New York Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

You should also update your job search log to show that you're no longer actively searching since you accepted employment. This helps keep your records clean with NYS Department of Labor.

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I didn't think about the job search log. Thanks for mentioning that!

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Make sure to also check if you need to report any wages earned during your last week of unemployment benefits. Since your job starts Monday, you'll want to be clear about which week was your final week of eligibility. NYS Department of Labor is pretty strict about accurate wage reporting, so it's better to over-communicate than leave anything unclear when you submit your return to work notification.

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Yes, you should report any wages from orientation or training, even if it's just a few hours. NYS Department of Labor considers any work-related compensation as reportable wages. For partial week benefits, if you work any part of a week, you need to report those earnings when you file your weekly certification - the system will calculate any partial benefits you're entitled to. When you submit your "Return to Work" notification, make sure to specify your exact start date so there's no confusion about your last eligible week. Better to be transparent about every detail than have them question it later.

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Yes, you should absolutely report any wages from orientation or training, even if it's just a few hours. NYS Department of Labor considers any work-related compensation as reportable wages. For partial week benefits, you'll need to report the exact days you worked and your gross earnings. The system will automatically calculate any partial benefits you're entitled to. When you file your final weekly claim, make sure to indicate the specific date your employment started - this creates a clear record of when your unemployment period ended. It's definitely better to be overly detailed than leave anything ambiguous.

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Mine went through pretty fast actually got my first payment in like 10 days but I think I got lucky. Make sure you have all your employer information correct on the application because any mistakes will slow things down.

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I'm in a similar situation - filed my claim 10 days ago and still showing "under review." Has anyone had luck calling the DOL directly to get an update? I've tried a few times but can never get through. The automated system just tells me to wait but I'm getting anxious about my bills piling up.

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Don't panic yet. As long as you're filing your weekly claims and there are no pending issues in your account, the payments will start. The first payment always takes the longest because of the waiting period plus processing time. After that, it's usually pretty consistent if you file on time every week.

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I went through this exact same situation last year. The waiting period is frustrating but it's standard - you won't get paid for your first week of unemployment, and then it takes about 2-3 business days after your second weekly claim is processed. So you're looking at roughly 2.5-3 weeks from when you first filed. I know it's stressful with rent coming up, but hang in there. Once the payments start, they're usually pretty reliable as long as you keep filing every Sunday. Also, when you do get your first payment, it should include the back pay for the eligible weeks, so it'll be a bit larger than your regular weekly amount.

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Just to add some practical advice - keep filing your weekly claims even if you haven't been approved yet. If you miss filing weeks, you can lose benefits for those periods even after approval. Also check your online account regularly for any requests for additional documentation.

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Based on my experience filing last year, the 2-3 week timeframe is pretty accurate for straightforward cases. One thing that helped me track progress was logging into my.ny.gov account every few days - they'll post updates there before you get any mail or calls. Also, if you're really stressed about rent, consider reaching out to local assistance programs while you wait. Many counties have emergency rental assistance that can bridge the gap. The waiting is definitely the hardest part, but try to stay patient with the process.

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That's really helpful advice about checking my.ny.gov regularly - I hadn't thought to look there for updates. I'll definitely look into local rental assistance programs too, that's a great suggestion. It's reassuring to hear that 2-3 weeks is typical for straightforward cases. Did you have to provide any additional documentation during your process, or did it go smoothly once you filed?

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Just remember to keep good records of everything - save confirmation numbers when you file weekly claims, keep screenshots of your job search log, and document any communication with NYS Department of Labor. You'll need this stuff if any questions come up later.

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I'm in a similar situation - filed 10 days ago and still waiting to hear back. The uncertainty is the worst part! I've been checking my account obsessively but the status hasn't changed from "pending". One thing I learned from reading other posts here is to make sure you're doing those weekly certifications even while waiting. Also, if you haven't already, double-check that all your employer information was entered correctly when you filed - any discrepancies can cause delays. Keeping my fingers crossed that both our claims get processed soon!

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