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NY unemployment benefits approved 8+ weeks ago but still nothing - fired and need help ASAP

I'm at my wits end with the NY unemployment system. My benefits start date was February 12th, 2025, and here we are almost 8 weeks later and I STILL haven't received a single payment. I managed to actually get through to someone on the phone last week (miracle!) and the representative told me that because I was fired, my case was transferred to some special department back on March 15th. The most frustrating part? Nobody bothered to inform me about this until almost 2 weeks later, and then they just said there's nothing I can do but wait! Is this normal?? 8 WEEKS with no benefits is absolutely ridiculous - I have rent, utilities, and car payments piling up. Has anyone else experienced this long of a delay after being fired? Any advice on how to speed this process up?

Mateo Perez

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Unfortunately, this is pretty common with NY unemployment when there's a separation issue like being fired. The employer has the right to contest your claim, and when that happens, an adjudicator needs to review everything. The process is supposed to take 2-3 weeks, but I've seen it stretch to 8+ weeks regularly since their system got overwhelmed in 2025. You should: 1. Keep certifying weekly without fail 2. Check your message inbox and dashboard daily for any requests for information 3. Try calling early morning (7:30am) right when the phone lines open 4. Consider contacting your state representative's office - they can sometimes help expedite If you do get benefits approved, you'll receive backpay for all the weeks you properly certified.

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Nia Davis

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Thank you so much for the detailed response. I've definitely been certifying every week (even though it feels pointless right now). I didn't know about contacting my state rep - that's a great idea! Do I just look up who my local representative is and call their office?

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Aisha Rahman

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same thing happened to me but took 10 weeks!! the system is totally broken right now. they told me one thing then another thing every time i called. keep calling and eventually youll get someone who knows what theyre doing

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Nia Davis

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10 weeks?! That's insane. Did you do anything specific that finally got it resolved? I'm worried I'll be in the same boat.

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Aisha Rahman

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honestly i just kept calling like 20 times a day until i got through to someone who actually helped. its just luck if u get the right person

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CosmicCrusader

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The NYSDOL is COMPLETELY OVERWHELMED right now because of all the layoffs happening in early 2025. I was waiting 12 weeks (!!!) after getting laid off from my tech job. Their whole system is outdated and can't handle the volume. The worst part is you can't even get through on the phones to find out what's happening with your claim. I tried calling 50+ times and always got disconnected or stuck in the automated loop. The only thing that worked for me was using Claimyr.com - it's a service that connects you directly to an unemployment agent. You just put in your number and they call you when they have an agent on the line. Saved me hours of frustration. They have a demo video here: https://youtu.be/Rdqa1gKtxuE Once I actually spoke to a real agent, they found my claim had been sitting in review for weeks with no action. They expedited it and I got paid the next week (with all my backpay).

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Nia Davis

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I hadn't heard of that service before. I'm definitely going to check it out because the phone situation is absolutely ridiculous. Did they explain why your claim sat for so long without anyone looking at it?

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CosmicCrusader

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They told me there was a huge backlog of cases needing review by an adjudicator. Apparently cases where someone was fired get flagged for extra scrutiny. The agent said they're severely understaffed in that department, and cases are basically just sitting in a digital pile. Once I got through and they actually looked at my file, the agent could see it was straightforward and pushed it through. That's why getting to an actual person is so important.

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Ethan Brown

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Omg this is terrifying!!! I just got fired last week and filed for NY unemployment. Should I be expecting to wait 2+ months too?? I literally can't go that long without income. Did they tell you why it takes SO long when you're fired vs laid off? I marked on my application that I was terminated but it wasn't for misconduct (they just didn't like my performance which isn't the same thing!). Now I'm panicking that I'll be in the same situation 😰😰

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Mateo Perez

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Try not to panic yet. Not every case takes this long, but it's good to be prepared. When you're fired, your employer has to verify whether it was for misconduct (which can disqualify you) or just performance issues (which usually doesn't). Some employers respond quickly, others take their time or contest claims. Make sure you have documentation ready that shows you weren't fired for misconduct - any performance reviews, emails, or termination paperwork. Having this ready can speed things up if they request information.

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Yuki Yamamoto

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ok i know this sounds weird but try calling at exactly 8:17am on wednesday. for some reason thats when the queue is shortest. worked for me after trying for weeks lol. just keep hitting 2-1-3 to skip the recordings. also have you checked your spam folder for emails? sometimes they send requests for more info and if you dont reply they just let your claim sit there

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Nia Davis

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Haha, that's oddly specific but I'm desperate enough to try anything at this point! And good call about the spam folder - I just checked and don't see anything from them, but I'll keep an eye on it going forward.

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Carmen Ortiz

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This happened to my cousin too and she ended up having to apply for emergency assistance through HRA while waiting for unemployment to come through. If you're really struggling with bills, you might want to look into that as a temporary solution. They can sometimes help with rent and utilities while you're waiting. Btw my cousin waited almost 3 months for her unemployment after being fired from a restaurant job. The system definitely treats fired employees differently than layoffs.

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Nia Davis

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Thanks for the suggestion about emergency assistance. I hadn't considered that option but might need to look into it if this drags on much longer. It's ridiculous that we're forced to jump through so many hoops when we're already stressed about losing our jobs.

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Andre Rousseau

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I've been helping people navigate NY unemployment issues for years, and firing-related delays have gotten worse in 2025. Here's what's actually happening behind the scenes: When you're fired, your claim automatically gets routed to an adjudicator who must determine if the firing was for misconduct. If it was, you could be disqualified from benefits. The adjudicator needs to: 1. Contact your employer for their side of the story 2. Review their response (employers have 10 days to respond) 3. Potentially contact you for additional information 4. Make a determination The current backlog for adjudication is 6-9 weeks because they're severely understaffed. The only way to expedite this is to: - Get through to a Tier 2 agent (not the first-level customer service) - File a hardship request if you're facing eviction, utility shutoff, or other dire circumstances - Have your state representative intervene Keep certifying weekly, and when approved, you'll receive all backpay at once.

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Nia Davis

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Thank you for explaining the process so clearly. This makes more sense now. How do I know if I'm talking to a Tier 2 agent vs a regular customer service person? And what exactly should I say when filing a hardship request?

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Andre Rousseau

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Regular agents will only be able to see basic claim status information. Tier 2 agents can see notes from adjudicators, the specific reason for the hold, and have some ability to prioritize claims. When you call, specifically ask: "I need to speak with a Tier 2 agent about my adjudication delay and file a hardship request." Be polite but firm. For the hardship request, be specific about which bills you can't pay, exact due dates, and consequences (eviction notice, late fees, etc.). Having documentation ready to submit is crucial - they may ask for copies of bills or notices. The more specific you are, the more likely they'll expedite your case.

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CosmicCrusader

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I almost forgot to mention - after I finally got through using Claimyr, the agent told me I should have received an email requesting additional information about my termination. Turns out it went to my old work email which I couldn't access anymore! They resent it and once I provided the documentation, my claim was approved within 3 days. Check if they sent you anything that might have gone to the wrong place.

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Nia Davis

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That's a good point! I'm going to double check all my email accounts and make sure my contact info is up to date in the system. I'd be so frustrated if this whole delay was because of a missed email.

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Carmen Ortiz

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when i was waiting for my unemployment last year i had to use credit cards for everything and now im still paying them off. try to avoid that if u can, the interest is killing me

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Aisha Rahman

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same!! i ended up with like $5k in credit card debt waiting for my benefits. its so unfair that we have to go into debt bcuz they cant process claims faster

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Nia Davis

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Update: I took everyone's advice and managed to get through to NYSDOL this morning using Claimyr (thanks for that suggestion!). The agent confirmed my case has been sitting with an adjudicator since March 15th with no updates. They filed a hardship request for me and escalated it to their supervisor. They said I should hear something within 72 hours. I also contacted my state assembly member's office and they're sending an inquiry on my behalf. Fingers crossed something works! I'll update when I hear back.

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Mateo Perez

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That's excellent progress! The combination of a hardship request and a state representative inquiry is the most effective approach. The 72-hour timeframe is realistic when a supervisor gets involved. Make sure you check your email and phone constantly over the next few days, as they might need additional information quickly. Keep us posted!

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CosmicCrusader

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Great job being proactive! That's exactly what worked for me. When the supervisor reviews these cases, they can often make determinations on the spot if the situation is straightforward. Keep checking your payment history in the system too - sometimes the money appears there before you get any notification.

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