NYDOL: Can't get help with Aug 1 benefits, phone reps unhelpful. What to do?

I found a way to solve unemployment benefits delay issues, watch this: https://www.youtube.com/watch?v=oTCcSLsvc24

Ugh, I feel your pain. I've been dealing with the same issue for months now. It's like talking to a brick wall sometimes. Have you tried calling at different times of the day? I heard early morning might be better.

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/Rdqa1gKtxuE

Have you tried reaching out to your local state representative? Sometimes they can help push things through when you're stuck in bureaucratic limbo.

The whole system is broken af 🤡 I've been waiting since July to get my benefits sorted out. It's like they don't even care that people are struggling to pay bills and buy food.

Here's what worked for me after months of getting nowhere: 1. Document everything. Keep a log of every call, who you spoke to, and what they said. 2. Use the online portal to submit questions in writing. This creates a paper trail. 3. If you're not getting answers, file a formal complaint through their website. 4. Reach out to your state representative or senator's office. They often have liaisons who can cut through the red tape. 5. If all else fails, consider contacting local media. Sometimes public pressure can get things moving. 6. Join Facebook groups or forums for unemployment issues in your state. Other people might have insider tips. 7. Be persistent but polite. The people on the phone aren't personally responsible for the system's failures. It's a frustrating process, but don't give up. You're entitled to these benefits, and with persistence, you can get them sorted out.

lol welcome to the club. been playing phone tag with these clowns since june. its like they WANT us to give up 🤔

Has anyone had luck with the callback feature? I've been waiting for 3 days now and still no call...

Guys, I hate to say it, but sometimes you gotta play hardball. I threatened to file a complaint with the Department of Labor and suddenly my issue got resolved real quick. Don't be afraid to stand up for yourself!

Anyone else notice that the info on the website contradicts what the phone reps say half the time? It's like the left hand doesn't know what the right is doing 🤦‍♂️