Sometimes they send important notices there and ur claim stays pending until u respond

took me 6 weeks to get my first payment. the whole system is held together with duct tape and prayers istg

Just went through this exact same nightmare! Got my monetary determination showing I was approved for $504/week, but my account balance stayed at $0 for almost 3 weeks. I called like 10 times and kept getting told "it's processing, just wait" but nothing happened. Finally got through to someone who actually looked at my account and found there was some weird glitch where my claim got stuck in their system. They fixed it manually and within 2 days I had my full backpay deposited. Don't just wait - keep calling until you get someone who will actually investigate your specific case!

OMG thank you so much for sharing this! This gives me hope that it's fixable. I'm definitely going to keep calling until I get someone who will actually dig into my account instead of just giving me the runaround. It's so frustrating when they just say "wait" without actually checking what's wrong. Did you have to ask specifically for them to look for glitches or did they find it on their own once they started investigating?

This is so helpful to read everyone's experiences! I'm dealing with the exact same issue - got my monetary determination letter 10 days ago showing I'm approved for $387/week but my balance is still showing $0. The rep I spoke to yesterday said "everything looks good on our end, just keep certifying" but clearly something is wrong. Based on what @Dmitry Volkov shared, I'm going to call back and specifically ask them to check for system glitches instead of just accepting the "wait and see" response. It's ridiculous that we have to fight this hard just to get benefits we're entitled to!

Had this exact same problem last month! My balance showed $0 for almost 4 weeks even after getting my monetary determination letter. The key is to not accept the generic "just wait" response from the reps. When I finally got through to someone who actually investigated, they found my claim was stuck in some kind of processing loop. Once they manually pushed it through, I got all my backpay within 48 hours. Keep calling and specifically ask them to check for system errors or processing glitches - don't let them just tell you to wait it out!

Going through this exact situation right now! Got my monetary determination 2 weeks ago showing $455/week but my account still shows $0 balance. I've called 6 times and keep getting the "everything looks fine, just wait" response. After reading all these comments, I'm realizing I need to be way more specific about asking them to check for system glitches instead of just accepting their generic responses. It's honestly insane that we have to become detectives just to get benefits we're legally entitled to. Going to call first thing Monday and demand they actually investigate instead of just looking at the surface level. Thanks everyone for sharing your experiences - it's both frustrating and reassuring to know this is a widespread issue with actual solutions!

I'm dealing with this exact same issue right now and it's driving me crazy! Got my monetary determination letter 12 days ago showing I'm approved for $398/week, but my balance is still stuck at $0. I've called 4 times and each rep just says "keep waiting, it's processing" without actually looking into what might be wrong. After reading everyone's experiences here, I'm realizing I need to stop accepting the generic responses and start demanding they check for actual system glitches or processing errors. It's wild that we have to become experts at troubleshooting their broken system just to get benefits we've earned! Going to call tomorrow and specifically ask them to investigate technical issues beyond the basic status check. Thanks everyone for sharing your stories - at least now I know this is fixable once you get someone who actually cares enough to dig deeper!

This thread is so helpful! I'm dealing with the exact same nightmare - got my monetary determination letter 3 weeks ago showing I'm approved for $445/week but my balance is still showing $0. I've been calling almost daily and getting the same "just keep waiting, it's processing" response from every rep. After reading everyone's experiences here, I'm realizing I've been way too passive about this. Tomorrow I'm going to call and specifically ask them to "check for system glitches or technical errors that might be blocking my claim from processing" like @Zainab Ahmed suggested, instead of just accepting their generic responses. It's absolutely ridiculous that we have to become troubleshooting experts just to get benefits we're legally entitled to, but if that's what it takes then I'm ready to fight for it. Thanks everyone for sharing your stories and actual solutions - it gives me hope that this is fixable once you get past the lazy reps who just read scripts!

Just went through this exact same situation! Had my monetary determination showing I was approved for $412/week but my balance stayed at $0 for almost a month. The key is NOT accepting the "just wait, it's processing" response that they love to give. I finally got through to a rep who actually looked deeper and found there was a system flag preventing my claim from updating. Once they cleared it manually, I had my full backpay within 3 days. When you call, specifically ask them to "check for system glitches, processing flags, or technical errors that might be blocking my claim from updating" - don't let them just look at the basic status. Document every call with rep names and what they tell you. It's frustrating that we have to be this persistent, but there IS a real solution once you get someone who actually investigates instead of just reading from a script!

Ugh, I'm going through the EXACT same thing right now! Got my monetary determination letter 18 days ago showing I'm approved for $467/week but my balance is still stuck at $0. I've called 7 times and keep getting the same generic "it's processing, just keep certifying weekly" response. After reading all these comments, I'm realizing I've been way too passive about this - clearly there are actual system glitches that need to be manually fixed, not just "processing delays" like they keep telling us. Going to call tomorrow and specifically ask them to check for technical errors and processing flags instead of just accepting their script responses. It's absolutely insane that we have to become IT troubleshooters just to get benefits we're legally entitled to, but at least now I know there's hope once you get past the lazy reps! Thanks everyone for sharing your experiences and the specific language to use - this thread is a lifesaver! 🙏