Need IRS letter of indemnity for closed bank account - what to expect?
Hey everyone, I need some advice. My bank account got closed and now I need to get a letter of indemnity from the IRS. Has anyone gone through this process before? What should I expect when I call them? I'm kinda nervous about talking to the IRS and want to make sure I'm prepared.
34 comments


Tom Maxon
I found a way to solve IRS letter of indemnity request, watch this: https://www.youtube.com/watch?v=5RXS12YxgW8
0 coins
Kelsey Chin
Ugh, dealing with the IRS is always a pain. But don't worry, I've been through something similar. Here's what you need to do: 1. Gather all your bank info and documents related to the account closure 2. Have your tax ID number ready 3. Be prepared to explain why your account was closed 4. Ask specifically for a "letter of indemnity" 5. Be patient - it might take a while on hold Good luck! Let us know how it goes.
0 coins
Vincent Bimbach
•Thank you so much! This is really helpful. Do you remember how long it took to get the letter after you called?
0 coins
Kelsey Chin
•It took about 2 weeks for me, but I've heard it can vary. Just make sure to follow up if you don't hear anything after a month.
0 coins
Norah Quay
•Great advice! I'd add: take notes during the call. The IRS can be confusing and you'll want to remember everything they tell you.
0 coins
Leo McDonald
I found a way to actually get someone on the phone at the IRS! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/_kiP6q8DX5c
0 coins
Jessica Nolan
•Sounds too good to be true. Has anyone else tried this?
0 coins
Leo McDonald
•I know it sounds sketchy, but I swear it worked for me. Saved me hours of hold time.
0 coins
Angelina Farar
•$20 to avoid IRS hold music? Sign me up! 🎶💀
0 coins
Sebastián Stevens
•Is this even legal? Seems like it might be against IRS rules or something.
0 coins
Leo McDonald
•As far as I know, it's totally legit. They're just waiting on hold for you. Nothing shady about it.
0 coins
Bethany Groves
lol good luck dealing with those clowns at the IRS 🤡 I've been trying to get a simple form for months and they keep giving me the runaround
0 coins
KingKongZilla
Have you tried reaching out to your local Taxpayer Advocate Service? They can sometimes help navigate tricky situations with the IRS.
0 coins
Vincent Bimbach
•I hadn't even heard of that! Thanks for the tip, I'll look into it.
0 coins
Rebecca Johnston
Just went thru this last month. Make sure you ask for a supervisor if the first person you talk to isn't helpful. Took me 3 calls but I finally got what I needed. Stay strong! 💪
0 coins
Nathan Dell
Why did your bank close your account? Might be important info for the IRS to know.
0 coins
Vincent Bimbach
•It was actually due to inactivity. I forgot about an old savings account and they closed it after a year of no transactions.
0 coins
Nathan Dell
•Ah gotcha. That should be pretty straightforward for the IRS then. Just be honest and you should be fine.
0 coins
Maya Jackson
Pro tip: call right when they open in the morning. You'll have a better chance of getting through quickly.
0 coins
Tristan Carpenter
•This! 👆 I always call govt offices first thing. Way less wait time.
0 coins
Amaya Watson
Am I the only one who thinks its ridiculous that we have to jump through all these hoops just to get a simple letter? The system is broken smh
0 coins
Grant Vikers
•Preach! 🙌 The IRS needs a serious overhaul.
0 coins
Giovanni Martello
•Ikr? It's like they're stuck in the 1980s or something.
0 coins
Savannah Weiner
Hey OP, don't forget to double check if your state tax agency needs any info about the closed account too. Sometimes they require separate notification.
0 coins
Dallas Villalobos
Another thing to keep in mind - when you call, have your Social Security number and the bank's routing number ready. The IRS will likely ask for both to verify your identity and locate the correct account information. Also, if you have any documentation from the bank about the closure (like a letter or final statement), that can be helpful to reference during the call. The whole process is actually pretty standard for them, so don't stress too much about it!
0 coins
Ruby Blake
I went through this exact situation about 6 months ago! Here's what I learned that might help: When you call, ask specifically for Form 911 (Request for Taxpayer Advocate Service Assistance) if you run into any roadblocks. Also, the IRS has a specific department for bank account issues - ask to be transferred to the "Refund Inquiry" unit, they handle indemnity letters regularly. One more tip: if your refund was supposed to go to that closed account, mention that upfront as it helps them understand the urgency. The whole call took me about 45 minutes including hold time, but I got the letter within 10 business days. You've got this! 👍
0 coins
Kaitlyn Otto
•This is incredibly helpful! I had no idea there was a specific "Refund Inquiry" unit for this kind of thing. The Form 911 tip is golden too - I'll definitely keep that in my back pocket if I hit any snags. 45 minutes total doesn't sound too bad at all. Thanks for sharing your experience, it's making me feel way more confident about making that call! 🙏
0 coins
Camila Castillo
Just want to add one more thing that helped me when I went through this - make sure you get a reference number or case number when you call! The IRS rep should give you one after they process your request. Write it down and keep it handy because if you need to follow up or if there are any delays, having that number makes everything so much easier. Also, don't be surprised if they ask you to verify some basic info about your tax return from the year the refund was issued - they might want to confirm your filing status or AGI just to make sure everything matches up. The whole process really isn't as scary as it seems once you get started!
0 coins
Denise Gainza
Hi. My husband and I are going through a similar situation with Truist Bank. May we ask what bank did this?
0 coins
Diego Vargas
•Hey Denise! I'm actually dealing with Chase Bank - they closed my old savings account due to inactivity after about a year of no transactions. It's frustrating but apparently pretty common. Are you guys having similar issues with Truist? I'd be curious to know if their process is different. Hopefully the IRS letter process will be the same regardless of which bank we're dealing with. Good luck with your situation! 🤞
0 coins
Javier Cruz
I actually work for a tax preparation service and deal with these situations fairly often. One thing that hasn't been mentioned yet - if you're calling about a refund that was supposed to go to the closed account, the IRS will likely need to issue what they call a "manual refund check" along with the indemnity letter. This can add a few extra weeks to the process, so just be prepared for that timeline. Also, when you call, mention right away that you need an indemnity letter for a closed bank account - this helps them route you to the right department faster. The representatives are actually pretty helpful once you get to the right person. Don't let the horror stories scare you too much!
0 coins
Alina Rosenthal
•This is super valuable insight from someone who deals with this professionally! The manual refund check detail is something I definitely wouldn't have thought about - good to know it might extend the timeline. I really appreciate you mentioning to be upfront about needing the indemnity letter right away too, that routing tip could save a lot of time getting bounced around departments. It's reassuring to hear from someone in the industry that the reps are generally helpful once you get to the right place. Thanks for sharing your professional perspective! 🙏
0 coins
Keisha Johnson
Just wanted to share my recent experience since I went through this exact process last week! Called the IRS main number (1-800-829-1040) and when prompted, selected option 1 for refund inquiries, then option 3 for direct deposit issues. Got connected to someone who knew exactly what I needed when I mentioned "indemnity letter for closed bank account." The rep was actually super helpful and walked me through everything. They took down my bank info, asked about the account closure reason, and confirmed my mailing address. Got my confirmation number on the spot and they said to expect the letter in 10-15 business days. Total call time was about 35 minutes including hold. Way less intimidating than I expected! Pro tip: have your last tax return handy because they might ask you to verify some details from it.
0 coins
Gianni Serpent
•This is exactly the kind of step-by-step breakdown I was hoping to find! The specific menu options (1 then 3) are super helpful - I was worried about getting lost in the phone tree. It's so reassuring to hear that the rep was actually helpful and knew what you needed right away. 35 minutes total including hold time sounds very manageable. I'm definitely going to have my last tax return pulled up when I call. Thanks for sharing such a detailed walkthrough of your experience - this gives me so much more confidence about making that call! 🙌
0 coins