


Ask the community...
I've been collecting unemployment since April and everything was fine, but today at 8:52 AM I received this strange email from ID.me saying I need to complete ID.me identity verification with a 'Trusted Referee' through video chat. The email has the subject line "Complete Your ID.me Identity Verification with a Trusted Referee" and it's really concerning me. The email says "We noticed you didn't complete your identity verification with ID.me. ID.me offers the ability to have a video chat with a Trusted Referee to help verify your identity. Once you are assigned a Trusted Referee, the video chat will take less than 10 minutes." What's weird is that the email mentions the Internal Revenue Service but I never started anything with them. It specifically says "If you would prefer to continue with the previous method you initiated at The Internal Revenue Service, please return to the The Internal Revenue Service site to continue your identity verification with ID.me." But I've never done anything with the IRS related to my unemployment! The email has a button labeled "Verify through a Trusted Referee" and includes this link: https://referee.id.me/en/supervised/attempts/b72ca408363446f0a2cffb253e7e1798/edit I'm really confused because my benefits have been coming in normally for like 9 months now without any issues. Why would I suddenly need to verify my identity through a video chat with someone? I'm worried this might be some kind of identity theft attempt but also don't want to lose my benefits if it's legit. The email is signed by "The ID.me Member Support Team" which seems official, but I still don't understand why they're referencing the IRS when I'm just collecting unemployment. Has anyone else gotten something like this? What should I do? Should I click that link and go through with the video verification or ignore it?
good for you getting off the system! I've been trying to find work for 8 months now and still nothing. The job search requirements are such a pain.
Hang in there! I know how frustrating it can be. The job market seems to be picking up a bit lately.
Just want to add that if your part-time job has irregular hours or you're not sure about the full-time conversion timeline, you might want to keep your claim open initially and just report your part-time earnings each week. NYS allows you to work part-time while collecting reduced benefits as long as you report all wages honestly. This way you have a safety net if the full-time position doesn't materialize. Once you're confident about steady full-time work, then do the proper closure process everyone mentioned above.
That's really smart advice about keeping the claim open initially with part-time work reporting. I hadn't thought about that option. Since my new job is only part-time right now and they said "might" turn into full-time, maybe I should do exactly what you suggested - report the part-time wages and keep the claim active until I know for sure about the full-time position. Better safe than sorry! Do you know if there's a limit to how long you can do partial benefits like that?
You should also update your job search log to show that you're no longer actively searching since you accepted employment. This helps keep your records clean with NYS Department of Labor.
I didn't think about the job search log. Thanks for mentioning that!
Make sure to also check if you need to report any wages earned during your last week of unemployment benefits. Since your job starts Monday, you'll want to be clear about which week was your final week of eligibility. NYS Department of Labor is pretty strict about accurate wage reporting, so it's better to over-communicate than leave anything unclear when you submit your return to work notification.
That's a really important point about wage reporting. I want to make sure I handle this correctly - should I report any orientation or training pay from my first day even if it's just a few hours? Also, do I need to calculate partial week benefits if I'm only unemployed for part of the week when the job starts? I'd rather be overly cautious with NYS Department of Labor than create any issues.
This is such a helpful thread! I'm going through something similar right now - got a confusing monetary determination but then also received IDme letters. Reading everyone's experiences here really clarifies that these are separate parts of the process. @Anastasia Kozlov - glad to hear you made progress with the IDme and got scheduled for a phone interview! That gives me hope for my own case. I think the key takeaway is that even if the initial monetary determination looks discouraging, it's worth completing all the steps because there are multiple factors and they can recalculate using different base periods. Thanks to everyone who shared their knowledge - this system is so confusing without community support like this!
@Steven Adams Absolutely agree - this community has been a lifesaver! I was so close to giving up after that first confusing letter, but everyone s'explanations really helped me understand that the monetary determination and IDme verification are completely separate processes. It s'frustrating that the system doesn t'make this clearer from the start. Definitely stick with it and complete all the steps - even with my low initial benefit amount, the phone interview might lead to a recalculation. Wishing you luck with your case too! This whole process is stressful enough without having to decode confusing letters.
I just want to echo what others have said about not giving up based on that initial monetary determination! I had a very similar experience last year - got a letter showing a tiny weekly benefit amount that made me think I didn't qualify, then got the IDme verification requests. I was so confused and almost didn't bother with the verification. Thankfully I did complete it, and during my phone interview they discovered that my previous employer had reported my separation incorrectly. Once that was corrected AND they recalculated using my alternate base period (which included higher earnings from 15 months prior), my weekly benefit amount went from $38 to $247! The whole process took about 6 weeks total, but it was absolutely worth it. The NY system sends out these letters at different times and they don't always tell the complete story. Definitely complete every step they ask for - you never know what might change once a human actually reviews your full case.
Mine went through pretty fast actually got my first payment in like 10 days but I think I got lucky. Make sure you have all your employer information correct on the application because any mistakes will slow things down.
I'm in a similar situation - filed my claim 10 days ago and still showing "under review." Has anyone had luck calling the DOL directly to get an update? I've tried a few times but can never get through. The automated system just tells me to wait but I'm getting anxious about my bills piling up.
Isabella Santos
if this is from a T-Mobile connection as it shows at the top, be aware there's been phishing scams specifically targeting T-Mobile users lately too.
0 coins
Ravi Sharma
•omg i didn't even notice that!! good catch. scammers getting way too sophisticated these days 👀
0 coins
Lourdes Fox
Just want to add my experience - I got a very similar email last month and it turned out to be a scam. The dead giveaway was the IRS reference when you're dealing with state unemployment benefits. These are completely separate systems that don't communicate like that. What I did was log directly into my NY unemployment portal (typing the URL myself, not clicking any links) and there were zero messages or alerts about needing verification. My benefits continued normally and nothing ever came of ignoring that email. The scammers are getting really good at making these look official, but the formatting inconsistencies and weird language always give them away. Trust your gut - if you've been collecting for 9 months without issues, there's no reason they'd suddenly need random verification through a sketchy email link. Stay safe out there! These identity thieves are ruthless.
0 coins