How to delete unemployment account - NYS Department of Labor won't let me close it

You actually can't delete your my.ny.gov account because it's tied to multiple state services, not just unemployment. What you need to do is make sure your unemployment claim is properly closed. Log into your account and check if your claim status shows as 'closed' or 'exhausted.' If you're still getting weekly filing reminders, your claim might not be properly terminated.

same thing happened to me last year!! those emails kept coming for like 2 months after i went back to work. super annoying

The weekly reminder emails are automated and sometimes continue even after your claim is properly closed. You can unsubscribe from those emails by going to your notification preferences in your my.ny.gov account settings. Look for 'Manage Email Notifications' and turn off the unemployment-related alerts. Your account will remain dormant but accessible if you need to file a new claim later.

I had this exact problem and couldn't reach anyone at NYS Department of Labor for weeks. The phone lines are always busy and they never responded to my messages. Finally used this service called Claimyr that got me through to an actual agent in like 10 minutes. They confirmed my claim was closed and helped me turn off the email notifications. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works.

THE EMAILS NEVER STOP!! I've been getting them for 6 months now even though I'm working full time. NYS Department of Labor customer service is absolutely useless - they put you on hold for hours then hang up on you. This whole system is broken.

You don't want to delete it anyway trust me. My cousin deleted her whole my.ny.gov account thinking it would solve this and then when she needed unemployment again she had to create everything from scratch and it was a nightmare with verification

I went through this same frustration! What worked for me was logging into my account and going to the "Contact Us" section, then selecting "Report a Problem with My Account" and explaining that I'm employed and want to stop receiving weekly filing reminders. They actually responded within a few days and turned off the notifications. Also make sure your employment status is updated in your profile - there's a section where you can mark yourself as "employed" which should help reduce some of the automated emails.

I had the same issue and found a solution that worked! Go to your my.ny.gov account and look for "Notification Preferences" or "Email Settings" - it's usually buried in the account settings menu. There should be specific checkboxes for unemployment-related notifications that you can uncheck. Also, make sure to update your employment status in your profile to "Currently Employed" if you haven't already. This combination stopped the weekly emails for me within about a week. The account will stay dormant but ready to use if you ever need it again, which is actually better than trying to delete it completely.

I just went through this same headache a few months ago! The trick is definitely NOT trying to delete the account - you'll just create more problems for yourself. What finally worked for me was a combination of things: 1) Update your employment status to "Currently Employed" in your profile settings, 2) Go to notification preferences and uncheck all unemployment-related emails, and 3) Use the "Contact Us" feature to report that you're employed and want to stop weekly reminders. It took about 2 weeks for the emails to completely stop, but they did eventually. The account staying active is actually a good thing - makes it way easier if you ever need benefits again. Don't waste time trying to call them, their phone system is a nightmare. The online approach is much more effective!

I'm new to this community and just wanted to say how amazing this thread has been! I've been struggling with the exact same issue since I got my new job back in December - those weekly filing reminders just won't stop no matter what I've tried. Like so many others here, I was completely focused on trying to delete my entire my.ny.gov account, thinking that was the only solution. But after reading through all the incredibly helpful advice from @Hannah Flores, @Ravi Gupta, @Ethan Campbell, and everyone else who shared their experiences, I now realize that keeping the account active is actually the smarter approach for the long run. I just followed the comprehensive three-step solution: updated my employment status to "Currently Employed," unchecked all the unemployment-related email notifications in my preferences, and submitted a detailed "Report a Problem" request explaining that I'm employed and want the weekly reminders to stop. Based on what others have shared about their timeline, I'm expecting it might take 1-2 weeks for the emails to completely stop, but I'm optimistic this will finally resolve the issue. This community has been such a lifesaver - the practical, step-by-step solutions shared here are infinitely more useful than anything I could find on the official NYS DOL website or through their impossible-to-reach customer service. Thank you all for taking the time to share what actually worked instead of just complaining about how broken the system is!

As a newcomer to this community, I'm so grateful to have stumbled upon this thread! I've been dealing with this exact same frustrating issue since I started my new job in mid-January - those weekly filing reminders just keep coming despite my claim showing as "exhausted." Like so many others here, I was completely focused on trying to figure out how to delete my entire my.ny.gov account, thinking that was the only way to make it stop. But after reading through all the incredibly helpful advice from @Hannah Flores, @Ravi Gupta, @Ethan Campbell, and everyone else who shared their experiences, I now understand that keeping the account active is actually the smarter long-term strategy. I just implemented the three-step solution that everyone has been recommending: updated my employment status to "Currently Employed," unchecked all the unemployment-related email notifications in my account preferences, and submitted a "Report a Problem" request with a detailed explanation of my situation. Based on the timelines that others have shared, I'm hopeful that the weekly emails will stop within the next 1-2 weeks. This community has been such a lifesaver - the practical, step-by-step solutions shared here are infinitely more useful than anything I could find through official NYS DOL channels or their nearly impossible-to-reach customer service. Thank you all for taking the time to share what actually worked instead of just venting about the broken system. This thread should definitely be bookmarked as a resource for anyone dealing with this common but annoying issue!

As a newcomer to this community, I'm so thankful to have found this thread! I've been struggling with this exact same problem for about 6 weeks now - started my new job in February but those weekly filing reminder emails just won't quit. Like everyone else here, I was completely convinced that deleting my my.ny.gov account was the only solution, but after reading through all the amazing advice from @Hannah Flores, @Ravi Gupta, and @Ethan Campbell, I realize that would have been a huge mistake! I just followed the three-step approach that everyone's been recommending: updated my employment status to "Currently Employed," unchecked all unemployment-related notifications in my account preferences, and submitted a detailed "Report a Problem" request explaining that I'm working and want the weekly reminders to stop. Based on all the success stories shared here, I'm optimistic that the emails will finally stop within the next week or two. This community has been absolutely incredible - I've learned more practical solutions from this one thread than from hours of searching the official NYS DOL website and trying to reach their impossible customer service. It's such a relief to know there's actually a working solution that doesn't involve starting from scratch if I ever need benefits again. Thank you all for sharing your real experiences and what actually worked!