New York Unemployment showing $0 balance after approval letter - what's the hold up?
Benefit amount and weekly max showing $0 even though I got my monetary determination letter. Agent said last week payments would be released but still nothing showing up. They said there's no issues with my claim but its still pending. Should I keep waiting or do something else?
17 comments


Aurora St.Pierre
Same exact thing happened to me. Took about 2.5 weeks after getting the monetary letter before the balance updated and payments started coming through. The system is slow af rn 🐌
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Grace Johnson
•fr fr the whole system moves like a snail these days 🤮
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Christopher Morgan
•2.5 weeks?! ugh that's rough. did u have to call them again or it just fixed itself?
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Jayden Reed
I finally got through using claimyr.com - paid $20 but worth it cause they got me connected to a rep who fixed my account right away. Check out their demo here: https://youtu.be/Rdqa1gKtxuE
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Nora Brooks
•sounds sketchy ngl. they legit?
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Jayden Reed
•100% legit, they just dial and wait on hold for u. saved me like 4 hours of my life
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Eli Wang
•Can confirm, used them twice now. Better than burning ur whole morning on hold 💯
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Cassandra Moon
Here's what you need to know about $0 balance issues: First, don't panic - this is actually pretty common right now. The system often shows $0 while they process your claim in the background. Here's what to do: 1. Keep certifying weekly even with $0 showing 2. Check your payment history daily 3. If nothing changes in 3 weeks, definitely call them 4. Document everything If you need to call, use claimyr.com - they'll wait on hold and connect you to an agent. Costs money but saves hours of frustration. Once they fix it, you'll get all backpay at once. Hang in there!
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Christopher Morgan
•ty for the detailed breakdown! gonna give it another week then probably try calling again
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Zane Hernandez
dont wait til friday lol call them asap. sometimes they say stuff will happen automatically but it doesnt 🤡
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Genevieve Cavalier
Check ur email spam folder. Sometimes they send important notices there and ur claim stays pending until u respond
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Christopher Morgan
•good call, just checked but nothing there 😩
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Ethan Scott
took me 6 weeks to get my first payment. the whole system is held together with duct tape and prayers istg
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Lola Perez
•duct tape? ur being generous 🤣
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Yuki Nakamura
Just went through this exact same nightmare! Got my monetary determination showing I was approved for $504/week, but my account balance stayed at $0 for almost 3 weeks. I called like 10 times and kept getting told "it's processing, just wait" but nothing happened. Finally got through to someone who actually looked at my account and found there was some weird glitch where my claim got stuck in their system. They fixed it manually and within 2 days I had my full backpay deposited. Don't just wait - keep calling until you get someone who will actually investigate your specific case!
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Vince Eh
Going through this exact situation right now! Got my monetary determination 2 weeks ago showing $455/week but my account still shows $0 balance. I've called 6 times and keep getting the "everything looks fine, just wait" response. After reading all these comments, I'm realizing I need to be way more specific about asking them to check for system glitches instead of just accepting their generic responses. It's honestly insane that we have to become detectives just to get benefits we're legally entitled to. Going to call first thing Monday and demand they actually investigate instead of just looking at the surface level. Thanks everyone for sharing your experiences - it's both frustrating and reassuring to know this is a widespread issue with actual solutions!
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Selena Bautista
•@Vince Eh I feel your pain! I m'in week 3 of the same exact situation - approved for $421/week but still showing $0 balance. What s'really helping me is keeping a detailed log of every call I make, including the rep s'name and what they tell me. That way when I call back I can say on "[date] rep [name] told me X but nothing has changed -" it forces them to actually look deeper instead of giving the same generic response. Also going to try that claimyr.com service people mentioned if I don t'get results by Friday. We shouldn t'have to jump through all these hoops but at least now I know there are actual solutions once you get the right person!
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