You raise valid points about job quality. NYS Department of Labor is actually working on this through their economic development partnerships. They're focusing on attracting tech companies, green energy projects, and advanced manufacturing. These create higher-paying jobs that require the kind of training programs they're expanding. It's a long-term strategy but the pieces are connecting.

I think one major issue is that the current system focuses too much on quantity of job applications rather than quality. The weekly job search requirements push people to apply for anything just to meet the quota, which wastes everyone's time - both job seekers and employers. NYS Department of Labor could improve by offering more personalized career coaching and helping people target jobs that actually match their skills and salary needs. Also, they should streamline the communication process - if people can't even get through to discuss available programs, how can the system work effectively?

Quick tip: check your message inbox on the portal everyday. sometimes they need additional docs but dont email you about it smh

Been through this nightmare myself - took 3 weeks exactly after ID.me verification. The key thing is making sure your paystubs match EXACTLY what you put on your initial claim (dates, employer name, everything). One tiny discrepancy and they'll hold it up for weeks without telling you. Also double check that your ID.me name matches your unemployment account name perfectly. If there's even a middle initial difference, it can cause delays. Keep certifying weekly no matter what - don't let that lapse or you'll have to start over!

I'm in a similar situation with only a few weeks left. Does anyone know if the part-time work I did during unemployment affects my wage base for a new claim? I reported everything correctly but I'm worried it might not be enough to qualify for a new benefit year.

@Carmen Lopez I was in almost the exact same situation a few months ago - had about 24 weeks used up and was panicking about what came next. Andre is right that it's 26 weeks max for regular benefits. The key thing is whether you'll qualify for a new claim when your benefit year ends. You need to have earned enough wages in your new base period (which includes any part-time work you did while on unemployment). I'd strongly recommend trying to get through to NYS DOL to check your wage history and see if you'll qualify for a new claim. Also keep detailed records of all your job search activities - they may ask for proof when you file the new claim.

I'm really sorry to hear about your situation, Grace. The restaurant industry has been so unpredictable, and it sounds like you're dealing with exactly what the partial unemployment system was designed to help with. A few additional tips that might help: - When you apply online, make sure you have your employer's federal tax ID number (EIN) ready - sometimes the system can't find your employer without it - If you're getting direct deposit, it usually takes about 2-3 business days after certification for the payment to hit your account - Keep screenshots of your weekly certifications in case there are any issues later Also, don't stress too much about your employer being notified. In my experience, most restaurant managers understand that partial unemployment is just part of the business when hours fluctuate. It's actually better for them too since they can keep trained staff on reduced hours instead of having to completely lay people off and then rehire and retrain later. You're taking the right steps by applying now. Even if your hours pick up again, having that safety net in place is so important in this industry. Good luck with your application!

I went through this exact same situation last year when my hours at a diner got cut from full-time to just weekend shifts. Here's what I learned that might help: The NY unemployment system actually works pretty well for restaurant workers once you understand it. You can definitely get partial benefits with reduced hours - I was getting around $200-250 per week when I was only working 12-15 hours. One thing that really helped me was keeping a simple log of my actual hours worked and tips earned each day. I used the notes app on my phone to track everything because the weekly certification asks for specific numbers. Also, make sure you report your tips honestly - they cross-reference with what your employer reports, and any discrepancies can delay your payments. The employer notification thing stressed me out too, but my manager was actually understanding about it. Most restaurant owners know this is just part of the business cycle. Apply ASAP because there's usually a waiting period before your first payment. The sooner you get in the system, the sooner you'll start getting help with those bills. You've got this!

I feel your pain with the confusing phone system! Just wanted to add that if you do use the 1-888-209-8124 number that Dmitri mentioned, make sure you have your claim confirmation number from your last filing ready too - sometimes the system asks for it. Also, if you get an error message saying the system is busy, try calling back in like 15-20 minutes rather than immediately. The automated system seems to have limits on how many people can use it at once. Hope this helps and you get through soon!

I went through the same exact frustration last month! The key is to call 1-888-209-8124 during your designated filing window (sounds like you figured out yours is Tuesday-Thursday). I found the best time is actually around 6-7 AM on Tuesday mornings - way less traffic on the system. Also pro tip: if the automated system tells you "your call cannot be completed" don't hang up right away, sometimes it still connects you after a few seconds. Make sure you have your SSN, PIN, and last week's confirmation number ready. The whole process takes about 5-10 minutes once you get through. Hang in there - the system is definitely poorly designed but it does work eventually!