Can unemployment take money back - NYS Department of Labor demanding repayment
Got a letter from NYS Department of Labor saying I have to pay back $2,800 in unemployment benefits from 2024. They're claiming I wasn't eligible for some of the weeks I got paid but I followed all the rules and reported everything correctly. I'm freaking out because I already spent that money on rent and bills. Can they really just take money back like this? What happens if I can't afford to pay it back right away? Has anyone else dealt with this?
14 comments


AstroAce
Unfortunately yes, NYS Department of Labor can demand repayment if they determine you received benefits you weren't entitled to. This is called an overpayment notice. You have appeal rights though! Check the notice for the appeal deadline - usually 30 days from the date on the letter. Don't ignore it because they can garnish future benefits and even tax refunds if you don't respond.
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Andre Laurent
•The notice says I have 30 days to appeal or request a hearing. Should I definitely appeal even if I'm not sure I'll win? I'm worried about making it worse somehow.
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Zoe Kyriakidou
Yes definitely appeal! I had the same thing happen to me last year for $1,900. NYS Department of Labor said I didn't meet job search requirements for certain weeks but I had all my documentation. The appeal process took 3 months but they ended up reducing it to only $400. You need to gather all your records - work search logs, any correspondence with NYS Department of Labor, proof of earnings if this involves working while claiming.
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Jamal Brown
•How long did the whole appeal process take? I'm dealing with something similar and wondering if I should try to settle or fight it.
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Zoe Kyriakidou
•From filing the appeal to getting the final decision was about 3 months. But it was worth it because they admitted they made errors in calculating my overpayment amount.
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Mei Zhang
This exact thing happened to my brother and he couldn't get through to anyone at NYS Department of Labor to explain the situation. He ended up using this service called Claimyr (claimyr.com) that helped him actually reach a real person to discuss his overpayment. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. He was able to get clarification on why they thought he owed money and it turned out to be a mistake in their system.
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Andre Laurent
•Never heard of that service but honestly anything is better than sitting on hold for hours just to get disconnected. Did your brother have to pay them?
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Mei Zhang
•Yeah there's a fee but he said it was worth it to actually talk to someone and get his issue resolved quickly instead of fighting it for months.
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Liam McConnell
OMG this is my worst nightmare! I've been terrified they'll come after me for something like this. How do they even decide to review old claims? Do they randomly audit people or what? I've been unemployed twice in the last two years and now I'm paranoid they're going to say I did something wrong.
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AstroAce
•They can review claims for various reasons - computer flags for inconsistencies, employer disputes, wage record mismatches, etc. If you followed all the rules and reported accurately you shouldn't worry too much.
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Amara Oluwaseyi
The NYS Department of Labor overpayment system is completely broken. They send these letters out like candy without proper investigation. I know someone who got hit for $5K because their computer system couldn't properly match wage records. Meanwhile it takes MONTHS to get through their appeal process while they're threatening collection action. It's designed to scare people into paying even when they don't owe anything.
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CosmicCaptain
•This is so true! They make it sound like you're in huge trouble but half the time it's their mistake.
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Jamal Brown
Whatever you do, don't just ignore it. Even if you think it's wrong, you have to respond within the timeframe or you lose your right to appeal. I learned this the hard way with a different issue.
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Ryan Andre
I went through this exact situation last year with a $3,200 overpayment notice. The key thing is to immediately request all the documentation they used to make their determination - you have a right to see exactly why they think you weren't eligible. In my case, they had incorrect information about my work history that my previous employer never corrected with them. I appealed, provided payroll records and W-2s, and got the whole thing dismissed. The appeal process is intimidating but it's your best shot. Also, if you do end up owing something, they usually offer payment plans rather than demanding a lump sum. Don't panic - just act quickly within that 30-day window.
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