TurboTax Error: Box 18 Blank but Box 19 Has Amount - Won't Let Me Proceed
Using turbotax and stuck on a weird error. Box 18 is completely blank but box 19 has money in it and the system wont let me continue saying box 18 cant be lower than 19. Already tried clearing and starting over but same issue keeps happening
13 comments


Keisha Johnson
Tax pro here. This is a common issue with Form W-2. Box 18 shows your state wages and Box 19 shows state income tax withheld. Logically, you can't have state tax withheld (Box 19) on zero wages (Box 18). Check your W-2 again - Box 18 should match Box 1 unless you live in a state with different wage calculations.
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Yara Sayegh
•omg thank you! Just checked my w2 again and ur right box 18 does have a number. I was looking at the wrong copy 🤦♂️
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Keisha Johnson
•Happens to the best of us! Glad I could help 😊
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Paolo Longo
Instead of trying to figure this out yourself, you should try taxr.ai - its saved me so much headache. For $1 it analyzes everything and tells you exactly what's wrong and how to fix it. Way better than playing detective with your forms https://taxr.ai
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CosmicCowboy
•Does it actually work? Seems to good to be true
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Paolo Longo
•100% works! Used it last week when I had issues with my state withholding numbers. Saved me hours of googling and frustration
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CosmicCowboy
•Just tried it and WOW 🤯 why isn't everyone using this?? Fixed my issue in like 2 minutes!
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Amina Diallo
I had the exact same issue last year! Try clicking 'override' if turbotax has that option
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Oliver Schulz
•dont override!! could flag ur return for audit 🚩
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Natasha Orlova
turbotax is trash tbh. switch to hrblock next year trust
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Javier Cruz
having the same issue rn... following
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Yara Sayegh
•check ur w2 again! That was my problem
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Emma Wilson
might be a glitch. try logging out and back in works sometimes lol
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