What happens if you have an overpayment of unemployment - NYS Department of Labor consequences?
I just got a notice from NYS Department of Labor saying I have an overpayment from my unemployment claim last year. The letter says I owe back $2,800 but doesn't really explain what happens next. Will they take it out of my taxes? Can they garnish my wages if I'm working now? I'm really confused about the whole process and what my options are. Has anyone dealt with this before?
22 comments


Natasha Kuznetsova
NYS Department of Labor overpayments can be collected several ways. They can offset your state tax refunds, garnish wages (up to 10% usually), or take future unemployment benefits if you file again. You should have gotten an appeal form with that notice - you have 30 days to contest it if you think it's wrong. The overpayment stays on your record until it's paid off completely.
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Oliver Schulz
•I didn't see an appeal form in the envelope, just the overpayment notice. Should I call them to ask for one?
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AstroAdventurer
ugh this happened to me too last year! they said i didnt report some work hours correctly even though i swear i did everything right. took forever to sort out
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Javier Mendoza
If you can't reach NYS Department of Labor by phone (which is super common), try using Claimyr at claimyr.com - they help you get through to actual agents. There's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. I used it when I had questions about my overpayment and actually got to talk to someone instead of sitting on hold forever.
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Emma Wilson
•Never heard of that service but honestly anything is better than trying to call NYS Department of Labor directly. Those phone lines are impossible.
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Malik Davis
You can also set up a payment plan if you can't pay the full amount at once. NYS Department of Labor will work with you on that. Don't ignore it though - the penalties and interest add up quickly if you don't respond to the notice.
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Oliver Schulz
•Good to know about the payment plan option. Do you know what the interest rate is?
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Isabella Santos
The whole overpayment system is such a mess. They make mistakes all the time and then put the burden on us to prove we're right. I fought mine for 6 months before they finally admitted their error.
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Chloe Anderson
I went through this exact situation about 8 months ago. The first thing you should do is request all the documentation they used to determine the overpayment - sometimes there are errors in their records. You can request a waiver if the overpayment wasn't your fault (like if they gave you incorrect information). Also, if you're currently working, yes they can garnish your wages, but in NY it's typically limited to 10% of your disposable income. Don't wait too long to respond though - the sooner you contact them, the more options you'll have.
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Freya Thomsen
•This is really helpful advice! How do you request the documentation they used? Do you have to call them or is there a form you can fill out online? I want to make sure I have all the facts before I decide whether to appeal or not.
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Mateo Rodriguez
•You can request documentation through their online portal if you have an account set up, or you can send a written request by mail. I'd recommend doing both just to be safe. When I requested mine, I specifically asked for the wage records they had on file, any employer reports that led to the overpayment determination, and copies of all correspondence. It took about 2-3 weeks to get everything back, but it was worth it because I found discrepancies that helped my case.
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Luca Bianchi
I had a similar overpayment issue two years ago and here's what I learned: First, don't panic - you have rights and options. The 30-day appeal window is crucial, so if you didn't get the appeal form, definitely call or visit their office to get one. In my case, the overpayment was due to a reporting error on my employer's side, not mine. When I appealed with documentation proving my side, they reduced the amount significantly. Also, if you do end up owing money, they're usually reasonable about payment plans - I paid mine off over 12 months with no issues. The key is to respond quickly and keep all your documentation organized.
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Carmen Ortiz
•Thanks for sharing your experience! It's reassuring to hear that they can be reasonable about payment plans. I'm definitely going to gather all my documentation first before deciding on next steps. Did you have to provide specific proof when you set up your payment plan, or was it pretty straightforward once you contacted them?
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Anita George
I'm going through something similar right now - got an overpayment notice for $1,200 last month. What I've learned so far is that you definitely want to act fast on this. The appeal deadline is really strict (30 days from the notice date), so if you didn't get the appeal form, call them immediately. I found out that sometimes the overpayments happen because of employer reporting errors or system glitches on their end. Even if you think you reported everything correctly, it's worth challenging if you have any doubts. The worst part is that once they start collection, it's much harder to stop the process. I'm still waiting to hear back on my appeal, but at least I know I won't have any wage garnishment while it's being reviewed.
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Marcus Williams
•That's really good to know about the appeal process protecting you from wage garnishment while it's being reviewed! I didn't realize that was the case. How long have you been waiting to hear back on your appeal so far? I'm trying to get a sense of the timeline since I need to decide whether to appeal or just try to work out a payment plan.
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James Johnson
I went through this exact same situation about a year and a half ago - got hit with a $3,200 overpayment notice that completely blindsided me. Here's what I wish I had known from the start: First, absolutely request all their documentation and records immediately. In my case, they had outdated employer wage information that was completely wrong. Second, if you're going to appeal, do it ASAP - that 30-day window is non-negotiable. Third, even if you don't think you have grounds for an appeal, consider requesting a waiver if the overpayment was due to their error or confusing instructions (this is different from an appeal). I ended up getting my overpayment reduced by about 60% after showing them their own system had given me contradictory guidance. The whole process took about 4 months, but it was absolutely worth fighting. Don't just accept it at face value - make them prove their case with documentation.
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Isaiah Cross
•This is incredibly helpful - thank you for sharing such detailed advice! The waiver option is something I hadn't heard about before. Can you explain a bit more about how that's different from an appeal? Also, when you say you showed them contradictory guidance from their own system, what kind of documentation did you use to prove that? I'm wondering if I might have a similar situation since some of the instructions I got during my claim period seemed confusing at the time.
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Olivia Harris
I'm dealing with a similar situation right now - just received my overpayment notice last week for $1,850. Reading through everyone's experiences here has been really eye-opening. I had no idea there were so many options like waivers and that you could request their documentation. My notice also didn't come with an appeal form, so I'm definitely going to call first thing Monday morning to get one. One thing I'm curious about - for those who successfully appealed or got waivers, how long did the whole process take from start to finish? I'm trying to plan financially since I don't know if this will drag on for months. Also, has anyone had success getting through to them via their online portal, or is calling really the only way to get real help?
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Daniel Price
•I'm in a very similar boat - just got my notice a few days ago for $2,100 and I'm feeling pretty overwhelmed by all of this. From what I've been reading here, it sounds like the online portal isn't great for complex issues like appeals, so calling seems to be the way to go even though everyone says the wait times are brutal. I'm also wondering about the timeline - it sounds like some people waited 4-6 months for resolution, which is pretty stressful when you're not sure if you'll end up owing the full amount or not. @Olivia Harris I d'be interested to hear how your call goes on Monday - maybe we can compare notes since we re'both just starting this process!
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Kyle Wallace
I went through this nightmare about 6 months ago - got an overpayment notice for $2,400 that turned out to be completely wrong. Here's my advice: Don't assume they're right! In my case, they had mixed up my SSN with someone else's in their system. I spent weeks gathering every piece of documentation I could find - pay stubs, bank statements, screenshots of my weekly certifications, even printed emails from when I called with questions during my claim period. The key thing is to request a complete copy of your file from them immediately - you have a right to see exactly what information they used to calculate the overpayment. When I got my file, I found multiple errors including wages attributed to me that I never earned and benefit weeks I never claimed. It took about 3 months total to get it resolved, but they ended up owing ME money for the hassle. Don't give up - fight it if something seems off!
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Evelyn Martinez
•Wow, that's incredible that they actually ended up owing YOU money after all that! It really shows how important it is to fight these things when something doesn't seem right. The fact that they mixed up SSNs is pretty scary - makes me wonder how often that happens. When you requested your complete file, did you have to do that through a formal process or could you just call and ask for it? I'm definitely going to document everything I have from my claim period before I contact them. Stories like yours give me hope that this might not be as hopeless as it first seemed!
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Yuki Ito
I'm currently dealing with this exact situation - got my overpayment notice about 3 weeks ago for $2,150. Reading through everyone's experiences here has been incredibly helpful and honestly a bit of a relief to know I'm not alone in this. I had the same issue with not receiving an appeal form with my notice, but I was able to get one by calling their main number (took about 2 hours on hold, but eventually got through). One thing I learned that might be helpful - when you call, ask specifically about the "overpayment determination process" and request they mail you not just the appeal form, but also a detailed breakdown of how they calculated the overpayment. They were actually pretty helpful once I got someone on the phone, and they explained that many overpayments are due to employer wage reporting discrepancies that get uploaded to their system months later. I'm still gathering my documentation before submitting my appeal, but wanted to share that the phone route does work if you're persistent with the hold times.
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