Need Help: Company changed my work location to a high-tax state in 2022 without telling me - major tax implications!
So here's my situation - I'm completely blindsided and hoping someone can help me figure out what to do next. In January 2022, I transferred to a new department at my current company. Nothing unusual there, and remote work is normal for us. My previous supervisor was in Colorado while I'm based in Tennessee. When I started the new position, my new manager is based in New York. I just discovered while working on my 2025 taxes (for tax year 2024) that payroll has been recording me as a New York employee since the transfer! They never asked me to complete any new tax forms, didn't notify me of the change, and somehow also changed my filing status from Married to Single. I've been living in Tennessee this whole time (which has no state income tax). Meanwhile, they've been withholding New York state taxes at their much higher rates for over two years now! I only discovered this because my Tennessee state tax return looked weird - basically nonexistent compared to previous years. When I dug deeper, I realized all my pay stubs show New York state tax withholding. I've already emailed our payroll department about this mess, but I'm waiting to hear back. What should I expect them to do to fix this? What should I be doing about my tax returns for the past years? Are there any legal issues I should be worried about here? I'm trying to get my head straight before I have more conversations with my employer about this.
19 comments


Luca Greco
This is actually a pretty common issue with remote workers, especially since the pandemic when companies started having employees spread across different states. Let me walk you through what normally happens in these situations. First, you were absolutely right to contact payroll. They need to correct your work location and tax status immediately going forward. For the past years, they should issue corrected W-2s (called W-2c forms) showing your correct state of residence and filing status. This will allow you to file or amend your state tax returns properly. Since Tennessee doesn't have state income tax on wages, you'll likely be due a refund from New York for any state taxes withheld. However, you'll need to file non-resident tax returns for New York to get that money back. The process varies by state, but generally you'll file as a non-resident who earned $0 income in New York. One thing to watch for - make sure they don't just correct going forward but actually fix the past years too. Some companies try to avoid the paperwork of issuing W-2c forms.
0 coins
Nia Thompson
•If they withheld NY taxes but OP wasn't actually working in NY, would they get ALL of the withheld taxes back? Or does NY try to claim some partial tax on remote workers who work for NY-based companies?
0 coins
Luca Greco
•New York generally cannot tax income earned by non-residents working outside the state. If you never physically worked in New York, you should be entitled to a full refund of New York state taxes that were withheld. Some states like New York did try to tax remote workers during the pandemic under what's called the "convenience of employer" rule, but this typically only applies if your employer is based in New York and you chose to work remotely for your own convenience rather than the employer's necessity. Even then, there have been legal challenges to this approach, especially for workers who never set foot in the taxing state.
0 coins
Mateo Rodriguez
I went through something similar and was pulling my hair out until I found this service called taxr.ai (https://taxr.ai) that analyzes your tax documents and payroll records to help resolve these kinds of state tax withholding issues. My company had me listed in California for 2 years when I was living and working in Texas! The site helped me understand exactly what forms I needed, what my rights were, and the specific language to use with my HR department. They have this document analyzer that catches these kinds of discrepancies and explains exactly what needs to be fixed. It was a huge relief having someone walk me through the process instead of trying to figure it all out myself.
0 coins
Aisha Hussain
•How accurate is it though? I've tried other tax services before that gave me completely wrong advice. Does it actually know the different rules for all 50 states?
0 coins
GalacticGladiator
•Does it help with actually filing the amended returns too or just tell you what's wrong? I'm in a similar situation but with Pennsylvania taxes being taken out when I work in Florida.
0 coins
Mateo Rodriguez
•It's surprisingly accurate - it covers all state tax rules and even the weird exceptions that exist between certain states. What impressed me was that it caught nuances about my situation that even my accountant missed regarding Texas vs California residency requirements. It doesn't file the amended returns for you, but it walks you through exactly what forms you need and even generates a letter you can send to your employer explaining what needs to be fixed and why. For my situation, it gave me step-by-step instructions for getting my W-2c and filing for my California tax refund. The document analysis saved me hours of research.
0 coins
GalacticGladiator
Just wanted to update that I actually tried taxr.ai after seeing the recommendation here. My situation was similar - Pennsylvania taxes being withheld when I work remotely from Florida. The document analysis feature caught all the discrepancies right away and gave me exactly what I needed to approach my company's payroll department. The best part was that it generated a customized letter citing the specific tax regulations that applied to my situation, which made my HR department take the issue seriously immediately. They're now issuing corrected W-2s for the past two years. Would have taken me forever to research all of this on my own!
0 coins
Ethan Brown
When my company did something similar (but with California taxes), I spent WEEKS trying to get through to the state tax department for guidance. After being on hold for hours multiple times, I finally used Claimyr (https://claimyr.com) to get through to a real person at the tax agency. There's a video showing how it works here: https://youtu.be/_kiP6q8DX5c It basically holds your place in the phone queue and calls you when a real human picks up. Saved me from the hold-time hell. The state tax representative was actually super helpful once I got through and explained exactly what forms I needed to file to get my money back. For state tax issues like this, sometimes talking to the actual state tax agency gives you the most definitive answers.
0 coins
Yuki Yamamoto
•How does that even work? Seems like it would be against the rules for the IRS or state tax departments. Do they just keep calling for you or something?
0 coins
Carmen Ruiz
•Sounds like a scam honestly. Why would I pay for something to hold my place in line when I can just put my phone on speaker and wait? Plus how would they even know when a human answers vs an automated system?
0 coins
Ethan Brown
•It's completely legitimate and works with the existing phone systems. It basically automates the process of calling, navigating the phone menus, and waiting on hold for you. When a human agent answers, it connects them to your phone. It's not against any rules - it's just handling the waiting period instead of you having to do it. The reason it's worth it is because trying to reach tax agencies often means hours on hold, getting disconnected, and having to start all over. With state tax departments especially, I was getting disconnected after 2+ hours of waiting multiple times. This way you can go about your day and only get on the phone when there's actually someone to talk to.
0 coins
Carmen Ruiz
I have to admit I was completely wrong about Claimyr. After posting my skeptical comment, I decided to try it anyway because I was desperate to reach my state tax department about a similar withholding issue. I had already wasted two entire afternoons on hold just to get disconnected. It actually worked exactly as described. I entered my number, and about 45 minutes later (while I was at the grocery store), I got a call connecting me directly to a tax representative. Didn't have to wait on hold at all. The rep helped me understand exactly how to handle my incorrect state withholding and what forms I needed to request from my employer. Completely worth it just for the time saved and stress avoided.
0 coins
Andre Lefebvre
Don't forget that you might be able to claim a state tax credit on your federal return for the taxes paid to the wrong state. Look into Form 1116 (Foreign Tax Credit) which can sometimes be used for taxes incorrectly paid to another state. Talk to a tax professional about this though - it's a bit complicated and depends on your specific situation.
0 coins
Zoe Dimitriou
•I don't think Form 1116 is for state taxes though? Isn't that just for foreign taxes paid to other countries? I thought state taxes were handled on Schedule A if you itemize?
0 coins
Andre Lefebvre
•You're absolutely right, and I apologize for the confusion. Form 1116 is specifically for foreign taxes paid to other countries, not for taxes paid to other states. For state taxes, you would typically claim them as an itemized deduction on Schedule A, but only if you itemize rather than take the standard deduction. There's also potentially a state tax credit on your resident state return for taxes paid to other states, though that wouldn't apply in Tennessee since they don't have income tax on wages.
0 coins
QuantumQuest
Anyone know if this affects social security and medicare withholding too? Or is that the same regardless of which state you're in?
0 coins
Jamal Anderson
•Social Security and Medicare taxes (FICA) are federal taxes, so they're the same in all states. This issue only affects state income tax withholding. Your federal income tax might be affected if they changed your filing status from Married to Single, though, since that changes your tax brackets.
0 coins
Keisha Thompson
This is a frustrating situation but definitely fixable! I went through something similar when my company incorrectly classified me as a California resident while I was actually living in Nevada. A few key things to prioritize: 1. **Document everything** - Save all your pay stubs showing the NY withholding, any emails with payroll, and proof of your Tennessee residency (lease, utility bills, etc.) 2. **Push for W-2c forms** - Don't let payroll just fix it going forward. You need corrected W-2c forms for 2022 and 2023 to properly file amended returns and get your money back. 3. **File non-resident returns** - You'll need to file NY non-resident returns showing $0 NY income to get refunds of the withheld taxes. Since Tennessee has no state income tax on wages, you should get back everything that was withheld. 4. **Check your federal filing status** - The fact that they also changed you from Married to Single could have affected your federal taxes too. Make sure that gets corrected on your W-2c forms. The good news is Tennessee's lack of state income tax makes this cleaner than it could be. You're not dealing with reciprocity agreements or partial credits between states. Just document everything and be persistent with payroll - they created this mess and need to fix it properly.
0 coins