How to permanently close my EDD UI Online account? Anyone done this before?

u cant acually delete the account lol. once ur in the system ur in it 4ever. just ignore the emails or block them its easier

You can't technically "close" a UI Online account as it's tied to your identity in the EDD system. What you can do is go to your profile settings in UI Online and change your contact preferences to stop receiving notifications. I'd also recommend changing your email address to one you don't actively use if you really want to stop the communications completely. The reason they don't let you close accounts is because your unemployment history needs to be preserved for potential future claims and tax purposes.

I TRIED THE SAME THING LAST YEAR AND IT WAS A NIGHTMARE!!! Called EDD like 57 times before someone picked up who had NO IDEA what I was talking about. Then they transferred me to a "specialist" who said they couldn't close accounts and that I should just ignore the emails. THE WHOLE SYSTEM IS BROKEN BY DESIGN!!! And BTW those emails continued for like 4 months after my claim was done. Complete waste of my time trying to get it fixed.

This happened to me too! The emails are super annoying. I just unsubscribed from them which worked for me. Go to the bottom of any EDD email and there should be an unsubscribe link. That's what worked for me anyway.

Unfortunately, EDD doesn't provide a way to completely close or delete UI Online accounts. This is intentional since your unemployment history needs to be maintained for several reasons: 1. Future claims calculations 2. Tax records (they keep these for 5+ years) 3. Potential audit purposes 4. Cross-checking against new applications The most effective approach is to update your notification preferences in your UI Online account. Log in, go to Profile, then Contact Information, and update your preferences. You can also call EDD and request to have your contact preferences changed if you can't do it online. If you're having trouble reaching an agent through the main line, there's a service called Claimyr (claimyr.com) that helps get you through to an EDD representative much faster. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. I used it when I was having issues with my account settings and it saved me hours of redial frustration.

why do u even care about closing it? not like its costing u anything to just leave it

I think everybody's mixing up UI Online account (which is just your portal access) with your actual EDD claim/record. UI Online is just the interface where you manage your unemployment stuff, but your actual claim and history with EDD is in their backend systems. What you're probably wanting is to stop the emails and notifications, which you can do by: 1. Logging into UI Online 2. Going to Profile > Contact Information 3. Scrolling down to the Communication Preferences 4. Unchecking the boxes for email notifications 5. Saving your changes I did this a few months ago and haven't received an email since. Hope this helps!

The most definitive answer: Your EDD account can't be fully deleted, but you can effectively make it dormant. After reading everyone's responses, here's what I recommend: 1. Update notification preferences in UI Online as mentioned above 2. If emails continue, call EDD and specifically ask them to mark your account as "Do Not Contact" 3. Create email filters to auto-archive any future communications Technically, your account will always exist in their system, but you won't have to deal with it anymore. Remember that if you ever need unemployment again, you'll use the same account, so don't lose your login credentials.

Just wanted to add my experience here - I had the same issue a few months back and what finally worked was logging into UI Online and going to "Manage Claimant Account" (it's kind of hidden in the menu). There's actually a section where you can set your account to "inactive" status once your claim is exhausted. It doesn't delete the account but it stops most of the automated emails and notifications. The trick is you have to wait until your benefit year is completely over - if you try to do it while there's still time left on your claim, the system won't let you. After I did this, I only got one final email confirming the status change and then nothing since. Way easier than calling and dealing with their phone system!

I've been dealing with this same issue and after reading through all the responses, I think I have a clearer picture now. It sounds like there are multiple approaches that work for different people depending on their specific situation. For what it's worth, I tried the notification preferences route first (like Dmitry suggested) and it reduced but didn't completely eliminate the emails. What finally worked for me was a combination approach: I updated my contact preferences in UI Online AND called EDD to specifically request they mark my account for "minimal contact." The rep told me this would stop automated certification reminders but still allow important notices if needed. One thing I learned from the call is that sometimes accounts get stuck in a loop where the system thinks you still need to certify even though your claim is exhausted. This seems to be what happened to Sofia based on her experience. The rep had to manually update something on their end to fix it. @Ava Johnson - really interested in hearing more about that "Manage Claimant Account" option you found! If that's a legitimate feature, it could save a lot of people the headache of calling. Could you share a bit more detail about where exactly you found it in the UI Online interface?

I've been following this thread closely since I'm in the exact same situation! Just wanted to share what I discovered after trying several of the suggestions here. First, I tried updating my notification preferences in UI Online like Dmitry and others suggested - this helped reduce some emails but didn't stop the certification reminders completely. Then I called EDD (took about 45 minutes to get through) and asked them to mark my account for "do not contact" status. The rep was actually pretty helpful and explained that sometimes their system doesn't automatically recognize when someone's benefit year has truly ended, especially if you had any extensions or modifications to your original claim. What really solved it for me was the rep manually updating my account status to "benefit year closed" in their system. She said this would stop all automated reminders but still preserve my records for future use. It's been about 3 weeks since that call and I haven't received a single EDD email since. @Ava Johnson - I'm really curious about that "Manage Claimant Account" option you mentioned! I've looked through my UI Online interface multiple times since reading your comment but can't seem to locate it. Could you provide a bit more detail on the navigation path? If this feature exists and works as you described, it could save so many people the hassle of calling in. For anyone still dealing with this issue, I'd recommend trying the notification preferences first, but if that doesn't work completely, definitely call and ask them to manually review your account status. Sometimes their automated systems just need a human to fix the glitch.

Hey everyone! I just wanted to jump in here as someone who recently went through this exact same frustration. After reading through all these responses, I think there's definitely some confusion about what's actually possible vs. what people think should be possible. From my experience (and it sounds like others have confirmed this), you absolutely cannot permanently delete or close your EDD UI Online account. It's tied to your SSN and employment history, so it stays in their system indefinitely. However, you CAN effectively make it dormant and stop the annoying emails. Here's what worked for me after trying multiple approaches: 1. First, I updated my notification preferences in UI Online (Profile > Contact Information > Communication Preferences). This stopped SOME emails but not the certification reminders. 2. Then I called EDD and specifically asked them to mark my account as "benefit year closed" and "do not contact for certifications." The rep explained that sometimes their system gets stuck thinking you still need to certify even when your claim is exhausted. 3. Within about a week after that call, all the automated emails stopped completely. The key is being specific about what you want when you call - don't just say you want to "close your account" because they can't do that. Ask them to manually update your benefit year status and stop certification notifications. @Ava Johnson I'm really curious about that "Manage Claimant Account" option you mentioned! I've scoured my UI Online interface and haven't found anything with that exact name. Could you share more details about where exactly it's located? That would be incredibly helpful if it's a feature we've all been missing! Hope this helps @CosmicCommander and anyone else dealing with this!

I just went through this exact process last month and wanted to share what finally worked for me after trying everything mentioned in this thread! Like many of you, I tried updating notification preferences first - that helped with some emails but the certification reminders kept coming. Then I called EDD using that Claimyr service someone mentioned (totally worth it to skip the hold time) and spoke with a rep who was actually knowledgeable about this issue. The magic words are asking them to set your account to "inactive - benefit year expired" status. This is different from just asking them to stop emails or mark you as "do not contact." The rep explained that when your benefit year officially ends, there's a manual step they have to do in their system to prevent the automated certification triggers. She also mentioned that if you had any pandemic-related extensions (PUA, PEUC, etc.), sometimes their system doesn't properly recognize when ALL benefits are exhausted, which causes the endless certification emails. It's been about 6 weeks since that call and I haven't received a single EDD email. The account is still accessible if I log in (for tax docs, etc.) but completely quiet otherwise. @Ava Johnson - I'm still super curious about that "Manage Claimant Account" feature you mentioned! I've looked everywhere in UI Online and can't find anything with that name. Could you clarify what section of the interface it's in? Would love to know if there's an easier way to do this!