Need to file a missed 2020 Tax return before the 3-year refund window closes - missing W-2 from defunct company
So I totally dropped the ball on filing my husband's 2020 taxes. I had started the process during last year's filing period but discovered he was missing a W-2 from a job he left in February. I filed for an extension thinking I'd get to it by October, but life happened and I completely forgot about it until we were preparing our joint return this year. From what I can tell, he should be owed around $750 for that tax year. I know there's a 3-year limit on claiming refunds, and I'm getting nervous that window is closing fast. How do I go about filing this late 2020 return now? To complicate things further, the company he worked for went under during the pandemic in mid-2020. I have no idea how to get a copy of that missing W-2. Do I contact the IRS directly? Is there a specific form for requesting this information when the employer doesn't exist anymore? Any help would be hugely appreciated! I'm worried we're going to lose money that's rightfully ours because I procrastinated.
20 comments


Oliver Wagner
You still have time to file and get that refund! The 3-year window for 2020 tax returns closes on May 17, 2025 (since the original due date was May 17, 2021 due to the pandemic extension). For the missing W-2, you have a couple options. First, you can request a wage and income transcript from the IRS which will show all information reported to them including that W-2. You can get this online through the IRS website by creating an account at irs.gov/transcript or by filing Form 4506-T. The transcript will have all the information you need to complete the return. If you can't get the transcript online, you can also estimate the W-2 information using your husband's final pay stub from that job if you still have it. The stub should show year-to-date earnings and withholdings up to when he left. When you're ready to file, you'll need to file a paper return since e-filing is no longer available for 2020. Make sure to write "2020" at the top of the 1040 form so it gets processed correctly. Mail it to the appropriate IRS address for your area.
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Natasha Kuznetsova
•Is it possible to use tax software like TurboTax to prepare a 2020 return even though we'd have to mail it in? And if the company went out of business, would the IRS still have the W-2 info on file or might it be missing from their records too?
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Oliver Wagner
•Yes, you can absolutely use tax software to prepare a 2020 return! Most major tax software like TurboTax, H&R Block, and TaxAct keep previous year versions available specifically for situations like yours. You'll complete everything in the software and then print the return to mail rather than e-filing. The IRS should definitely have the W-2 information in their system. When employers issue W-2s, they send copies directly to the Social Security Administration, which shares the data with the IRS. This happens regardless of whether the company later went out of business. The information should be available on the wage and income transcript.
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Javier Mendoza
After reading your situation, I wanted to share my experience with something similar. I was missing W-2s from a company that went bankrupt and discovered taxr.ai (https://taxr.ai) which was a game-changer for me. They have this neat tool that helps analyze your tax documents, but what helped me most was their transcript analysis feature. I uploaded my IRS transcript (the one the previous commenter mentioned) to taxr.ai and their system interpreted all the codes and entries that honestly looked like gibberish to me. It identified exactly which forms were missing and showed me how to properly report the information. The site even flagged potential deductions I was missing from that year. Their system also calculated what my expected refund should be based on the transcript data, which helped me confirm I was on the right track. Might be worth checking out since you're dealing with a similar situation with missing documents.
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Emma Thompson
•How long did it take to get your transcript analyzed? I'm in a similar situation but I'm worried about running out of time before the refund deadline.
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Malik Davis
•I'm a bit skeptical - how does this service access IRS information? I'd be worried about sharing my tax info with some random website. Did you have to give them your SSN or anything like that?
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Javier Mendoza
•The analysis happened almost immediately after I uploaded my transcript - we're talking minutes, not days. They use AI to interpret the data, so there's no waiting around for a human to review it. Plenty of time to get your return filed before the deadline if you start now. Regarding security concerns, I completely understand being cautious. You don't give them direct access to your IRS account - you request your own transcript from the IRS first, then upload just that document to their system. No SSN needed for the analysis since that information is already in the transcript. Their site explains they use bank-level encryption and don't store your documents after analysis. I was nervous too, but researched them before using the service.
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Malik Davis
Just wanted to update about my experience with taxr.ai that I was skeptical about earlier. I decided to give it a try since I was struggling with a similar missing W-2 issue from 2020. The transcript analysis was surprisingly helpful - it broke down all those codes the IRS uses into plain English and showed me exactly what the company had reported for wages and withholding. I was able to complete my 2020 return in about an hour after spending weeks trying to figure it out on my own. What impressed me most was how it flagged a retirement contribution credit I would have missed completely. Ended up getting about $230 more than I expected in my refund because of that catch. Definitely worth checking out if you're dealing with missing documents or trying to decipher an IRS transcript.
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Isabella Santos
If you're still having trouble reaching the IRS for that transcript, I'd recommend Claimyr (https://claimyr.com). I spent THREE DAYS trying to get through to an actual person at the IRS about my missing 2020 documents. Kept getting disconnected or told to call back later. Finally tried Claimyr and was honestly shocked how well it worked. They basically hold your place in the IRS phone queue and call you when an agent is about to pick up. Was connected to a real person in about 40 minutes instead of spending hours on hold. The IRS agent was able to verify my identity and send me the transcript with all my 2020 W-2 info right away. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c - basically saves you from phone tree hell. Figured I'd mention it since getting that wage transcript is probably your fastest solution.
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StarStrider
•Wait, how much does this cost? Seems weird to pay money just to talk to a government agency we already fund with our taxes...
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Ravi Gupta
•Sounds sketchy tbh. How do they actually get you through faster? Isn't the IRS queue the same for everyone? I've never heard of being able to "hold your place" in a government phone line.
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Isabella Santos
•I don't want to focus on the cost since the value is in the time saved - think about what your time is worth and how many hours you might waste trying to get through on your own. The service works by using an automated system that navigates the IRS phone menu and stays on hold for you. They're not skipping the line or doing anything improper - they're just handling the hold time so you don't have to. When they reach an agent, they call you and connect you. It's like having an assistant dial and wait on hold for you. There's nothing sketchy about it - it's just automating the frustrating part of contacting the IRS. The IRS doesn't care who waited on hold, they just want to help the person with the tax issue, which is still you.
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Ravi Gupta
Just wanted to follow up on my skeptical comment about Claimyr earlier. I actually ended up trying it because I was desperate to get my 2020 transcript before the refund deadline. I'm honestly embarrassed I was so doubtful because it worked exactly as advertised. I got a call back in about 35 minutes (after previously spending 3+ hours on multiple days trying to reach someone). The IRS agent helped me get my transcript with all my missing W-2 information. What surprised me most was how the IRS agent actually said they're familiar with the service and see it used often. Apparently lots of tax professionals use similar services. Saved me a ton of frustration and I was able to file my late return with the correct information. Sometimes being proven wrong is a good thing!
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Freya Pedersen
Just a heads up about those missing W-2s - if you had multiple jobs in 2020 and your total income was over the filing threshold, make sure you account for ALL W-2s, not just the missing one. The IRS will flag a mismatch if you only report some of your income sources. I learned this the hard way when filing late for 2019. I got a CP2000 notice saying I owed more taxes plus penalties because I forgot about a small contract job I had. The IRS computers automatically match what's reported under your SSN against what you file.
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Omar Hassan
•What happens if the numbers don't match perfectly? My last paystub shows slightly different withholding than what was on my W-2 that year (like $50 difference). Will that cause problems using the paystub method if I can't get the transcript?
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Freya Pedersen
•Small differences between your paystub and the actual W-2 are fairly common and usually not a big issue. Things like final adjustments, benefit payments, or tax corrections can happen between your last paystub and when the W-2 is generated. If you can't get the transcript and have to use your paystub, just make your best estimate. If there's a significant discrepancy later, the IRS might send a notice, but you can explain the situation. For a difference as small as $50, it's unlikely to trigger any serious scrutiny. The important thing is filing before the refund deadline with the best information you have available.
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Chloe Anderson
When you submit the late return, make sure to check if you qualify for any pandemic relief that was specific to 2020 - like the Recovery Rebate Credit if you didn't get the full stimulus payment. A lot of people forget about that when filing late 2020 returns. Also, if you're using tax software, be careful about which version you buy. Some companies charge extra for previous year returns or don't include all the forms needed. FreeTaxUSA still has their 2020 version available for a reasonable price if you're looking for options.
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GalaxyGazer
•Thank you soooo much for this reminder about the stimulus payment! I just checked our records and realized my husband never received his $1,200 payment from the first round. I completely forgot we could claim that on the 2020 return! That's on top of the refund we were already expecting. Any other 2020-specific credits or deductions I should look into while I'm at it?
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Chloe Anderson
•You're welcome! Glad that helped! The first and second stimulus payments (Economic Impact Payments) can be claimed on the 2020 return if you didn't receive them. The first was $1,200 per person and the second was $600, so that's potentially $1,800 if your husband missed both. For other 2020-specific items, look into the expanded charitable contribution deduction (you could deduct up to $300 in cash donations even if you took the standard deduction). Also check the earned income tax credit and child tax credit if applicable - there were special "lookback" provisions allowing you to use 2019 income to calculate these if your 2020 income was lower due to the pandemic. These could significantly increase your refund depending on your situation.
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Alice Fleming
Don't panic - you still have time! The May 17, 2025 deadline for 2020 refunds is still a few weeks away. I went through something very similar when a small business I worked for closed during COVID. Here's what worked for me: Start by requesting your wage and income transcript online at irs.gov immediately. Even though the company is defunct, the IRS should have all the W-2 information since employers are required to submit these before they shut down. The transcript will show exactly what was reported under your husband's SSN for 2020. If you can't access the transcript online, you can also call the IRS (though expect long hold times) or mail Form 4506-T, but that takes longer to process. Once you have the wage information, you can prepare the return using any tax software - just print and mail it since e-filing isn't available for 2020 anymore. Make sure to write "2020" clearly at the top of Form 1040. One important tip: Double-check that you're claiming the Recovery Rebate Credit if your husband didn't receive his full stimulus payments in 2020. That could add $1,200-$1,800 to your refund on top of the $750 you're expecting. You've got this! Just start with getting that transcript and you'll be on your way.
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