New York Unemployment

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  • Redial until on hold
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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

good luck with the system... it's a nightmare to navigate and they make you jump through hoops constantly. at least you qualify though, that's the main thing

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I went through this process last year after a layoff. One thing I wish I had known earlier - make sure you file your weekly certification by the deadline (usually Sunday night) or you'll miss that week's payment entirely. Also, keep copies of everything you submit because the system sometimes glitches and loses information. The good news is that once you get into the routine, it becomes pretty straightforward. Just stay on top of the weekly requirements and document everything!

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This is really helpful advice, especially about the Sunday deadline! @Diego Rojas - definitely pay attention to this timing piece. I ve'heard so many horror stories about people missing payments because they filed late or the system went down at the last minute. Do you know if there s'any grace period if you miss the Sunday deadline, or is it just completely lost for that week?

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One more important thing - if you're doing freelance or gig work, you need to report that income in the week you performed the work, not when you got paid. This trips up a lot of people with unemployment claims.

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This is such an important point that I wish the NYS Department of Labor made clearer! I made this mistake early on with some consulting work - I reported the income when I got paid two weeks later instead of when I actually did the work. Ended up having to call and straighten it out, which was a nightmare given how hard it is to reach someone. For anyone doing gig work, keep detailed records of when you actually performed the work, not just when payment hit your account.

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Just want to add that if you're consistently earning close to or over your benefit amount, it might be worth considering whether to pause your unemployment claim temporarily. I had a few good weeks where I was making decent money from freelance work, and it made more sense to just not certify for those weeks rather than deal with the reduced benefits and potential complications. You can always resume your claim later as long as you're still within your benefit year. Just make sure to understand the rules about when you need to reopen vs. continue your existing claim.

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That's really smart advice about pausing your claim! I didn't know you could do that. Is there a specific process for pausing it, or do you just skip certifying for those weeks? I'm worried about accidentally messing up my claim status if I don't certify when I'm supposed to. Also, do you know if there's a limit to how many weeks you can skip before it affects your eligibility?

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One more thing to add - make sure you're consistent with how you report your availability to work. If you mark that you're available Monday-Friday but then later mention in a phone interview that you can only work certain days due to childcare, that inconsistency can flag their system. Also, be careful about social media posts during your claim period. I know it sounds paranoid, but some states do monitor social media for signs that claimants might be working unreported jobs or not actually looking for work. Just something to keep in mind while you're collecting benefits.

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Wow, I never thought about social media being monitored - that's actually pretty scary! I don't post about work stuff anyway, but it's good to know they might be looking. The availability consistency point is really important too. I've been marking that I'm available full-time Monday-Friday, but I should probably double-check that I haven't said anything contradictory in any of my weekly certifications. Thanks for the heads up about these potential pitfalls!

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As someone who went through a fraud investigation scare last year, I can tell you that documentation is absolutely everything. Keep screenshots of every job application you submit, save confirmation emails, and maintain a spreadsheet with dates, company names, and job titles. I also recommend taking screenshots of your weekly certification submissions right after you complete them - this saved me when there was a discrepancy about when I filed one week. The investigation process is stressful, but if you're being honest and can prove it with documentation, you'll be fine. Just remember that their systems are designed to catch patterns that look suspicious, not to punish honest people for minor mistakes.

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Just went through this exact situation last month! Got let go during my 90-day probation at a retail job and was able to reopen my claim no problem. The key things that helped me: 1. I stopped certifying the week I started work (super important!) 2. When I got terminated, I immediately went online and reopened my claim 3. Had to do a phone interview where they asked about why I was let go - just be honest 4. They asked for my start/end dates and final pay info Since it was just "not a good fit" and not misconduct, they approved me to continue with my remaining benefits. The whole process took about 2 weeks from reopening to getting my first payment back. Pro tip: if you need to talk to someone, don't waste time calling - use one of those callback services. Worth every penny to avoid the hold times!

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Been in a similar spot before - the good news is you can definitely return to your remaining benefits if things don't work out during probation. Just make sure you're documenting everything from day one at the new job (emails, performance feedback, etc.) in case you need it later. And definitely stop certifying for benefits the moment you start working! That's crucial. If you do get let go, you can reopen your claim online pretty easily as long as it wasn't for misconduct. The probation period thing actually works in your favor since most terminations during that time are just "not a good fit" rather than misconduct.

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The whole system is designed to screw you over!! They make it SO confusing on purpose and then act like it's your fault when something goes wrong. I know people who got overpayment notices for stupid technicalities and NYS Department of Labor just shrugs and says pay up. It's criminal how they treat people who are already struggling.

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I understand the frustration, but there are legitimate reasons for overpayment recoveries. The system has to ensure benefits go to those who truly qualify. That said, the appeal process exists for a reason and people should definitely use it if they believe the overpayment notice is incorrect.

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keep all your documentation!! job search logs, any correspondence with employers, everything. if they do come after you for overpayment you'll need proof that you followed all the rules

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This is such good advice! I've been keeping everything in a folder but maybe I should scan it all digitally too just in case. Better safe than sorry when dealing with government agencies.

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