Multiple ID Verification Issues - Moving Between States Creating Roadblocks
Facing a frustrating verification situation with my tax return. Need assistance resolving this quickly. • Filed my return on February 2nd, 2024 • Called IRS multiple times receiving contradictory information • First call: Told they couldn't open my account until after 21 days • Second call: Told I need to verify identity but since I relocated to another state, they cannot send verification letter • Third call: Answered numerous security questions only to be told I still need in-person verification • Attempted in-person verification but missing one child's Social Security card • Now waiting for replacement Social Security card to arrive Key question: Is there any alternative verification method available? Or must I wait for the replacement card? This delay is causing significant financial strain as I had earmarked these funds for essential expenses two weeks ago.
12 comments
Monique Byrd
I've dealt with this exact situation before. Here's what you need to know: 1. The IRS has multiple verification pathways, but they get activated based on specific triggers in your return. 2. When you've moved between states, the system often flags your return for additional verification because address mismatches are a common fraud indicator. 3. For in-person verification (known as ID Verify), you absolutely need specific documents - there's unfortunately no workaround for the Social Security card requirement for dependents you're claiming. 4. The alternative would have been online verification through ID.me, but since you've already been directed to in-person verification, that pathway is likely closed. 5. Once you complete verification, processing typically takes 9-14 business days for your refund to be released. 6. The frustrating part is that different IRS representatives often have different visibility into your account status, which explains the inconsistent information.
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Jackie Martinez
This is incredibly helpful information! I'm curious though - is there any way to expedite the Social Security card replacement? I've heard some SSA offices can provide temporary verification documents for situations like this.
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16d
Lia Quinn
Thank you for this. Very clear. I had no idea about the address mismatch flag. Makes sense now. Will they send another verification letter once the first one expires?
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15d
Haley Stokes
I appreciate your detailed explanation. I had a similar issue on April 2nd, 2024 and ended up waiting exactly 12 business days after verification before my refund was issued. The timeline you provided is spot on based on my experience.
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Alejandro Castro
I understand your frustration with this situation. Since you've already started the in-person verification process, your best path forward is to complete it with the required documents. However, you might consider calling the Taxpayer Advocate Service at 877-777-4778. They can sometimes intervene in cases where taxpayers are experiencing significant hardship due to processing delays. Be prepared to explain your financial hardship clearly and specifically. They won't be able to bypass the verification requirement, but they might be able to expedite processing once verification is complete.
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Asher Levin
I'm concerned about the financial impact this is having on you. These delays can really hurt when you're counting on that money. Have you tried calling the IRS directly again? I spent 3 hours on hold last month trying to resolve a similar issue before giving up. Then I found this service called Claimyr (https://youtu.be/_kiP6q8DX5c) that got me through to an actual IRS agent in about 15 minutes. They have technology that navigates the IRS phone tree and waits on hold for you, then calls you when an agent is available. It costs a bit, but considering how much you need this refund, it might be worth it to get clearer answers about alternative verification options.
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Serene Snow
I'm always wary of services that charge for something you can do yourself for free. Have you personally used this service? I've heard mixed things about these IRS call services.
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15d
Issac Nightingale
How much does this Claimyr service actually cost compared to other options? And does it really get you to someone who can actually help with verification issues? My experience with the IRS is that even when you reach someone, they often can't access the specific department you need.
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Romeo Barrett
I used Claimyr last month when I was in a similar situation and honestly it was worth every penny. I had spent DAYS trying to get through on my own with no luck. The service got me connected in about 25 minutes, and I finally got straight answers. Still had to verify in person, but at least I knew exactly what I needed to bring and didn't waste another trip.
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Marina Hendrix
I experienced a similar verification issue last tax season after moving from Nevada to Oregon. My timeline was exactly: - Filed on January 31st - Received verification request on February 17th - Completed in-person verification on February 28th - Refund approved on March 15th - Deposit received on March 18th Total of 47 days from filing to refund. The Social Security card replacement typically takes 10-14 days to arrive if you request it online. The most efficient approach is to wait for the card and then immediately schedule your appointment through the IRS website rather than walking in. The appointment system typically has 3-7 day wait times but is much faster than waiting standby at an office.
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Justin Trejo
While you're waiting for that SS card (ah, the joys of government paperwork!), I'd recommend checking your tax transcript online if you haven't already. I use taxr.ai to interpret my transcript codes - it helped me understand exactly what was happening with my return when I was stuck in verification purgatory last year. The transcript will show you if there are any other issues besides the verification hold that might need addressing. It'll also show you the exact codes related to the verification request so you can confirm that's the only holdup. Better to know now if there's anything else lurking in there that might cause delays even after you verify!
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Alana Willis
It seems, perhaps, that there might be a possible workaround worth exploring. In some cases, the IRS Taxpayer Assistance Centers can potentially accept alternative documentation for children in lieu of the actual Social Security card. This might include a birth certificate along with medical records showing your child's SSN, or possibly school records with the SSN listed. I was, quite frankly, surprised to learn this when I faced a somewhat similar situation. You would likely need to call ahead to the specific TAC office where you plan to verify and ask if they can accommodate this exception given your circumstances. The flexibility varies significantly by location and individual IRS employee discretion.
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