New York Unemployment

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The NYS Department of Labor will look at whether you made reasonable efforts to resolve the workplace issues before quitting. Did you file complaints with HR? Document incidents? Try to work with management? If you just up and quit without trying to fix things first, they're more likely to deny your claim. But if you can show you tried everything and the situation was truly unbearable, you have a better shot at getting benefits.

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This is exactly what I went through 6 months ago! I was so stressed about quitting because I needed the income but couldn't take the abuse anymore. Ended up getting approved for benefits because I had documented everything and showed I tried to resolve it internally first.

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That gives me hope! How long did it take from when you filed until you got your first payment?

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@Malik Thomas That s'really encouraging to hear! What specific documentation did you find most helpful when proving your case? I m'starting to document incidents now but want to make sure I m'capturing the right information in case I need to file a claim later.

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The whole benefit year system is just another way for them to make it harder for people to get help. Why can't they just let you collect as long as you need it if you're still looking for work?? The 26 week limit is ridiculous when some industries have been struggling for years.

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I feel you on this. It's so stressful watching that benefit year countdown knowing you might not qualify for another one.

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Just wanted to add that it's really important to start planning ahead if you're getting close to exhausting your 26 weeks within your benefit year. I learned the hard way that you should start ramping up your job search efforts and maybe consider temporary or part-time work to build up some recent work history before your benefit year ends. Also, keep all your documentation from your current claim - you'll need it when you file a new one. The transition between benefit years can be stressful, but understanding the timeline helps you prepare better.

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This is really helpful advice about planning ahead! I'm curious though - if someone does part-time work while collecting benefits, doesn't that affect their weekly benefit amount? I've been hesitant to take any temporary work because I'm worried it might mess up my claim or reduce what I get each week. How do you balance earning some income while still maintaining your unemployment benefits?

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@Astrid Bergström Yes, part-time work does affect your weekly benefit amount, but it might still be worth it strategically! NYS has a partial benefit system where they deduct a portion of your earnings from your weekly benefit. Generally, you can earn up to a certain amount I (think it s'around 25% of your benefit rate without) any reduction, and then they start reducing your benefits dollar-for-dollar after that. But the key thing @ApolloJackson mentioned is building work history for your next benefit year - even part-time work counts toward those wage requirements. So while you might get less money week-to-week, you re'setting yourself up to qualify for a new claim when your current benefit year ends. It s'definitely a balancing act though!

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My dad worked construction which also has seasonal layoffs in winter and he always called it 'going on the dole' lol. But seriously, in NYS the construction and tourism industries have this pattern built into their business models. Workers expect it, employers plan for it, and the unemployment system handles it as routine. It's definitely structural unemployment in the textbook sense.

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This is really helpful for understanding how seasonal unemployment works in practice! I'm actually curious about something related - does the NYS Department of Labor have different benefit amounts or durations for seasonal workers compared to regular unemployment claims? Or do they all go through the same calculation based on prior earnings? I'm wondering if the predictable nature of seasonal layoffs affects how benefits are administered, since unlike other types of unemployment, both the worker and employer know exactly when the layoff is coming.

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thx for updating! good to know about not filing new claim, i wouldve probably done that and messed everything up lol

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This is such valuable information for anyone dealing with NYSDOL system issues! I've been following this thread because I'm always worried something like this could happen to my claim. It's reassuring to know there are actual solutions and that the Tier 2 specialists can fix these backend problems. Really appreciate everyone sharing their experiences - this kind of community knowledge is so much more helpful than trying to navigate the official website or automated phone system alone.

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Completely agree! This thread has been so educational - I had no idea about the difference between regular agents and Tier 2 specialists, or that filing a new claim when you already have an active one could cause problems. It's frustrating that we have to rely on community knowledge like this because the official channels don't provide clear guidance on these specific issues. Bookmarking this thread in case I ever run into something similar!

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The whole unemployment system is set up to deny people benefits. These hearings are just another hoop they make you jump through hoping you'll give up. I've seen people with legitimate claims get denied because they didn't phrase something exactly right during the hearing.

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While the system can be frustrating, many people do win their appeals when they have valid cases. Being prepared and presenting facts clearly makes a big difference.

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I went through this process about 6 months ago and want to share some practical tips that helped me. First, don't be intimidated - the administrative law judge was actually quite patient and fair. Make sure you have a quiet place for the phone hearing and test your phone connection beforehand. Write down a timeline of events leading to your job separation and practice explaining it clearly. If you were fired, focus on whether it was for misconduct or just poor performance (misconduct can disqualify you, but poor performance usually won't). If you quit, you need to show it was for good cause. The hearing usually lasts 30-60 minutes, and you'll get the decision in writing within 2-3 weeks. Good luck with your appeal!

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This is really helpful advice! I'm particularly worried about explaining my situation clearly during the hearing. When you say to practice explaining the timeline, did you actually write it out word for word or just have bullet points? Also, how formal should I sound when talking to the judge - like should I say "Your Honor" or just speak normally?

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