Taxpayer Advocate Contact Info? Amended Return from April 2023 Still Pending

The Taxpayer Advocate Service (TAS) main number is 1-877-777-4778. But before you call them, know that they're extremely backed up right now - I tried working with them last summer for a similar situation. They have specific criteria for accepting cases. For amended returns, they typically require that it's been at least 16 weeks since filing AND you're experiencing a financial hardship (like facing eviction, utilities shut-off, etc). Based on my experience, prepare these things before calling: 1) Your tax ID number and personal info 2) Proof of when you filed (confirmation number/certified mail receipt) 3) Documentation of any financial hardship 4) Copies of all communications with the IRS 5) Specific details about the "30 days" promises you've received

I had success with a slightly different approach last year. Instead of going straight to TAS, I scheduled an in-person appointment at my local Taxpayer Assistance Center. I brought all my documentation showing the timeline of my amended return (filed March 2023) and the multiple "wait 30 more days" responses. The in-person representative was able to look up my file, confirm it was simply stuck in the queue, and escalate it internally. My amended return was processed within 3 weeks after that appointment. It was much faster than waiting for TAS to accept my case, which they might not have done without a documented hardship. You can schedule an appointment at your local office by calling 844-545-5640. Make sure to bring ID, your original return, and the amended return documentation.

I was in your exact situation last year - 11 months waiting on an amended return with the IRS telling me "just 30 more days" every time I called. It was like being stuck in some weird tax purgatory! 😂 After my 5th failed attempt to reach someone useful at the IRS (I think I aged 10 years listening to that hold music), I tried Claimyr (https://claimyr.com). They got me connected to an actual IRS agent in about 15 minutes instead of the usual 2+ hour wait. The agent was able to see that my return was just sitting in a queue and needed manual review. She flagged it for immediate attention and I had my refund 3 weeks later. Sometimes you just need to talk to the right person who can actually look at your file instead of reading from a script.

I've been in your shoes! My amended return from 2022 was like a ship lost at sea - no updates, no communication, just endless waiting. Calling the IRS was like trying to drain the ocean with a teaspoon - technically possible but practically useless. I finally got resolution after contacting my congressional representative. Their office has constituent services specifically for federal agency issues. I filled out a privacy release form, explained my situation, and within 3 weeks, their office had made inquiries that somehow magically unstuck my return. It's like they have a secret bat-phone to the IRS that actually works. Might be worth trying before going the TAS route, especially since you've already waited so long. The squeaky wheel gets the grease, as they say.

I understand exactly what you're going through - I waited exactly 267 days for my amended return from 2022 to process. What finally helped me understand what was happening was using taxr.ai to analyze my tax transcript. It showed me precisely where my amended return was stuck in the process and explained the codes that appeared. The transcript analysis revealed my return was in the 'Unpostable' category with code 570, which meant it needed manual review but wasn't flagged as urgent. Once I understood this, I was able to call the IRS with specific questions about that status rather than just asking for general updates. I'd recommend pulling your transcript from the IRS website and using taxr.ai to interpret it - it might give you insight into exactly why yours is delayed and what specific department is handling it.

I might have a solution that worked for me, though I'm not saying it will definitely work for everyone... After waiting about 10 months for my amended return, I requested a Tax Account Transcript from the IRS website. This showed my return was received but stuck in processing. I then called the IRS (early morning, Tuesday, which seemed to have shorter wait times) and specifically asked if there were any "unresolved issues" or "information needed" flags on my account. Turns out there was a verification form they needed but never sent me. They resent it, I returned it immediately, and my amended return was processed within 3 weeks. Sometimes the holdup is something simple that fell through the cracks, and they won't tell you unless you specifically ask.

I successfully navigated a similar situation last year by understanding the IRS's Taxpayer Bill of Rights. According to Internal Revenue Code § 7803(a)(3), taxpayers have the right to quality service, which includes clear explanations and prompt responses. After my amended return was delayed for 8 months, I submitted a formal request citing these rights through the Taxpayer Advocate Service. I specifically mentioned that under IRC § 6402, the IRS is required to process refunds in a timely manner, and that Treasury Regulation 301.6402-3 covers amended returns. Within 4 weeks of submitting this formal request (I sent it certified mail), my return was processed. I'm slightly worried this approach might not work for everyone, but knowing and citing your specific rights seemed to elevate my case beyond the standard "wait 30 more days" response.

FYI - there are diff TAS offices by region. Don't just call the main #. Find your local office here: https://www.taxpayeradvocate.irs.gov/contact-us/ Local offices often have better response times than the natl hotline. When I called my local TAS ofc in Chicago, got callback within 2 days vs waiting 2+ wks through main line. Also, pro tip: amended returns (Form 1040-X) are still being processed manually at IRS, not fully automated yet. Current avg processing time = 20+ wks, but can be much longer if any issues. Check transcript for TC 971 (notice issued) or TC 570 (additional acct action pending) codes - these indicate why it's delayed.

Based on the timeline you've shared, you should definitely qualify for TAS assistance now. Have you checked your tax transcript online to see if there are any specific transaction codes that might explain the delay? Sometimes amended returns get stuck because of identity verification issues or because they're selected for manual review. Also, when you call the IRS, are you speaking with representatives from the Amended Return department specifically? The general IRS helpline often can't provide detailed information about amended returns. Try calling 866-464-2050 which is more directly connected to amended return processing. What specific information have they provided about why your return is delayed?

Has anyone mentioned Form 911 (Request for Taxpayer Advocate Service Assistance)? I filed one on January 12, 2023 after my amended return from April 2022 was stuck for 9 months. My case was assigned to a local advocate on February 3, 2023, and my amended return was processed by March 17, 2023. The form requires you to document financial hardship though - are you experiencing any specific financial difficulties because of this delay?