Need help with EIC and form 8862 rejection - what am I doing wrong?
So I was trying to help my cousin file her taxes tonight using FreeTaxUsa, and the return got rejected immediately. The only message we got was something about needing to submit form 8862? I have no idea what this form is or why it's needed. Her situation isn't complicated - single mom with two kids, works full-time at a warehouse. She qualified for the Earned Income Credit last year and was counting on getting it again this year to catch up on some bills. Now we're stuck and confused about what this rejection means and how to fix it. Has anyone dealt with this form 8862 thing before? Do we need to start over with a different tax program or what? Really need some guidance here!
19 comments


Dmitry Smirnov
The IRS Form 8862 (Information to Claim Certain Credits After Disallowance) is required when the Earned Income Credit (EIC) was claimed in a previous year but was denied or reduced for any reason other than a math or clerical error. This could have happened to your cousin without her realizing it. The form is basically the IRS's way of making sure she's eligible for the credit this time around. Even if she received the credit last year, the IRS may have audited her return after the fact and determined she wasn't eligible. When this happens, they don't always clearly communicate it - sometimes it just shows up as an adjustment on a letter she might have overlooked. To fix this, you'll need to complete Form 8862 within FreeTaxUSA. Don't start over with a different program - this requirement will follow her regardless of which software you use. The form will ask additional questions to verify her eligibility for the EIC. Once completed, you should be able to resubmit the return without issues.
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ElectricDreamer
•Wait, so does this mean she was audited last year? Would she have gotten a letter about that? She swears she never got anything from the IRS except her refund.
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Dmitry Smirnov
•Not necessarily a full audit. The IRS has automated systems that review returns and may have adjusted her EIC after processing her return last year. This is sometimes called a "correspondence audit" and she would have received a CP75 or similar notice. However, many people miss these notices or don't understand them. She should check her mail from last year or log into her IRS online account at irs.gov to view any notices that were sent. It's also possible the adjustment happened two years ago, not just last year. The form 8862 requirement stays in place until you properly file it with a subsequent return.
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Ava Johnson
I had this exact problem when filing last year - so frustrating! I used taxr.ai (https://taxr.ai) and it really helped me figure out what was going on. I uploaded my previous year's tax documents and it analyzed them to pinpoint exactly why I needed to file Form 8862. Turns out the IRS had disallowed my EIC two years earlier because my niece didn't meet the relationship test - something I never even realized happened. The tool walked me through exactly what information I needed to provide on Form 8862 to get approved this time. It also gave me a breakdown of what supporting documents I should keep on hand in case I got audited again. Made the whole process way less stressful!
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Miguel Diaz
•How does this taxr thing work? Can it actually see IRS records or something? I'm always nervous about sharing tax docs online.
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Zainab Ahmed
•Did you have to pay for it? I'm already spending money on FreeTaxUSA and don't want more expenses just to figure out why my return got rejected.
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Ava Johnson
•The service doesn't access IRS records directly - you upload your previous returns and any IRS notices you've received, and it analyzes those documents to identify issues. Their security is solid - they use the same encryption banks do, and they don't store your documents permanently. It's definitely worth the investment compared to the headache of having your EIC denied again or getting stuck in an audit. I was hesitant about the cost too, but when I calculated how much EIC money was at stake (over $5,000 in my case), it made sense to get expert help to make sure I got it right.
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Zainab Ahmed
I tried taxr.ai after seeing it mentioned here and wow - it actually solved my problem! Uploaded my last year's tax return and it immediately flagged that my EIC was reduced by the IRS last year through an adjustment I never noticed. The report showed exactly why Form 8862 was triggered and walked me through filling it out correctly in FreeTaxUSA. Just resubmitted my return with the completed Form 8862 and it was accepted within hours. Would have spent days trying to figure this out on my own. They even provided a document explaining what happened that I can keep for my records in case the IRS questions anything in the future.
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Connor Byrne
If you're still having trouble getting through to the IRS for clarification on your EIC rejection, try Claimyr (https://claimyr.com). I was stuck in the same situation last year - needed to talk to someone at the IRS about my rejected return but kept getting disconnected or waiting on hold for hours. Claimyr got me connected to an IRS agent in about 20 minutes when I had been trying for days on my own. The agent explained exactly why my EIC was rejected and what documentation I needed to include with Form 8862. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c. It saved me so much frustration and time!
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Yara Abboud
•How does this even work? IRS phone system is completely broken, so I'm skeptical anything can actually get you through faster.
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PixelPioneer
•Sounds like a scam to me. Nobody can magically get through to the IRS faster than anyone else. They're probably just charging you to wait on hold for you.
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Connor Byrne
•It's not magic - they use technology that navigates the IRS phone tree and waits on hold for you. When an actual IRS agent answers, you get a call connecting you directly. They don't just charge you to wait on hold - you only pay if you actually get connected to an agent. The reason it works is because their system can persistently redial and navigate the complex phone menus automatically, something most of us don't have time to do manually. I was skeptical too until I tried it and was talking to an IRS agent within 25 minutes after trying for days on my own with no success.
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PixelPioneer
Ok I'll admit I was wrong about Claimyr. After my skeptical comment, I was still desperate to talk to the IRS about my EIC rejection, so I gave it a shot. It actually worked! Got a call back in about 35 minutes and was connected directly to an IRS agent who pulled up my file. The agent explained that my EIC was denied two years ago because I claimed my girlfriend's child without filing the right supporting documentation. I never even realized this happened because the adjustment came months after I got my initial refund. The agent walked me through exactly what I needed to put on Form 8862 and what documents to keep for my records. Definitely worth it to finally understand what happened and how to fix it properly.
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Keisha Williams
Form 8862 is serious business. If you file it incorrectly, you could be banned from claiming EIC for 10 years! Make sure you answer everything truthfully and have documentation to back up your claim. Double check that the kids meet all the qualifying child rules - lived with her for more than half the year, have valid SSNs, meet the relationship test, etc.
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Sofia Perez
•10 YEARS?? That's terrifying. Is there any way to know for sure if we're filling it out correctly? My cousin absolutely depends on that EIC money, especially with inflation making everything so expensive for her kids.
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Keisha Williams
•The 10-year ban typically applies to cases where the IRS determines you fraudulently claimed the credit, not just honest mistakes. But it is something to take seriously. For peace of mind, after completing Form 8862 in FreeTaxUSA, I'd recommend printing it out and reviewing it carefully. Make sure your cousin has documentation to prove the children lived with her (school records, medical records, etc.). If she's unsure about anything, it might be worth consulting a tax professional who specializes in EIC issues - it's a complex credit with lots of rules. Many low-income tax clinics offer free help with these situations.
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Paolo Rizzo
Has your cousin checked her mail carefully for the past 2 years? The IRS would have sent a CP79 notice if they disallowed her EIC. Sometimes these letters look like junk mail and people throw them away. Also, did she move in the last couple years? The notice might have gone to an old address.
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Amina Sy
•This happened to me! I moved and the IRS letter went to my old place. By the time I found out I had a problem, it was tax time and I was getting rejected just like OP's cousin. Check with USPS to see if they can tell you about any forwarded IRS mail.
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Landon Morgan
I went through this exact same situation with my sister two years ago! The Form 8862 requirement caught us completely off guard too. What we learned is that the IRS has automated systems that can flag and adjust EIC claims months after you've already received your refund. Here's what I'd recommend: First, have your cousin create an online account at irs.gov and check her transcript. This will show any adjustments or notices from previous years that she might have missed. Second, when filling out Form 8862 in FreeTaxUSA, be extra careful with the qualifying child requirements - the IRS is very strict about things like the residency test (child must live with her more than half the year) and making sure the SSNs are valid for work. Don't panic about the 10-year ban someone mentioned - that's only for intentional fraud cases. As long as your cousin answers truthfully and has legitimate qualifying children, she should be fine. Keep good records though - school enrollment forms, medical records, anything that proves the kids lived with her. The IRS may audit EIC claims more closely after a Form 8862 is filed. Also, make sure she hasn't claimed these same children on previous years' returns where someone else (like their father) also claimed them. That's a common reason for EIC disallowance that people don't realize happened.
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