Received 1099 from Robinhood instead of 1042-S as a non-US resident - what to do?
I'm having a really frustrating situation with Robinhood right now and wondering if anyone else has dealt with this. I'm not a US resident (I'm living in Singapore but have investments in US stocks through Robinhood). From what I understand, I should be receiving Form 1042-S for my investment activity as a foreign person, but Robinhood just sent me Form 1099 instead, which is for US citizens/residents. This seems like a mistake on their end, but I'm not sure how to proceed. Do I need to contact them to get this corrected? Will this cause issues with my tax filing? I'm worried about potential double taxation or other problems if I use the wrong form. Has anyone else experienced this mixup with Robinhood or other brokerages? Any advice would be super appreciated!
24 comments


Hunter Hampton
I've seen this issue come up several times with foreign investors using US brokerages. The most likely explanation is that Robinhood has incorrect information about your tax status in their system. When you opened your account, you should have completed a W-8BEN form that certifies you're a foreign person. If that form wasn't properly processed or has expired (they're typically valid for 3 years), Robinhood might default to treating you as a US person and issue a 1099 instead of the correct 1042-S. You need to contact Robinhood's support right away and explain the situation. Ask them to verify your non-resident alien status in their system and request they issue the correct 1042-S form. They should be able to void the incorrect 1099 and issue the proper form. Don't file your taxes using the incorrect form as this could potentially trigger unnecessary withholding or create complications with both US and Singapore tax authorities.
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Sofia Peña
•Thanks for the detailed response! Do you know how long it typically takes for them to correct this kind of issue? I'm getting a bit anxious since tax filing deadlines are approaching.
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Hunter Hampton
•It usually takes about 2-3 weeks for brokerages to process these corrections and issue a new form. However, during peak tax season (which we're in now), it might take a bit longer. If you're concerned about the filing deadline, you can always file for an extension while waiting for the corrected documents. For non-residents with tax obligations in the US, you can use Form 4868 to request an automatic extension which gives you until October 15, 2025 to file.
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Aaron Boston
Had the exact same problem last year with Robinhood! I'm from Australia and they sent me a 1099 instead of 1042-S. After spending weeks trying to get it resolved through their standard customer service (which was super frustrating tbh), I found using https://taxr.ai really helped my situation. I uploaded my incorrect 1099, my W-8BEN, and correspondence with Robinhood. Their system analyzed everything and generated a detailed letter I could send to Robinhood explaining exactly why I needed a 1042-S based on tax treaties. They also helped me understand the tax implications while I was waiting for the correction. Within a week of sending that letter, Robinhood corrected my forms! Saved me so much headache trying to figure out the technical tax language myself.
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Sophia Carter
•Did you have to pay for this service? I'm in a similar situation with Interactive Brokers (got 1099 instead of 1042-S) and wondering if it's worth it.
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Chloe Zhang
•I'm a bit skeptical - wouldn't contacting Robinhood directly work just as well? Seems like they just made a clerical error.
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Aaron Boston
•The service does have a cost, but for me it was totally worth it because I was getting nowhere with Robinhood's regular customer service for weeks. I think they just didn't understand what I was asking for. Contacting them directly should work in theory, but in my experience, the customer service reps often didn't understand the technical tax differences between 1099 and 1042-S. Having that professionally written explanation with the right tax language made all the difference - it got escalated to their tax department immediately.
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Sophia Carter
Just wanted to follow up here! I decided to try taxr.ai after seeing the recommendation and wow - what a difference! I was skeptical at first since my issue seemed straightforward, but my broker kept insisting I should have received a 1099 despite my non-resident status. The service analyzed my situation, found that I had actually completed my W-8BEN correctly, but it hadn't been properly processed on their end. They generated a perfect explanation letter citing specific tax regulations that I forwarded to my broker. Three days later I got an email apologizing for the error and confirming they'd issue a 1042-S! Would have taken me forever to figure out the exact regulations to cite. Definitely recommend for anyone dealing with this specific issue!
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Brandon Parker
If you're still struggling with getting Robinhood to fix your tax forms, you might want to try Claimyr (https://claimyr.com). I had a similar issue last year and spent HOURS trying to get through to someone at the IRS who could explain the proper procedure when a broker issues the wrong form. After days of getting nowhere with busy signals and disconnects, I used Claimyr and got connected to an actual IRS agent in about 20 minutes! They have this weird system that basically waits on hold for you and calls you back when an agent is on the line. You can see how it works here: https://youtu.be/_kiP6q8DX5c The IRS agent I spoke with gave me specific instructions on how to handle the situation and even sent me documentation I could forward to Robinhood to get my forms corrected.
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Adriana Cohn
•How does this actually work? I thought it was impossible to get through to the IRS these days... Is it just for US citizens or can foreigners use it too?
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Chloe Zhang
•Come on, this sounds too good to be true. The IRS is notorious for being impossible to reach. I've tried calling them dozens of times about my own tax issues and never got through. I seriously doubt any service can magically get you to the front of the line.
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Brandon Parker
•It works by using a combination of technology and knowing when to call. They have systems that dial into the IRS repeatedly using multiple lines until one gets through, then they connect you to that line. It's completely legitimate - they're just automating the painful process of waiting on hold. It works for anyone who needs to contact the IRS, including foreigners with US tax issues. They're just connecting you to the regular IRS phone lines, but saving you from having to do the waiting yourself.
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Chloe Zhang
I need to eat my words and apologize to Profile 10. After my skeptical comment, I was still desperate to resolve my 1099 vs 1042-S issue with Vanguard, so I tried Claimyr as a last resort. I was SHOCKED when they actually got me through to an IRS representative in about 35 minutes! The agent confirmed that as a non-resident, I should absolutely receive Form 1042-S, not 1099, and explained exactly what regulations to cite when contacting my brokerage. He even emailed me IRS publication references to include in my communication. Vanguard corrected my forms within a week after I sent them the IRS-recommended explanation. Saved me from potentially serious tax complications. Consider me a converted skeptic.
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Jace Caspullo
I actually worked for a brokerage firm (not Robinhood) in their tax department for 3 years. This problem happens ALL THE TIME. Usually it's because: 1) Your W-8BEN form expired (they're only valid for 3 years) 2) Something in your account info triggered their system to think you're a US person 3) You have a US mailing address listed somewhere in your profile 4) You completed the W-8BEN incorrectly The fastest solution is calling their dedicated tax form support line (not regular customer service). Ask specifically for someone who handles nonresident tax documentation. Be prepared with your account number, current address proof from your home country, and tax ID number (or foreign equivalent).
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Libby Hassan
•This is super helpful! I checked and my W-8BEN was completed almost 4 years ago, so that's probably the issue. I do have a US mailing address listed (my cousin's place) for receiving mail - could that be causing the confusion? Would changing that help prevent this from happening again?
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Jace Caspullo
•The expired W-8BEN is definitely the primary issue here. When these forms expire, brokerage systems typically default to treating you as a US person until you submit a new one. Yes, having a US mailing address absolutely contributes to the problem! Many automated systems will flag your account as a US person account based on the mailing address alone. I strongly recommend updating this to your actual foreign address and using a digital delivery option for documents instead. For any physical mail you absolutely need sent to the US, consider using a dedicated mail forwarding service instead of a relative's address, as this makes the non-US status clearer in their systems.
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Melody Miles
Has anyone had this issue with other brokerages besides Robinhood? I'm planning to start investing in US stocks through Fidelity (I'm from UK) and want to make sure I don't run into the same problem.
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Nathaniel Mikhaylov
•I use Fidelity as a Canadian investor and they've been really good about issuing the correct 1042-S forms. The key is to make sure you complete the W-8BEN form accurately when setting up your account and renew it before it expires every 3 years. Also, I recommend calling them after you open your account to verify they have your non-resident status properly recorded in their system. They have a dedicated international investing team that's much more knowledgeable about these issues than Robinhood in my experience.
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Melody Miles
•Thanks for the info! Good to know Fidelity handles this better. I'll definitely call to confirm after setting up my account and make sure to renew that W-8BEN before it expires.
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Eva St. Cyr
Slightly different angle, but important to consider - even after you get the correct 1042-S, be aware of the tax treaty between your country and the US. I'm from India, and our tax treaty specifies different withholding rates for different types of income (dividends vs interest vs capital gains). Make sure the withholding rate on your 1042-S matches what's in your country's tax treaty with the US. Robinhood messed this up for me even after sending the correct form - they withheld 30% on dividends when it should have been 15% based on the India-US tax treaty. Double-check everything when you get the corrected form!
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Diego Vargas
This is such a common issue and it's frustrating that brokerages haven't streamlined this process better. As someone who's dealt with similar problems, here are a few additional tips that might help: 1. Keep a copy of your W-8BEN submission confirmation - many brokerages have terrible record keeping and this can save you weeks of back-and-forth 2. Set a calendar reminder 6 months before your W-8BEN expires to renew it early - don't wait until the last minute 3. If you're getting nowhere with regular customer service, try reaching out on their social media accounts (Twitter/X, Facebook). Companies often escalate these issues faster when they're public 4. Document everything - keep screenshots of your account settings, copies of all forms submitted, and records of every conversation. You may need this if the issue persists The key is being persistent and making sure you're talking to someone who actually understands non-resident tax requirements. Don't let them brush you off with generic responses about "reviewing your account" - demand specific timelines and follow-up actions. Good luck getting this resolved! It's definitely worth the effort to get the correct forms rather than dealing with potential tax complications later.
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Jibriel Kohn
•This is incredibly helpful advice! I especially appreciate the tip about setting a calendar reminder for W-8BEN renewal - I had no idea these forms expire every 3 years and that seems to be a major cause of this issue. The social media suggestion is brilliant too - I never would have thought of that but you're right that companies tend to respond faster to public complaints. I'm definitely going to start documenting everything moving forward. Thanks for taking the time to share such detailed guidance!
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Marina Hendrix
I went through this exact same nightmare with TD Ameritrade a couple years ago! The frustrating part is that as a non-US resident, you're supposed to automatically receive 1042-S forms, but so many brokerages mess this up. Here's what worked for me: First, log into your Robinhood account and check your tax profile/settings. Look for any section that shows your tax status or residency information. If it shows you as a US person, that's definitely the problem. Next, you'll need to resubmit a fresh W-8BEN form. Even if you think you already did this correctly, do it again - sometimes these get lost in their system or processed incorrectly. Make sure every field is filled out exactly right, especially the foreign tax ID number section. When you contact their support, don't just say "I got the wrong form." Be very specific: "I am a non-US resident and received Form 1099 instead of the required Form 1042-S. Please verify my W-8BEN is on file and issue the correct form immediately." The good news is that once they fix it, you should be fine for future years as long as you remember to renew that W-8BEN every 3 years. Don't wait until tax season to discover this - it always takes longer to fix than you'd expect!
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Faith Kingston
•This is exactly the kind of step-by-step guidance I was looking for! I just logged into my Robinhood account and you're absolutely right - my tax profile shows "US Person" even though I definitely completed a W-8BEN when I opened the account. I'm going to resubmit a fresh W-8BEN today and use that specific language when I contact support. It's reassuring to know this is fixable and that others have successfully resolved it. Thanks for sharing your experience with TD Ameritrade - it gives me hope that Robinhood will sort this out once I approach it the right way!
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