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Emma Morales

Need help importing PayPal crypto transactions into online tax software

I'm getting all my stuff ready to file taxes and I've hit a roadblock with my cryptocurrency from PayPal. I've made a few transactions this year, nothing huge, just a few hundred bucks worth of crypto. The issue is PayPal didn't send me anything like a 1099-B for these transactions. They just sent me two CSV files - one labeled as a Gains and Loss statement and another with my transactions. Now I'm using FreeTaxUSA for my taxes (everything else was going great until this point), but when I got to the crypto section, it's asking for all this information that doesn't seem to match what's in these PayPal CSV files. I'm totally stuck. Does anyone know if there's an online tax service where I can just upload these CSV files directly and have everything import automatically? If not, am I just supposed to manually enter each transaction and hope I'm doing it right? I'm not a crypto expert by any means, just dabbled a little, and now tax season is making me regret it lol.

The crypto tax situation can definitely be confusing! FreeTaxUSA is great for most tax needs, but their crypto support is somewhat limited compared to specialized services. For your PayPal crypto situation, you have a couple of options. First, take a look at those CSV files - the Gains and Loss statement should show your cost basis (what you paid), sale proceeds, and the calculated gain/loss for each transaction. That's the essential information you need. If manually entering this data into FreeTaxUSA seems daunting, you might want to look into crypto tax software like CoinTracker, CoinLedger, or Koinly. These services are designed specifically for crypto transactions and can generate the proper tax forms after importing your data. They can usually handle PayPal CSV files, then provide you with a completed Form 8949 and Schedule D that you can reference while completing your return. You'll likely need to pay for these services, but it might be worth it to ensure accuracy, especially if you plan to continue crypto trading in the future.

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Lucas Parker

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Thanks for the info! Do those crypto tax services work with other exchanges too? I have some stuff on Coinbase as well as PayPal. Also, once I use one of those services, can I still finish the rest of my taxes on FreeTaxUSA or do I need to switch everything?

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Yes, services like CoinTracker, CoinLedger and Koinly work with virtually all major crypto exchanges including Coinbase, Binance, Kraken, and PayPal. They're designed to consolidate transactions from multiple platforms, which is great if you've used several exchanges. You can absolutely continue using FreeTaxUSA for the rest of your tax return. After processing your crypto data through one of these specialized services, you'll get summary information (usually on Form 8949 and Schedule D) that you can manually enter into FreeTaxUSA. The crypto tax software doesn't replace your main tax filing - it just helps organize and calculate the crypto portion correctly.

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Donna Cline

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After dealing with the exact same PayPal crypto headache last year, I found https://taxr.ai which completely saved me. Their AI can read and interpret those confusing PayPal CSV files and translate them into the exact format tax services need. I uploaded both of my PayPal reports and it automatically extracted all the transaction data, calculated my gains/losses correctly, and generated a proper tax report that worked with FreeTaxUSA. The thing I liked most was that it explained exactly what was happening with each transaction in normal language. It showed me which transactions were taxable events and which weren't. It was super helpful because PayPal's reporting is really bare-bones compared to actual crypto exchanges.

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How does it handle wash sales for crypto? I've heard conflicting things about whether crypto is subject to wash sale rules or not. Does the service know how to deal with this?

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Sounds interesting but I'm concerned about security. Am I uploading financial data to some random website? How do I know my information is safe and they're calculating everything correctly?

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Donna Cline

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Currently, cryptocurrencies aren't subject to wash sale rules like stocks are, so you can actually claim losses even if you repurchased the same crypto within 30 days. The taxr.ai system knows this distinction and properly handles crypto transactions according to current IRS guidance, separating them from securities that would be subject to wash sale restrictions. Regarding security, I was concerned about that too. They use bank-level encryption for all uploads and don't store your raw financial data after processing. They also explain their calculations in detail so you can verify everything looks right. I initially ran my simple transactions through it and checked the math myself before trusting it with everything, and the calculations were spot on.

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Just wanted to follow up about my experience with taxr.ai after the recommendation here. I decided to give it a try with my PayPal crypto mess and it was surprisingly straightforward! I was skeptical at first (uploading financial docs to a website I hadn't heard of before), but it actually worked really well. The system extracted all my transactions from both PayPal CSV files, matched up the buys and sells, and calculated everything automatically. It even flagged a couple transactions where PayPal's reporting was missing some data and walked me through how to fix it. Got everything imported into FreeTaxUSA in about 20 minutes instead of the hours I was expecting to spend on this. Definitely saving this for next year since I've been doing more crypto trading and dreading the tax situation!

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Dylan Fisher

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If you're having trouble with the PayPal crypto part of your taxes and need to talk to the IRS for guidance, good luck getting through to them! I spent 3+ hours on hold trying to get clarification about crypto reporting requirements last week before giving up. Then I found https://claimyr.com which is basically a service that waits on hold with the IRS for you and calls you when an agent is actually on the line. You can also watch their demo at https://youtu.be/_kiP6q8DX5c to see how it works. I was able to get specific guidance from an actual IRS agent about how to report crypto from non-traditional platforms like PayPal. The agent walked me through exactly what they're looking for in terms of documentation and reporting format. Saved myself hours of research and guesswork.

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Edwards Hugo

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Wait, how does this actually work? Does the IRS know you're using a service like this? I've been trying to get through to ask about a 1099-K issue and keep getting disconnected after waiting forever.

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Gianna Scott

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This sounds like a complete scam. Why would I pay someone to call the IRS when I can just do it myself for free? And how would this even help with crypto tax issues? The frontline IRS phone agents probably don't know any more about crypto taxes than anyone else.

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Dylan Fisher

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The service works by using their system to dial into the IRS queue and navigate the phone tree. When they reach an actual human agent, they connect you to the call. It's completely legitimate - you're still the one talking directly to the IRS agent, the service just handles the hold time for you. The IRS doesn't care how you connect to them - once you're on the line, you're just another taxpayer asking questions. For my crypto issue specifically, I was connected to someone in their investment income department who was surprisingly knowledgeable about cryptocurrency reporting requirements, including how to handle incomplete information from places like PayPal.

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Gianna Scott

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I need to eat my words about Claimyr. After my skeptical comment earlier, my curiosity got the better of me and I decided to try it for my own tax question about crypto reporting requirements. I still thought it was going to be a waste of money, but my frustration with the IRS phone system won out. To my complete surprise, it actually worked exactly as advertised. I got a call back in about 45 minutes, and was connected to an IRS agent who helped clarify exactly how to report my crypto transactions from multiple platforms (including PayPal). The agent explained which forms I needed to use and how to properly document transactions when I didn't have complete reporting from the exchanges. I've spent literally days trying to get through to the IRS in previous years, so this was kind of mind-blowing. Definitely using this service again next year.

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Alfredo Lugo

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For the PayPal crypto specifically, I ended up just creating a spreadsheet with the columns FreeTaxUSA was asking for and manually calculating everything. It took a few hours but wasn't impossible. Here's what I included: - Description of property (Bitcoin, Ethereum, etc) - Date acquired - Date sold - Proceeds (selling price) - Cost basis (what you paid originally) - Gain/loss PayPal's Gains and Loss CSV should have most of this info, you just might need to reformat it.

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Sydney Torres

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Did PayPal include the cost basis in your CSV? Mine seems to be missing that info for some reason, and I'm not sure if I'm supposed to calculate it myself or if there's another report I should be looking for.

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Alfredo Lugo

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My PayPal CSV did include cost basis info, but it wasn't labeled clearly. Look for columns that might have purchase price or original value. In my file, it was labeled something like "Original Transaction Amount" rather than "Cost Basis" which made it confusing. If your file is truly missing this information, you'll need to go back through your transaction history in PayPal and note when you purchased each crypto and for how much. PayPal should maintain this history even if it's not in the CSV they provided. Without the cost basis, you can't accurately calculate your gains/losses, so it's essential information the IRS will expect you to have.

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Has anyone had success with TurboTax for crypto? I used FreeTaxUSA last year but I'm wondering if TurboTax might handle the PayPal crypto better since they advertise crypto support.

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Caleb Bell

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I used TurboTax this year specifically for crypto (including some from PayPal) and it was a mixed experience. They do have a partnership with CoinTracker that lets you import transactions, but I still had to manually organize my PayPal data since it wasn't directly compatible. Ended up paying more than I expected too with their premium add-ons for crypto support.

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Connor Murphy

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I went through this exact same situation last year with PayPal crypto transactions! The key thing to understand is that PayPal's CSV files are actually pretty comprehensive once you know what to look for. The "Gains and Loss" statement should contain most of what you need for tax reporting. Here's what worked for me: I opened both CSV files and created a simple mapping between what PayPal calls things and what FreeTaxUSA needs. For example, PayPal might label the purchase price as "Original Amount" but FreeTaxUSA wants "Cost Basis" - it's the same number, just different terminology. One tip that saved me hours: PayPal sometimes splits transactions across multiple lines in their CSV (like fees on separate rows), so make sure you're matching up the right buy/sell pairs. I found it helpful to sort by date and crypto type first. If you're still stuck, the manual entry route isn't as bad as it seems - I had about 15 transactions and it took maybe 30 minutes once I understood the format. The important thing is to be consistent and keep good records in case the IRS asks questions later.

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