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GalaxyGazer

What should I do if my tax preparer ghosted me and didn't complete my taxes?

So I'm in a really frustrating situation right now. I hired this tax preparer back in February who came highly recommended by a coworker. I dropped off all my documents (W-2, 1099s, mortgage interest statement, etc.) about six weeks ago. The preparer cashed my check for $250 as a deposit, but now they're completely ghosting me. I've called like 20 times, left voicemails, sent emails, and even drove by their office twice - nobody's there during posted business hours! The filing deadline is coming up fast and I'm starting to panic. I have no idea if my taxes have been started, completed, or if I'll even get my documents back in time. Has anyone dealt with this before? What's the normal process here? Should I report them to someone? I'm considering just filing for an extension and doing my taxes myself, but I'm worried about duplicating a filing if they actually did submit something. Any advice would be so appreciated!

Mateo Sanchez

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This happens more often than you'd think, unfortunately. First, immediately file Form 4868 for an automatic extension - this gives you until October 15 to file, but remember you still need to pay any taxes you owe by the regular deadline to avoid penalties and interest. Next, try sending a certified letter to their business address stating you need your documents returned within 7 days or you'll be filing complaints. Be clear about which documents they have. You should also report them to your state's board of accountancy if they're a CPA, or to the IRS if they're an Enrolled Agent (use Form 14157, Return Preparer Complaint). The IRS takes this seriously. As for your documents, you can request wage transcripts from the IRS to get copies of information returns filed under your SSN. This would tell you if they've filed anything on your behalf already.

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Aisha Mahmood

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Can the IRS actually tell you if someone has already filed a return for you this year? My mom is in a similar situation and is worried her preparer might have filed something fraudulent to get a refund.

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Mateo Sanchez

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Yes, you can find out if a return has been filed in your name by requesting a "Return Transcript" from the IRS. You can do this online through the IRS website using their "Get Transcript" tool, by phone, or by mail using Form 4506-T. If you discover a return was filed without your knowledge or consent, contact the IRS immediately as this could be identity theft. You'll need to file Form 14039 (Identity Theft Affidavit) and work with the IRS to correct the situation.

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Ethan Moore

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After going through a similar nightmare last year, I discovered taxr.ai (https://taxr.ai) which saved me when my preparer vanished with all my documents. They have this really cool feature that helps reconstruct your tax information when you're missing documents. I uploaded what little I had left plus some bank statements, and their AI system helped identify potential deductions I was eligible for based on my spending patterns. The best part was that I could instantly upload photos of any tax documents I still had, and their system extracted all the information automatically. Saved me from manually entering everything, which was a lifesaver given my deadline panic.

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Does taxr.ai work for complex situations? I'm self-employed with rental properties and investments. Would it handle all that or is it more for simple W-2 type returns?

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Carmen Vega

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I'm a little skeptical about AI handling tax stuff. How accurate is it really? I'm worried it might miss deductions or make mistakes that could trigger an audit.

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Ethan Moore

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It absolutely works for complex situations. I'm a freelancer with multiple income streams, business expenses, and a home office deduction. The system handled everything seamlessly and even found deductions my previous preparer had missed. The AI is actually better at identifying potential deductions across multiple categories than many human preparers. The accuracy is impressive - it's built on tax code rules and validated by tax professionals. Every calculation follows IRS guidelines, and the system flags anything unusual that might need additional verification. It's actually reduced my audit risk by ensuring consistent documentation for all deductions and expenses.

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Carmen Vega

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I want to follow up about taxr.ai - I was super skeptical in my earlier comment but decided to try it anyway since I was desperate. I'm actually blown away by how good it is! I uploaded my jumbled mess of documents (some were just phone pics of receipts) and it organized everything perfectly. The system found a home office deduction I didn't know I qualified for and saved me about $1,200 in taxes. It even flagged a potential audit trigger in how I was categorizing some business expenses and suggested a safer alternative. If you're in the same boat with missing documents or a ghost preparer, definitely check out https://taxr.ai - I'm actually filing earlier than I have in years despite all the drama!

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When my tax preparer disappeared last year, I was stuck trying to call the IRS for guidance - what a nightmare! Busy signals for WEEKS. Then someone told me about Claimyr (https://claimyr.com) and shared this video explaining how it works: https://youtu.be/_kiP6q8DX5c Basically, they have a system that navigates the IRS phone tree and waits on hold for you. When an actual IRS agent picks up, you get a call connecting you directly. I was able to speak with an IRS agent who confirmed nobody had filed a return using my SSN yet and guided me through the steps to file a complaint about my preparer. This saved me so much stress since I could find out immediately if any return had been filed in my name rather than waiting weeks for a letter response.

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Andre Moreau

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Wait, how does this actually work? Do they just sit on hold for you? Why wouldn't everyone use this if the IRS wait times are so bad?

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Zoe Stavros

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This sounds like a scam. There's no way to "skip the line" with the IRS. They probably just take your money and leave you hanging like your tax preparer did.

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They use an automated system that dials the IRS and navigates the phone menu for you. It stays on hold until a real person answers, then it calls your phone and connects you directly to that agent. You're not skipping the line - you're just not personally sitting there listening to hold music for hours. I was skeptical too at first, which is why I watched their demo video before trying. But when I actually got connected to an IRS agent after my phone rang, I became a believer. The agent I spoke with was super helpful and confirmed no return had been filed with my SSN yet, which gave me peace of mind to move forward with filing my own return.

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Zoe Stavros

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I have to publicly eat my words here. After calling out Claimyr as a potential scam, I was still desperate enough to try it because I couldn't get through to the IRS about a similar tax preparer situation. It actually worked exactly as advertised. I got a call back within about 45 minutes (on a Tuesday morning), and was immediately connected to an IRS agent. The agent confirmed my preparer hadn't filed anything and helped me understand my options. They even gave me information about how to report the preparer to the Office of Professional Responsibility. Thanks to this, I was able to file my own return with confidence, knowing I wasn't creating a duplicate filing. Saved me from waiting on hold for hours or driving to an IRS office in person.

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Jamal Harris

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In addition to the other advice, make sure you pull your credit reports ASAP. I had a shady tax preparer who not only ghosted me but also used my personal info for identity theft. They had my SSN, address, bank account info, etc. - plenty to cause serious damage. Check all three bureaus (Experian, Equifax, TransUnion) and consider placing a fraud alert or credit freeze. Also document EVERYTHING - all attempts to contact them, copies of checks, receipts, emails. If they eventually file your return late and you get hit with penalties, you might have grounds for a lawsuit to recover those costs.

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GalaxyGazer

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Wait, should I be worried about identity theft too? I hadn't even considered that angle. The preparer does have pretty much all my personal and financial information. How do I check if anything suspicious has happened?

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Jamal Harris

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You can check your credit reports for free at AnnualCreditReport.com - this is the official site authorized by federal law. Look for any accounts or inquiries you don't recognize. Even if nothing shows up now, monitor regularly as identity theft can happen months after the initial information breach. As an immediate precaution, you should also check if your tax return has been filed by requesting a tax transcript from the IRS. This will show if anyone has submitted a return using your SSN. If you see a return was filed that you didn't authorize, report it immediately as tax-related identity theft using Form 14039.

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Mei Chen

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Don't forget the practical step of reconstructing your documents! I've been through this before. You can get: - W-2 copy from your employer's HR department - 1099s by contacting the issuing companies - Mortgage interest statements from your lender's online portal - Investment docs from your brokerage account While you're dealing with the complaints and reporting, you can at least be gathering what you need to file yourself or with a new preparer.

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Liam Sullivan

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This is super helpful advice. Also wanted to add that if you used the same preparer last year and have a copy of that return, it makes a great template for figuring out what documents you need to replace!

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GalacticGuru

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This is such a stressful situation, and I feel for you! I went through something similar two years ago. One thing that really helped me was checking if my state has a preparer registry or complaint system - many states track tax preparers and have faster response times than federal agencies. Also, when you do get your documents back or reconstruct them, consider scanning everything and storing copies in a secure cloud folder. That way if this ever happens again, you'll have backups. I learned this lesson the hard way! For immediate peace of mind, you might want to set up an IRS online account at irs.gov if you haven't already. You can view your tax transcripts there to see if any return has been filed under your SSN, and it's faster than waiting for mail or trying to call. The extension advice others gave is spot-on - file Form 4868 ASAP even if you're not sure you'll need it. Better safe than sorry with those deadline penalties!

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Great advice about the IRS online account! I just wanted to add that when you're setting it up, make sure you have your previous year's tax return handy - they use information from it to verify your identity during the account creation process. Also, regarding the cloud storage suggestion - if you do this, make sure to use a service with strong encryption and two-factor authentication. Tax documents contain sensitive personal information that you definitely don't want falling into the wrong hands. I use a password-protected folder within my cloud storage as an extra layer of security. One more tip: if you end up having to reconstruct everything and file yourself, keep detailed records of all the extra costs you incurred because of the preparer's abandonment (certified mail, document replacement fees, etc.). Some states allow you to recover these damages in small claims court.

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Jacob Lee

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This is absolutely infuriating and unfortunately more common than it should be. I'm so sorry you're dealing with this stress right before the deadline! First things first - file that extension (Form 4868) TODAY if you haven't already. This buys you time until October 15th, though you'll still owe any taxes by the original deadline. Here's what I'd do immediately: 1. Send a certified letter demanding your documents back within 5 business days 2. File complaints with your state's licensing board AND the IRS Office of Professional Responsibility 3. Check if a return was already filed using the IRS "Get Transcript" tool online For getting your docs back quickly, try showing up at their office during different hours than posted - sometimes these fly-by-night operations keep weird schedules. Also check if they have other locations or if the business has moved. The silver lining is that you can absolutely handle this yourself with software like TurboTax or FreeTaxUSA if needed. Your situation (W-2, 1099s, mortgage interest) is pretty straightforward for DIY filing. Document every attempt to contact them - you may be able to sue for any penalties or extra costs you incur because of their unprofessional behavior. Some states have specific protections for clients of tax preparers who abandon their duties. You've got this! The deadline stress is real, but you have options and time to make it right.

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Emma Johnson

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This is such solid, actionable advice! I especially appreciate the tip about trying different hours at their office - that's something I wouldn't have thought of but makes total sense for sketchy operations. One thing I'd add to your excellent list: if you paid by credit card instead of check, contact your credit card company immediately to dispute the charge. Many cards offer protection for services not rendered, and you might be able to get your deposit back while you're dealing with everything else. Also, when you do file that complaint with the IRS Office of Professional Responsibility, make sure to mention if they have a PTIN (Preparer Tax Identification Number). The IRS takes complaints about registered preparers very seriously and can suspend or revoke their ability to prepare returns for others. @GalaxyGazer - you're definitely not alone in this, and Jacob's right that your tax situation sounds straightforward enough for DIY if needed. Don't let this shady preparer ruin your peace of mind!

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Jay Lincoln

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I went through this exact nightmare two years ago and it was absolutely maddening! Here's what worked for me: First, definitely file Form 4868 for the extension - this is crucial and gives you breathing room. But also consider filing a police report for theft of your documents and money. Many people don't realize this is actually a criminal matter, not just a civil dispute. When I couldn't get my documents back, I had to reconstruct everything from scratch. Pro tip: your bank statements can help you identify missing 1099s or other income sources you might have forgotten about. I found two 1099-INTs I didn't even know existed by going through my deposit history. For the complaint process, don't just file with the IRS - also contact your state's Department of Consumer Affairs or Attorney General's office. They often have faster response times and more teeth when it comes to local business licensing issues. The most important thing I learned: NEVER give a tax preparer your original documents again. Always provide copies and keep the originals at home. This whole situation could have been avoided with that simple precaution. You'll get through this - it's incredibly stressful now but you have more options than you think. The tax code doesn't penalize you for someone else's unprofessional behavior, so don't let them make you feel helpless!

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Carmen Lopez

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This is incredibly helpful advice, especially the point about filing a police report! I never would have considered that this could be treated as a criminal matter rather than just a business dispute. The theft angle makes perfect sense when you think about it - they took your money and documents and then disappeared. Your tip about using bank statements to reconstruct missing income sources is brilliant too. I bet a lot of people forget about small interest payments or freelance work from earlier in the year. Going through deposits methodically would definitely help catch those. The advice about only giving copies in the future is so important. It's one of those "learn it the hard way" lessons that could save so much hassle. I'm definitely implementing this rule going forward - the peace of mind alone would be worth the extra copying costs. Thanks for sharing your experience and reassuring @GalaxyGazer that this situation, while incredibly frustrating, is definitely manageable with the right steps!

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This situation is absolutely horrible, but you're getting excellent advice here! I want to add one more angle that saved me when I was in a similar mess: contact your state's taxpayer advocate office. Every state has one, and they're specifically designed to help with situations like this where taxpayers are caught in bureaucratic nightmares. The taxpayer advocate can actually intervene with the IRS on your behalf if you're facing hardship due to the preparer's actions. They have more pull than individual complaints and can expedite getting answers about whether a return was filed under your SSN. Also, if you decide to reconstruct and file yourself, don't stress too much about getting every single deduction perfect. The IRS is generally reasonable about amended returns if you discover something later. The most important thing right now is getting SOMETHING filed to avoid failure-to-file penalties, which are much worse than failure-to-pay penalties. One last thing - screenshot or print everything from this thread! The advice here is gold and you'll want to reference it as you work through each step. Hang in there - you're going to get through this and probably end up with better tax knowledge than most people!

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Leo McDonald

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This is such excellent additional advice! I had no idea that state taxpayer advocate offices existed - that sounds like exactly the kind of resource someone in this situation would need. Having an advocate who can actually intervene with the IRS rather than just filing another complaint sounds incredibly valuable. Your point about not stressing over perfect deductions is really reassuring too. When you're already panicked about deadlines and missing documents, it's easy to get paralyzed thinking everything has to be absolutely perfect. Getting something filed to avoid the big penalties makes so much sense as the priority. I'm actually bookmarking this whole thread myself even though I'm not in this situation - there's so much practical knowledge here about dealing with tax emergencies that I never would have known about. @GalaxyGazer is getting a master class in tax crisis management! Thanks for mentioning the screenshot tip too - when you're stressed and overwhelmed, it's easy to forget to save important information like this.

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