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Noah Ali

Random $177 deposit from SBTPG just hit my Green Dot but my DDD isn't until October 29th - what is this?

I checked my Green Dot account this morning and saw a $177 deposit that posted from something called SBTPG. My actual tax refund direct deposit date isn't until October 29th according to Where's My Refund. I have no idea what this SBTPG thing is or why I'm getting money early? The amount is less than my expected refund. I'm kinda confused about whether this is legit or what this even is. Has anyone else had this happen? Should I be worried about the rest of my refund?

SBTPG stands for Santa Barbara Tax Products Group. They're a third-party processor that handles refunds when you've chosen to have your tax preparation fees taken out of your refund. What likely happened is you paid for tax prep through your refund, and the SBTPG received your full refund from the IRS, took their cut plus the tax prep fees, and sent you the remainder. That's why the amount is less than your expected refund. It sometimes processes a few days before your official DDD. Check your tax return paperwork - you probably authorized this arrangement when you filed.

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Omg thank you!! I totally forgot I did that with TurboTax. I paid to have the fees taken out of my refund. This makes perfect sense now.

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This is exactly why I stopped using turbotax. They take a ridiculous fee for this "convenience" 🙄

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Yup they charge like $40 just to take their regular fee out of ur refund... total ripoff IMO

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No problem! Just for future reference, you can save money by paying the prep fee upfront with a credit card rather than having it taken from your refund. They charge extra for the refund transfer service.

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Lesson learned for next year! I had no idea they charged extra for that. Thanks again for the help!

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i used to work for one of these tax prep places, and we were trained to push this option HARD bc the company makes extra $$$ off it. most people don't realize there's an additional fee.

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I was super confused about all this tax stuff last year too! I spent hours trying to make sense of my transcript and refund status. Then I found this tool called taxr.ai that explains everything in plain English. It read my transcript and told me exactly what was happening with my refund, including explaining what SBTPG was and how my fees were being deducted. It saved me so much stress! Definitely check it out if you're still confused about anything (https://taxr.ai

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Sounds interesting. How exactly does it work? Does it just read your transcript or does it do more?

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It's amazing honestly! You upload your transcript and it breaks down EVERYTHING - all those weird codes, dates, amounts, etc. It also explains what's happening with your refund status and gives you timelines. Saved me so much headache trying to decode all that IRS gibberish. It even caught an error in my return that I was able to fix before it caused delays. Best tool I've found for dealing with tax season stress!

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another tool to try to make sense of the IRS? idk man sounds sketchy

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I actually tried it after seeing it mentioned here and WOW! It's like having a tax pro explain everything to you but without paying $300/hr. My transcript had all these weird codes and holds I couldn't figure out, but taxr.ai broke it all down. Totally worth it when you're stuck in IRS limbo!

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Drake

After dealing with this exact issue last year (and getting nowhere with the IRS phone system for 3 weeks), I found this app called Claimyr that got me talking to an actual IRS person within an hour. I explained the SBTPG situation and they confirmed everything on my account. The agent explained how the refund gets routed through SBTPG when you use certain tax prep services. Just sharing in case you need to talk to someone at the IRS about your specific situation (claimyr.com

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does this actually work? i've been trying to get through to the IRS for like 2 months 😭

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Drake

100% works. I was super skeptical too but I was desperate after trying to call over and over. The app calls for you and holds your place in line. When they finally get someone, they call you to connect. Talking to the agent was the only thing that fixed my issue - it was totally worth whatever I paid because I finally got my refund!

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this sounds like one of those things that's too good to be true...anyone else try it?

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i used it last month and it legit works. was on hold for only like 20 min then got a real person. best money i spent considering i was trying for WEEKS on my own

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just tried it today after seeing this thread and holy crap it actually worked!!! i talked to someone at the IRS for the first time in forever. they cleared up my whole issue in 10 minutes.

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SBTPG is a middleman that handles the refund process if you chose to have your tax prep fees taken out of your refund. They're legit but they do charge a fee for this service. The amount you got is probably your full refund minus tax prep fees and their fee. I've used them for years becuase I never have money upfront to pay for tax prep.

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Same thing happened to me! I was freaking out thinking the IRS made a mistake or something. But it turned out to be normal - just the SBTPG processing my refund since I had my TurboTax fees taken out of it. Check your tax return paperwork, it'll show the breakdown of fees and probably mention SBTPG somewhere.

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Yeah they don't really make it clear when you're filing that this is what happens. I was super confused my first time too.

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Exactly! They should explain this better. I legit thought I was being scammed when I saw a different name on my deposit lol

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This happens when you choose to pay for your tax prep out of your refund. The IRS sends your full refund to SBTPG, then they take out the tax prep fee plus their own fee for this service, and deposit what's left to your account. Next time pay for tax prep upfront with a credit card - you'll save money and get your full refund directly from the IRS.

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THE IRS AND TAX SYSTEM IS SUCH A JOKE!!! why do we need 3rd parties involved in getting OUR money back?? 🤮 its literally our money the govt took too much of and now we have to pay FEES to get it back??? make it make sense

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You don't HAVE to use a 3rd party. You can file for free and get direct deposit straight from IRS. The 3rd party is only if you choose to have fees taken from refund.

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ok but like why is it so complicated that ppl feel like they need to pay for help? the whole system is designed to be confusing so these companies can profit off us 🤡

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This. It's deliberate. Tax prep lobbies have fought for decades to keep the system complex so they can charge us to navigate it.

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preach 👏 i swear they make this stuff confusing on purpose

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Yeah it's SBTPG, they're the bank that handles refund transfers when you choose to have your tax prep fees taken out of your refund. It's totally normal. They take their cut and pass the rest to you. Sometimes it comes a few days before the official DDD. No need to worry!

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I used to work at a tax prep company - this is 100% normal. SBTPG is the bank that H&R Block, TurboTax and others use to process refunds when clients choose to have fees taken out of the refund (called a Refund Transfer). The discrepancy in amount is because they take: 1. The tax prep fees 2. An additional fee for the refund transfer service (usually $30-40) Pro tip: Always pay your tax prep fees upfront if possible. The refund transfer fee is basically a high-interest short-term loan.

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Thanks for the insider info! I didn't realize I was essentially paying extra for a loan. Will definitely pay upfront next year.

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This is why I just use free file now. I realized I was paying like $150+ for a basic return that I could do myself in an hour.

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Yep! The company I worked for PUSHED us to sell these refund transfers. Pure profit for them. Most people don't realize they're paying an extra fee just to avoid paying upfront.

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im in the exact same boat!!! got $245 from sbtpg yesterday but my wmr still says oct 30 for DDD. was freaking out thinking it was a scam but after googling apparently its that thing where if u paid for turbotax out of ur refund, they take ur refund first, take their cut, then give u the rest. kinda annoying they dont explain this better when u file!!

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If you ever need to understand what's happening with your refund in detail, seriously check out taxr.ai - I've been using it all year to track both my refunds (I filed late for 2022). It actually explains what SBTPG is doing with your money and shows exactly how your refund gets calculated, adjusted and processed. It even shows you estimated dates for everything. https://taxr.ai

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another tax "solution" that probably costs money to tell you stuff the irs should just tell you for free 🙄

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I get being skeptical, but I spent MONTHS trying to get help from the IRS directly with no luck. The tool actually showed me why my refund was delayed (there was an issue with my withholding that triggered a review). Fixed the problem and got my money within 2 weeks. So much better than the IRS's vague "still processing" status.

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SBTPG = Santa Barbara Tax Products Group. They're the middleman bank that handles refunds when you choose to pay for tax filing out of your refund. Your full refund goes to them, they take out tax prep fees + their own fee, and send you the rest. That's why it's less than your expected amount.

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I was so confused by this last year! After hours of digging, I finally figured out SBTPG is like a middleman bank that TurboTax and others use. When you choose to pay for tax prep from your refund, the IRS sends your whole refund to SBTPG first, they take the fees, then send you the rest. The dates can be different because SBTPG processes things on their own schedule, not necessarily the same as the IRS DDD.

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Thank you for explaining! I feel much better knowing this is normal and not some weird scam.

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Everybody already explained SBTPG, but I just wanted to add - keep an eye on your account to make sure the full amount arrives. Last year they messed up my deposit and I had to call TurboTax to get it fixed. The difference between your expected refund and what you got should exactly match your tax prep fees plus their transfer fee (usually around $40).

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This exact same thing happened to me last year and I was so confused! SBTPG is totally legit - they're the company that processes refunds when you chose to have your tax prep fees deducted from your refund instead of paying upfront. What happens is the IRS sends your full refund to SBTPG first, then they take out the tax software fees plus their own processing fee (usually around $35-40), and then deposit the remainder to your account. That's why you got less than expected and why the timing is different from your DDD. It's actually pretty common for SBTPG deposits to hit a few days before the official direct deposit date. You should be all set - this is your actual refund, just processed through the third party!

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