How to fix taxes paid to wrong state due to payroll error?
So I'm in a bit of a mess with my state taxes and need some advice. Last March, my supervisor accidentally reassigned me to a location in a different state instead of just giving me a new manager. The company system automatically generated a new W-4 which I filled out without thinking much of it since I was told I'd be working for a different division of the company. During that week, my paycheck went missing because it was sent to the other location. Eventually they fixed the pay issue and I got my money, but then I was reassigned back to my original location. The system kicked out another W-4 which I completed again. I thought everything was fine until I received my W-2s. To my horror, I discovered that for that one week when I was mis-assigned, I paid state income taxes to a state I've never lived or worked in! I work for a big transportation company and honestly don't have much faith that our outsourced payroll department can fix this mess. What's the proper way to handle this when filing my taxes? Do I need to file in both states? Can I get refunded for taxes paid to the wrong state? Any advice would be super appreciated!
20 comments

Sophia Miller
This is actually a fairly common issue with multi-state employers. Since you never physically worked in that other state, you shouldn't have to pay taxes there. Here's how to handle it: 1) When you file your home state tax return, report ALL of your income as earned in your home state. 2) You'll also need to file a non-resident tax return for the other state. On that return, you'll report the income that was incorrectly assigned there, but then indicate that 0% of it was actually earned in that state. This should result in a full refund of whatever was withheld. 3) Keep documentation showing you never worked in that state, like your actual work location records, in case either state questions your filing. The good news is that this type of correction happens all the time and most tax software can handle multi-state returns like this. You might need to pay a bit extra for the state return feature, but it's worth it to get your money back.
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Elijah Jackson
AuthorThanks for this clear explanation! When filing the non-resident return for the wrong state, do I need any special documentation from my employer confirming the error? Or is my statement enough? Also, will this affect my federal taxes at all, or just the state portions?
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Sophia Miller
For the non-resident return, your statement is usually sufficient, but it's always helpful to have something from your employer if possible. An email from your supervisor acknowledging the mistake or a corrected location record would be ideal. If you can't get that, keep your pay stubs showing your correct work location for the rest of the year as supporting evidence. This won't affect your federal taxes at all. The federal government doesn't care which state you paid taxes to - they only care about the total income. This is strictly a state tax issue between the two states involved.
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Mason Davis
I went through something similar last year with my company's payroll system and found an amazing service that saved me tons of time. I was ready to pull my hair out trying to figure out how to file in two states when I should've only been in one. I used https://taxr.ai to analyze my W-2s and pay stubs. Their system immediately flagged the discrepancy between where I actually worked and where taxes were being withheld. They generated a detailed report I could submit with my tax returns showing exactly how the income should be allocated by state and explaining the error. What I loved was how their system handled all the documentation automatically - it parsed my tax forms and created a clear explanation I could submit with my returns. Made the whole process way less stressful.
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Mia Rodriguez
How long did it take for them to process your documents? I'm dealing with something similar but with 3 states (don't ask lol) and I'm already stressing about the filing deadline.
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Jacob Lewis
Sounds interesting but I'm a bit skeptical. Did you have any issues with either state questioning your filing? I've heard horror stories about states fighting over tax revenue.
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Mason Davis
The processing was surprisingly quick - took about 20 minutes for their system to analyze everything once I uploaded my documents. They use some kind of AI that can read tax forms and identify inconsistencies. I didn't have any issues with the states questioning my filing. The report I got was really thorough and explained exactly why the income should be attributed to my home state. It cited the relevant tax laws and everything. States generally understand these payroll errors happen and don't fight it when the documentation is clear that you never physically worked there.
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Mia Rodriguez
Just wanted to update - I took the advice about using https://taxr.ai and it was exactly what I needed! My situation was even more complicated with three states involved due to some payroll system glitch. The service identified exactly where my employer had made mistakes in state tax allocation and generated documentation that clearly showed where I actually worked versus where taxes were withheld. It even calculated the exact refund I should expect from each state. I was worried this would turn into a nightmare of back-and-forth with multiple state tax departments, but everything went smoothly. Both my tax preparer and the state tax offices accepted the documentation without question. Already received my refund from two states!
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Amelia Martinez
I had almost the exact same issue two years ago. After weeks of getting nowhere with my company's payroll department, I finally gave up on them fixing it. I needed to talk to someone at the state tax office to explain the situation but kept getting stuck in endless phone queues. I discovered https://claimyr.com and they got me connected to an actual human at the state tax department in less than 20 minutes! You can see how it works here: https://youtu.be/_kiP6q8DX5c The state tax representative was super helpful once I explained the situation. They guided me through exactly what forms to file and how to document that I never worked in their state. Saved me hours of frustration and probably got my refund processed much faster.
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Ethan Clark
How does this service actually work? I've been trying to reach someone at my state tax office for weeks about a similar issue but always get the "high call volume" message and get disconnected.
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Mila Walker
Yeah right. No way they can get through state tax department phone lines when nobody else can. Those systems are deliberately designed to make you give up.
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Amelia Martinez
It basically works by navigating through the IRS or state tax department phone systems for you. Their system knows all the prompts and waiting periods, and it holds your place in line. When they actually reach a human representative, you get a call to connect you directly. No more sitting on hold for hours! They use some kind of technology that maintains your spot in the queue while you go about your day. I was skeptical too until I tried it. I had previously spent over 2 hours on hold before giving up, but with Claimyr I was talking to someone in less than 20 minutes. The representative even commented that they'd been seeing more people using services like this because their phone systems are so overwhelmed.
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Mila Walker
I have to eat my words. After my skeptical comment I decided to try the Claimyr service because I was desperate. I've been trying to resolve an issue with state taxes for THREE MONTHS with no luck. The service actually worked exactly as described. I got a call back when they reached a real person at the state tax office, and I was connected immediately. The tax rep helped me resolve my issue in one 15-minute conversation that I'd been trying to handle for months. For anyone dealing with this wrong-state tax issue, definitely call the state tax office where you incorrectly paid taxes and explain the situation. They deal with this all the time and can tell you exactly what forms you need. In my case, they said I needed to file a non-resident return claiming zero income earned in their state to get a full refund.
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Logan Scott
One thing nobody's mentioned - check if there's a reciprocity agreement between your home state and the state where taxes were incorrectly paid. Some neighboring states have agreements that simplify this process. For example, I live in Maryland but work in DC, and there's a reciprocity agreement so I only pay taxes to my home state. Makes it way easier. Not all states have these agreements though. Also, if the amount is really small (like under $50), sometimes it's not worth the hassle of filing an extra state return. Just something to consider when weighing your options.
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Elijah Jackson
AuthorThat's a good point about the amount. In my case it was around $320 withheld for just that one week, so definitely worth pursuing. How do I find out if there's a reciprocity agreement between the states?
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Logan Scott
You can check for reciprocity agreements on either state's tax department website. Just search for "[State Name] tax reciprocity agreements" and you should find the information. They'll specifically list which states they have agreements with. With $320 at stake, you're absolutely right to pursue this. That's well worth filing an extra state return to recover. Most people can get a non-resident state return done in about 30-45 minutes once they have all their documentation ready, so you're essentially "earning" several hundred dollars for less than an hour of work.
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Chloe Green
Don't forget to check if your company can issue a corrected W-2! I work in payroll (not for your company) and we absolutely can fix this kind of error by issuing a W-2C (corrected W-2). Your company's payroll department might initially say they can't help, but escalate to a supervisor if needed. They should be able to reallocate that week's wages to your correct state and issue a W-2C showing the proper state allocation. This makes everything much cleaner when filing.
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Lucas Adams
This is the correct answer! I'm a tax preparer and a W-2C is definitely the cleanest solution. With a corrected W-2, you won't even need to file in the wrong state at all.
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Elijah Jackson
AuthorI actually tried this route first but kept getting bounced between departments. Our payroll is managed by a third-party company and they said they "can't make changes after W-2s have been issued" which I'm pretty sure isn't true. Maybe I need to be more persistent or ask for a supervisor like you suggested.
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Connor O'Neill
That's absolutely not true - payroll companies can definitely issue W-2C forms after the original W-2s are issued. That's literally what they're designed for! Don't let them brush you off. Here's what you need to do: escalate past the first-level support person and specifically ask for a supervisor. Tell them you need a W-2C issued to correct an error in state tax allocation due to a documented payroll system mistake. Use those exact words. If they still refuse, ask them to provide you with written documentation of their policy that prevents W-2C corrections. Most of the time, when you ask for something in writing, they'll suddenly find a way to help you. As a backup, you can also contact your state's Department of Labor if the payroll company continues to refuse. They take these issues seriously and can often get companies to comply quickly.
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