NYSDOL: How to claim missing weeks? Can't reach anyone!

I found a way to solve unemployment claim contact issues, watch this: https://www.youtube.com/watch?v=zZojJD1bmuQ

Ugh, I feel your pain. I've been trying to get through to them for weeks now. It's like they don't want us to actually get our benefits 🙄

I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/Rdqa1gKtxuE

Here's what I've learned after dealing with NYSDOL for months: 1. Persistence is key. Keep calling, even if it's frustrating. 2. Try different times of day. Early morning or late afternoon sometimes works better. 3. Have all your info ready when you call. They'll ask for your SSN, claim ID, etc. 4. Be polite to the agents. They're swamped and dealing with angry people all day. 5. If you can't get through by phone, try their online message system or social media. 6. Consider reaching out to your local state representative. They can sometimes help push things through. Hope this helps! Don't give up, you'll get through eventually.

Am I the only one who thinks its ridiculous that we have to jump through all these hoops just to get what we're entitled to? The system is broken af 😤

Has anyone had luck with the online system? I've been trying to claim my missing weeks there but keep getting error messages.

Quick question - does anyone know if theres a time limit on claiming missing weeks? I just realized I forgot to claim a couple weeks from like 2 months ago 😬

LPT: If you do manage to get through to someone, ask for their direct extension or employee ID. Makes it easier if you need to follow up later.