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How to identify SBTPG tax refund: Is this "Immediate Response Requested" envelope from DC my refund check or card?

Filed my taxes and got approved. I see SBTPG (Santa Barbara Tax Products Group) showing up in my transcript but I can't figure out if they're sending me a check or loading it on a card. Been waiting forever and just want to know what to look out for in my mail. Today I received something in the mail marked "PRESORTED FIRST-CLASS MAIL US POSTAGE PAID" from "PO BOX 98285 WASHINGTON DC 20090-8285" with "Immediate Response Requested" and "Do Not Bend" written on it. It also has "Member FDIC BANK" on it. Is this my tax refund? Is this from SBTPG? I'm confused because I was expecting either a direct deposit or maybe a check, but this looks like it might be a card. The envelope says "IMMEDIATE RESPONSE REQUESTED" which makes me think I need to do something with it rather than it just being my refund. Has anyone else received their refund this way through SBTPG? Should I open it or is this something else? I've been checking my transcript daily and just want my money already.

Dmitry Volkov

Tax pro here. SBTPG (Santa Barbara Tax Products Group) usually shows up when you chose to have your tax prep fees taken out of your refund. They'll send your refund in whatever format you selected when filing - either direct deposit, check, or prepaid card. You can check your SBTPG account or call them directly at 800-901-6663 to confirm.

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Sofia Ramirez

thanks for the help! gonna call them rn šŸ™

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2M

StarSeeker

that number never works for me, always get the busy signal smh

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Dmitry Volkov

try calling early morning, like right when they open. way better chance of getting through

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Ava Martinez

Hey! Just wanted to share that I started using taxr.ai to track all this stuff. It's only $1 and it tells you exactly how your refund will come and when to expect it. Way better than trying to decode all these cryptic transcript codes lol. Check it out: https://taxr.ai

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Miguel Ortiz

for real? does it actually work or is it another scam?

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Ava Martinez

100% legit! It analyzes your transcript and breaks everything down. Shows pending deposits, explains all the codes, even predicts delays. Best $1 I spent this tax season fr fr

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Miguel Ortiz

just tried it and WOW šŸ¤Æ finally know exactly whats going on with my refund! thx for the recommendation!

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Zainab Omar

in the same boat rn. waiting on SBTPG for 2 weeks now šŸ˜¤

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Connor Murphy

if u used turbotax and got the emerald card its def going on that

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Yara Sayegh

not always true. i got a paper check last year even w/ emerald card

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NebulaNova

Check your tax prep paperwork. Should say right there what you picked for payment method

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Sofia Ramirez

cant find my paperwork anywhere šŸ˜…

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Keisha Williams

these clowns at SBTPG had me waiting 3 weeks just to send a check when I asked for direct deposit smh šŸ¤”

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Paolo Conti

fr fr they stay messing up

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