NYS Department of Labor employer not responding to unemployment claim - what happens next?
Filed my UI claim about 10 days ago and my employer still hasn't responded to the NYS Department of Labor. My claim status just shows 'pending employer response' and I'm getting worried. What actually happens if my former employer doesn't respond at all? Do they have a deadline or does my claim just get approved automatically? I was laid off from my restaurant job due to slow business so it should be straightforward but I'm stressed about bills piling up.
13 comments

Lucas Bey
In New York, employers typically have 10 business days to respond to the NYS Department of Labor about your unemployment claim. If they don't respond within that timeframe, your claim will generally be approved by default. The employer loses their right to contest the claim if they miss the deadline. Since you mentioned you were laid off due to business reasons, that should qualify you for benefits anyway.
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Charlotte Jones
•That's a relief! So after the 10 business days I should see my claim status change? I'm on day 8 of business days now.
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Harper Thompson
same thing happened to me last year, employer never responded and my claim got approved automatically after like 2 weeks. you should be fine especially since you were laid off not fired for cause
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Caleb Stark
I had a situation where my employer was really slow to respond but they did eventually submit something on day 12. Even though they were late, NYS Department of Labor still processed their response and it delayed my claim by another week while they reviewed everything. But since yours is a layoff situation, even if they respond late it shouldn't matter - layoffs due to lack of work are qualifying separations.
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Jade O'Malley
•Wait, so they can respond AFTER the deadline and still contest it?? That doesn't seem fair if there's supposed to be a 10 day limit.
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Caleb Stark
•From what I experienced, yes they can still submit a late response but it depends on their reason for the delay and whether NYS Department of Labor accepts it. In my case they had some system issues that caused the delay so it was accepted.
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Hunter Edmunds
If you're having trouble getting through to check on your claim status, I used a service called Claimyr recently that helped me reach an actual NYS Department of Labor agent. You can check them out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. It was super helpful when I needed to get clarification about my adjudication process.
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Charlotte Jones
•Thanks, I might look into that if my claim doesn't update soon. Did it cost a lot to use?
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Hunter Edmunds
•It's worth it compared to spending hours trying to get through on your own. The peace of mind was huge for me when I was stressed about my claim.
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Ella Lewis
The whole system is so slow and frustrating!! My employer took forever too and then when they finally responded they tried to claim I quit when I was clearly laid off. Had to fight it for weeks. Hope yours goes smoother since restaurants are pretty straightforward about layoffs usually.
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Andrew Pinnock
Just wanted to say hang in there! The waiting is the worst part but once it gets approved the backpay should cover from when you first filed. Make sure you keep filing your weekly claims even while it's pending.
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Charlotte Jones
•Yes I've been doing my weekly claims! Didn't want to mess anything up by missing those.
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Ethan Campbell
I went through this exact same situation a few months ago with my claim. The 10 business day rule is generally accurate, but I'd recommend calling the Department of Labor if you can get through after day 10 just to confirm your claim status. In my case, it took about 12 business days for the system to automatically update and show approved, even though my employer never responded. The restaurant industry layoffs are usually pretty cut and dry since there's clear documentation of reduced hours/business. Keep doing those weekly certifications like you mentioned - that's super important to get your full backpay once it's approved!
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