Need Taxpayer Advocate Service Phone Number - Anyone Have Recent Experience?
I'm trying to find the most current Taxpayer Advocate Service phone number... I've been looking online but I'm seeing different numbers and I'm not sure which one is actually working these days. My amended return has been sitting for almost 4 months with no updates, and I think I might need their help. Has anyone contacted them recently? I'd rather not waste time calling outdated numbers if possible.
17 comments
Amina Toure
The main Taxpayer Advocate Service (TAS) number is 1-877-777-4778. Here's how to approach this effectively: 1. Call early in the morning, ideally right when they open at 7:00 AM local time 2. Have your tax information ready (filing status, SSN, most recent return info) 3. Be prepared to explain why your case qualifies for TAS help - financial hardship, IRS system failure, or significant delay (your 4-month amended return wait might qualify) 4. If the national line is overwhelmed, try your local TAS office - you can find that number by going to taxpayeradvocate.irs.gov and entering your zip code 5. Document the date/time of your call and who you speak with Keep in mind that TAS is currently experiencing high call volumes, so persistence may be necessary.
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Oliver Weber
Thank you for laying this out so clearly. I've been struggling with where to even begin with my own amended return issues. The step-by-step approach is exactly what I needed.
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FireflyDreams
This is super helpful! When I had issues with my amended return last year, I called that same number but made the mistake of calling mid-day. Waited on hold for over 2 hours before giving up. The next day I tried at 7:05am and got through in about 15 minutes. The morning timing really does make a huge difference.
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Natasha Kuznetsova
Do you know if there are specific criteria they use to determine if a case qualifies for TAS intervention? I've been waiting about 3 months on an amended return but I'm not sure if that's considered long enough for them to take the case.
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Javier Morales
Just curious - have you already tried calling the regular IRS amended return status line (866-464-2050)? Sometimes people jump straight to TAS when the regular channels might actually work. Though, to be fair, the regular IRS phone tree is basically the DMV of phone systems... if the DMV was also perpetually understaffed and running Windows 95.
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Emma Anderson
I had a similar amended return situation last month and couldn't get through to anyone at the IRS after trying for days. I used Claimyr.com to connect with an IRS agent - they got me through in about 30 minutes when I'd been trying for literally days on my own. The agent confirmed my amended return was in the system but needed additional processing time. Saved me from having to escalate to TAS. Here's their link if you want to try before going the TAS route: https://youtu.be/_kiP6q8DX5c
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Malik Thompson
• Is this service actually legitimate? • How do they get you through faster than calling directly? • What information do they need from you? • Is there any risk in using a third-party service? I'm always cautious about services that claim to bypass official channels.
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Isabella Ferreira
How much does it cost? Need to know now. Can't afford to waste money. Already stressed about this tax situation.
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CosmicVoyager
I was skeptical too, but I compared this to taking a day off work to visit a local IRS office. When I calculated the lost wages versus the service fee, it made financial sense. They don't access your personal tax information - they just connect you to the IRS line and bypass the hold time. Then you talk directly with the IRS agent just like you would if you'd waited on hold yourself.
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Ravi Kapoor
Something that might be helpful to know is that TAS generally won't accept cases unless you've already tried to resolve the issue through normal IRS channels, which it sounds like you possibly haven't done yet. They typically require that you've experienced a significant hardship (financial difficulties, immediate threat of adverse action) or that you've experienced a delay of more than 30 days beyond the normal processing time. For amended returns, the normal processing time is technically up to 16 weeks, so you're probably just at that threshold now. It might be worth checking your transcript first, if you haven't already, to see if there are any specific codes that could explain the delay.
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Freya Nielsen
Isn't it interesting how the IRS defines "normal processing time" as up to 16 weeks? In what other context would we consider a 4-month wait to be standard operating procedure? Would we accept this from any private business?
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Omar Mahmoud
I went through this exact situation last year and was so frustrated! The transcript showed code 570 for months with no movement. When I finally got through to someone, they told me my amended return had been selected for manual review but nobody had been assigned to it yet. The backlog is real and it's maddening when it's YOUR money sitting in limbo!
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Chloe Harris
Have you checked if your state has a separate TAS office? According to the IRS website (https://www.taxpayeradvocate.irs.gov/contact-us/), some states have multiple offices with different jurisdictions. Might be worth looking into if the main number doesn't work out.
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Diego Vargas
The TAS phone number (1-877-777-4778) is definitely still current - I called exactly 17 days ago and got through after a 43-minute wait. They told me they're currently prioritizing cases with financial hardship, so be prepared to explain if your situation meets their criteria. For amended returns, they typically want to see at least 16 weeks of processing time before they'll intervene, but if you can document that the delay is causing significant problems (bill payments, loan applications, etc.), they may take your case sooner.
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NeonNinja
Trying to get help from the IRS is like trying to bail out a sinking boat with a teaspoon. Everyone here is giving good advice about TAS, but honestly, in my experience, persistence is key. Call the main IRS number, call TAS, call your local office - eventually, you'll find someone who can help. Just be prepared for it to take longer than you think. The tax system isn't broken - it's functioning exactly as designed: slow, complicated, and frustrating for regular people.
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Anastasia Popov
I had an amended return stuck in limbo from March 15th until August 27th last year. Called TAS on September 3rd and they took my case. Had resolution by October 12th. The key was documenting everything - I had records of every call to the IRS, confirmation numbers, and names of representatives. When I finally got to TAS, that documentation made a huge difference. Don't just call and explain your problem - have dates, times, and reference numbers ready.
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Sean Murphy
FYI - there's also the National Taxpayer Advocate office that handles more systemic issues. Different from the local TAS offices that handle individual cases. Prob not what you need rn, but good to know the diff. Also, TAS has been super backed up since COVID started and they never fully recovered their staffing. Might be worth trying to reach a regular IRS agent first to check your amended return status before escalating to TAS.
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