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Sofia Rodriguez

How long does pending resolution take for unemployment NYS Department of Labor claim?

My unemployment claim has been showing 'pending resolution' status for the past 2 weeks on my.ny.gov and I'm starting to get really worried. I filed my initial claim on January 8th and everything seemed to go smoothly at first. I've been filing my weekly claims on time and certifying that I'm actively looking for work, but now it's just stuck. The NYS Department of Labor website doesn't give any details about what's causing the delay or how long this typically takes. I worked in retail management for 3 years before getting laid off due to store closure. Has anyone else experienced this 'pending resolution' status? How long should I expect to wait before my benefits get approved or denied?

Dmitry Ivanov

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Pending resolution usually means your claim is in adjudication, which can take anywhere from 2-8 weeks depending on the complexity of your case. Since you mentioned a store closure, they might be verifying the reason for separation with your former employer. The NYS Department of Labor has to investigate any potential issues before approving benefits. Keep filing your weekly claims even while it's pending - if approved, you'll get backpay for those weeks.

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Thanks for the info! Should I be worried that it's taking this long? I really need these benefits to pay rent.

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Ava Thompson

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I had the same thing happen last year - mine was stuck in pending resolution for almost 6 weeks! Turned out they needed additional documentation from my employer about my termination. Eventually got approved and received all the back payments. The waiting is horrible though, I totally feel your stress.

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SIX WEEKS?? That's insane. How are people supposed to survive that long without income? The NYS Department of Labor system is so broken.

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Zainab Ali

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If you're having trouble getting through to someone at NYS Department of Labor to check on your claim status, I actually found this service called Claimyr (claimyr.com) that helps you get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I was stuck in adjudication hell for weeks and couldn't get anyone on the phone until I tried their service. Worth checking out if you need answers about what's causing your delay.

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Interesting, I've been trying to call for days but keep getting busy signals or hung up on. Might have to look into this.

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Connor Murphy

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ugh the whole system is a nightmare. I've been waiting 3 weeks for my pending resolution too and nobody can tell me anything useful. At least you worked retail management - I was a temp worker so they're probably making it even more complicated for me

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Yara Nassar

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From what I understand, 'pending resolution' typically indicates they're verifying employment details or investigating a potential eligibility issue. For store closures, this is usually routine verification that can take 3-4 weeks on average. The good news is that if you're approved, you'll receive retroactive payments for all the weeks you've been filing. Make sure you continue filing your weekly claims and keep your job search log updated in case they request it during the review process.

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