How to delete unemployment account - NYS Department of Labor won't let me close it

You actually can't delete your my.ny.gov account because it's tied to multiple state services, not just unemployment. What you need to do is make sure your unemployment claim is properly closed. Log into your account and check if your claim status shows as 'closed' or 'exhausted.' If you're still getting weekly filing reminders, your claim might not be properly terminated.

same thing happened to me last year!! those emails kept coming for like 2 months after i went back to work. super annoying

The weekly reminder emails are automated and sometimes continue even after your claim is properly closed. You can unsubscribe from those emails by going to your notification preferences in your my.ny.gov account settings. Look for 'Manage Email Notifications' and turn off the unemployment-related alerts. Your account will remain dormant but accessible if you need to file a new claim later.

I had this exact problem and couldn't reach anyone at NYS Department of Labor for weeks. The phone lines are always busy and they never responded to my messages. Finally used this service called Claimyr that got me through to an actual agent in like 10 minutes. They confirmed my claim was closed and helped me turn off the email notifications. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works.

THE EMAILS NEVER STOP!! I've been getting them for 6 months now even though I'm working full time. NYS Department of Labor customer service is absolutely useless - they put you on hold for hours then hang up on you. This whole system is broken.

You don't want to delete it anyway trust me. My cousin deleted her whole my.ny.gov account thinking it would solve this and then when she needed unemployment again she had to create everything from scratch and it was a nightmare with verification

I went through this same frustration! What worked for me was logging into my account and going to the "Contact Us" section, then selecting "Report a Problem with My Account" and explaining that I'm employed and want to stop receiving weekly filing reminders. They actually responded within a few days and turned off the notifications. Also make sure your employment status is updated in your profile - there's a section where you can mark yourself as "employed" which should help reduce some of the automated emails.

I had the same issue and found a solution that worked! Go to your my.ny.gov account and look for "Notification Preferences" or "Email Settings" - it's usually buried in the account settings menu. There should be specific checkboxes for unemployment-related notifications that you can uncheck. Also, make sure to update your employment status in your profile to "Currently Employed" if you haven't already. This combination stopped the weekly emails for me within about a week. The account will stay dormant but ready to use if you ever need it again, which is actually better than trying to delete it completely.

I'm dealing with this exact same problem right now! Been employed for 3 months but still getting those weekly filing reminders. Reading through all these responses, it sounds like the key is updating your employment status and adjusting notification preferences rather than trying to delete the account entirely. @Ravi Gupta and @Ethan Campbell - thanks for the detailed steps! I'm going to try both the "Report a Problem" approach and updating my notification settings. It's reassuring to know that keeping the account active is actually the better option for future claims. Has anyone had success with how long it takes for the emails to actually stop once you make these changes?

I just went through this same headache a few months ago! The trick is definitely NOT trying to delete the account - you'll just create more problems for yourself. What finally worked for me was a combination of things: 1) Update your employment status to "Currently Employed" in your profile settings, 2) Go to notification preferences and uncheck all unemployment-related emails, and 3) Use the "Contact Us" feature to report that you're employed and want to stop weekly reminders. It took about 2 weeks for the emails to completely stop, but they did eventually. The account staying active is actually a good thing - makes it way easier if you ever need benefits again. Don't waste time trying to call them, their phone system is a nightmare. The online approach is much more effective!

As a newcomer to this community, I'm so grateful to have found this thread! I've been dealing with this exact same issue for about a month now - got a new job in September but those weekly filing reminders just keep coming. Reading through everyone's experiences here has been incredibly helpful. It sounds like the consensus is to keep the account active but update the employment status and notification preferences rather than trying to delete it. I'm definitely going to try the three-step approach that @Hannah Flores outlined: updating employment status, unchecking notification preferences, and using the "Contact Us" feature. It's reassuring to know that this is a common problem and that there are actual solutions that work. Thanks to everyone who shared their successful strategies - this has been way more useful than hours of searching the official website!

I'm new to this community and just want to say thank you to everyone who shared their solutions here! I've been struggling with this exact same problem for over two months now - been employed since October but those weekly filing emails just won't stop. After reading through all the helpful advice here, I realize I was going about this completely wrong by trying to figure out how to delete the account. The step-by-step approaches from @Hannah Flores, @Ravi Gupta, and @Ethan Campbell make so much sense. I just updated my employment status to "Currently Employed," unchecked all the unemployment notification preferences, and submitted a "Report a Problem" request explaining my situation. Fingers crossed this finally resolves the issue! It's such a relief to find a community where people actually share what worked instead of just complaining. This thread should honestly be pinned somewhere - it's way more helpful than anything on the official NYS DOL website.