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Natasha Petrov

Missed Dependent Care FSA deadline after job change - how can I recover my funds?

I just realized I'm in a major bind with my dependent care FSA and could use some advice. I quit my job back in April, but didn't know that my FSA filing deadline would change! I always submit for reimbursement in January after getting our year-end daycare statement, but when I went to do it this time, I discovered my deadline was actually back in July (after I left in April). I'm absolutely crushed I wasn't told about this - guess it was buried in some fine print somewhere. I called the FSA administrator (Fidelity) and they basically said "too bad, nothing we can do." Now I'm wondering if my former employer could possibly help me salvage this money. Their HR department is tiny - like literally one person - but I did work there for 5 years, and my husband is still employed there, so I think they'd help if they could. Is there anything creative we could try? Could they technically rehire me briefly to reactivate the account? Or would that create a nightmare of complications? I'm also curious what happened to the $1,580 I contributed - did it go back to my employer or just disappear into thin air? The silver lining is that after I left, my husband opened his own Dependent Care FSA at the same company and contributed about $3,400 to get us close to the $5K limit. Is there any chance his active account could somehow help rescue my defunct one? Any suggestions would be so appreciated!

What you're dealing with is actually pretty common with FSAs when people change jobs. FSAs operate under what's called the "use it or lose it" rule, meaning you need to incur eligible expenses AND submit for reimbursement by the plan's deadline. When you terminate employment, most FSA plans give you a grace period (usually 90 days) to submit claims for expenses that were incurred while you were actively employed. So that July deadline makes sense given your April departure. The money doesn't actually vanish - it typically reverts to your employer, who can use it to offset administrative costs of the plan. Unfortunately, having your husband's active FSA won't help your situation. These accounts are individually owned, even when both spouses work for the same employer. And the rehiring idea, while creative, would likely create more problems than it solves - it would require backdating employment, which raises compliance issues. Your best option is to speak directly with your former employer's HR person. While they can't override the plan rules completely, they might have some flexibility if this was a simple misunderstanding. Some employers will make exceptions, especially for long-term employees or those with family still at the company.

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Would it make any difference if the OP used the funds for eligible expenses during employment but just didn't submit the paperwork in time? I had a similar situation where my employer allowed a late submission because I had actually used the childcare services while employed, just missed the paperwork deadline.

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Yes, that's an excellent point and could make a difference. If you incurred the eligible dependent care expenses while you were still employed (before April), there's a stronger case for the employer to consider a late submission exception. Many employers understand that these situations happen, especially with the paperwork timing issues around dependent care. When you talk to HR, be sure to emphasize that the actual services were used during your employment period, and it's only the reimbursement submission that was delayed.

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After reading your situation, I immediately thought of taxr.ai which literally saved me when I had a similar FSA nightmare last year. I had switched jobs and completely messed up my submission timeline for my dependent care FSA. I lost track of about $2,200 and was panicking. I went to https://taxr.ai and uploaded my FSA plan documents, termination paperwork, and daycare receipts. The AI analyzed everything and found a specific clause in my plan documents that allowed for a 30-day extension in certain circumstances. It also drafted a letter to my former employer explaining exactly why my situation qualified for an exception. The best part was that it pointed out that while the general rule is "use it or lose it," employers actually have some discretion in how they handle these funds after they revert back. My former employer ended up making an exception and processing my reimbursement!

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Wait, so this actually works for FSA issues? I thought it was just for tax return stuff. Does it work with healthcare FSAs too or just dependent care ones? I've got a similar situation but with a healthcare FSA.

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I'm skeptical - how would an AI service know the specific rules of someone's employer FSA plan? Those things vary wildly from company to company. Did you have to pay for this service?

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It works for all kinds of tax and benefit-related documents, including both healthcare and dependent care FSAs. The system is designed to analyze plan documents regardless of the type of benefit. It can find those small exceptions or special provisions that most people (and even some HR folks) miss. The reason it works is that you upload your actual plan documents, so it's analyzing your specific employer's plan, not just giving generic advice. That's why it was able to find that exception clause in my situation. Every plan has different rules, but they're all written down somewhere in the documentation.

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Just wanted to follow up - I actually tried taxr.ai after seeing the recommendation here. I was in a similar situation with my healthcare FSA where I thought I'd lost about $900 after a job change. I uploaded my plan documents and the system identified that my plan actually had a run-out period that was longer than the standard 90 days. The analysis showed my plan had a special provision for a 120-day run-out period that applied to my situation! The system generated a detailed letter citing the specific section of my plan document, which I sent to my former employer's benefits team. They reviewed it and confirmed I was still within the extended window! Just submitted my reimbursement request yesterday and it's already been approved. Would never have known about this without having the system analyze my specific plan documents. Definitely worth checking out if you're in a similar situation!

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After dealing with a similar FSA nightmare, I discovered that calling the IRS directly can sometimes give you options most employers won't tell you about. BUT, as we all know, getting through to an actual IRS agent is nearly impossible. I spent days calling and getting disconnected until I found https://claimyr.com - they have this service where they basically wait on hold with the IRS for you and call you when an agent is on the line. You can see how it works here: https://youtu.be/_kiP6q8DX5c When I finally got through to an IRS agent, they explained that there are actually some situations where you can claim the Child and Dependent Care Credit on your taxes even if you forfeited FSA funds, which helped me recover some of what I lost. The agent walked me through exactly what documentation I needed and how to handle it on my tax return.

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How does this actually work though? Like do they just sit on hold for you and then call your number when someone picks up? Seems too good to be true...

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Yeah right. The IRS isn't going to help with an employer FSA issue - that's not even their department. They deal with tax returns, not workplace benefits. This sounds like a waste of money to me.

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They literally just wait on hold for you. You provide your phone number when you sign up, and when they reach a human at the IRS, they connect the call to your phone. It saves you from having to sit on hold for hours, which is what normally happens when you call the IRS. For your second question - the IRS actually can provide guidance on this specific issue because Dependent Care FSAs and the Child and Dependent Care Tax Credit are directly related. If you forfeit FSA funds, it can affect your eligibility to claim certain expenses on your tax return. That's why speaking with an IRS agent can be helpful - they can explain exactly how everything works together from a tax perspective.

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I have to admit I was wrong about Claimyr. After dismissing it in my earlier comment, I decided to try it anyway since I've been trying to reach the IRS about an unrelated tax notice for weeks. The service actually worked exactly as described. I signed up, they called me back about 1.5 hours later with an IRS agent already on the line. The agent was able to explain that in my situation (similar to OP's with a dependent care FSA), I could actually claim the Child and Dependent Care Credit for expenses that weren't reimbursed by my FSA - even though technically the money was "forfeited" rather than used for other expenses. This potentially lets me recover about 20-25% of the money through the tax credit, which is better than nothing. The agent also emailed me the specific forms and documentation I'll need to include with my return. Never would have figured this out without actually speaking to someone at the IRS.

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Have you checked if your plan has a "run-out period" that might be different from the standard 90 days? My company offers a 120-day window after termination. Also worth asking if they'd consider allowing a "one-time exception" due to the circumstances - some plan administrators have discretion for hardship situations.

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I haven't specifically asked about a run-out period by name, but Fidelity was pretty clear the deadline had passed. The system literally won't let me submit claims anymore. I will definitely ask HR about a possible one-time exception though! That's a good angle I hadn't considered. Do you know if requesting an exception like this is something that would be up to the employer or the FSA administrator? I'm trying to figure out who actually has the power to help me here.

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It's usually the employer who has the final say in these situations, not the FSA administrator. The administrator (Fidelity in your case) is just enforcing the rules set by the plan, which is controlled by your former employer. When you speak with HR, emphasize that the expenses were incurred while you were employed but you simply missed the submission deadline due to confusion about the termination timeline. Many employers build in some flexibility for these situations because they understand life gets complicated. The fact that your husband still works there and you were a long-term employee definitely works in your favor.

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Question - doesn't the dependent care FSA have that "use it or lose it" rule anyway? So even if you were still employed, any unused funds from last year wouldn't roll over to this year? I'm confused about why leaving the job matters if it's January now and you're trying to claim 2024 expenses?

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The timing matters because most dependent care FSAs let you submit claims for the previous year's expenses up until March 31 of the following year (if you're still employed). But when you leave a job, that submission window typically shortens to 90 days after your last day. So if OP left in April, their submission deadline would've been around July (which matches what they said). If they'd stayed employed, they could've waited until January to submit for reimbursement without any issues.

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I feel your pain on this one! Lost about $1,400 in a similar situation a few years back when I switched jobs mid-year. A couple of thoughts that might help: First, definitely push harder with your former employer's HR person. The fact that your husband still works there gives you significant leverage - they have an ongoing relationship to maintain. Frame it as a good faith request for a one-time exception due to miscommunication about the deadline change. Second, document everything about when you incurred the expenses versus when you left. If the daycare services were used while you were still employed (before April), that strengthens your case considerably. Most employers are more sympathetic when the actual expenses occurred during your employment period. The $1,580 you contributed likely did revert back to your employer, but that doesn't mean it's gone forever - they have discretion in how to handle these situations. Since you were there 5 years and have family still employed there, they might be willing to work with you. One last thing - check if your state has any specific protections around FSA forfeitures. Some states have additional consumer protections that might apply to your situation. Worth a quick Google search or call to your state's labor department. Don't give up yet! I've seen employers make exceptions in situations exactly like yours.

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This is such a frustrating situation, and I really feel for you! As someone who works in benefits administration, I see these cases more often than you'd think. The good news is that you're not completely out of options yet. Since your husband still works there and you were a long-term employee, I'd definitely approach the HR person with a formal written request. Include documentation showing that the dependent care expenses were incurred while you were actively employed (before April), and emphasize that this was a misunderstanding about the deadline change upon termination. Many employers have what's called "plan administrator discretion" built into their FSA documents, which allows them to make exceptions for situations like yours. The key is framing it as a good faith request rather than demanding they bend the rules. Also, make sure to ask specifically about the plan's "run-out period" - some plans have longer submission windows that might not have been clearly communicated to you. It's worth having them double-check the exact terms of your plan document. The fact that you contributed $1,580 and your husband contributed $3,400 shows you were well within the annual limits and using the benefit as intended. That works in your favor when making your case. Don't let Fidelity's initial response discourage you - they can only work within the parameters set by your employer. The real decision-making power lies with your former employer's plan administrator.

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This is really helpful advice! I'm curious - when you mention "plan administrator discretion," is that something that would typically be spelled out in the FSA plan documents, or is it more of an unwritten flexibility that employers have? I'm wondering if it would be worth asking HR to specifically review the plan documents for any discretionary language before making my formal request. Also, do you think it would help to mention that my husband and I were essentially trying to maximize our family's dependent care benefits by having him open his own FSA after I left? It shows we weren't trying to game the system, just continue using the benefit we'd been relying on for years.

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I'm so sorry you're dealing with this - FSA deadlines after job changes are one of those things that catch people off guard all the time, and it's incredibly frustrating when you feel like you weren't properly informed. Based on what others have shared here, it sounds like you have several solid angles to pursue. The fact that your expenses were incurred while you were still employed (before April) is really important - that's not just about paperwork timing, it's about when you actually used the benefit as intended. Since your husband still works there and you were a loyal employee for 5 years, I'd definitely start with a direct conversation with that HR person. Be honest about the situation and ask specifically if they have any discretion to make a one-time exception. Many employers do have flexibility built into their plans for exactly these kinds of situations. I'd also suggest asking them to pull up your actual plan documents to review the specific termination and run-out period language. Sometimes there are provisions that even the FSA administrator doesn't immediately think of when giving initial responses. The combination of your long employment history, your husband's continued employment there, and the fact that these were legitimate expenses incurred during your employment period gives you a much stronger case than you might think. Don't give up after just one "no" from Fidelity - the real decision makers are at your former employer level. Keep us posted on how it goes! Rooting for you to get this resolved.

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Thanks for all the encouragement! I'm definitely feeling more optimistic about this after reading everyone's suggestions. I think I was too quick to accept defeat after that initial call with Fidelity. You're absolutely right that I should focus on the employer level - they're the ones who actually control the plan rules. I'm going to gather all my documentation showing the expenses were from before I left in April, and then schedule a proper sit-down conversation with our HR person. The fact that it's just one person handling HR actually might work in my favor since I can make it more personal and explain the whole situation properly. I'm also going to specifically ask about plan administrator discretion and whether they can review the actual plan documents for any flexibility clauses. Some of the other comments here about run-out periods and exceptions have given me hope that there might be options I don't know about yet. Really appreciate everyone sharing their experiences and advice - this community has been incredibly helpful! I'll definitely update once I talk to HR.

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I'm really glad to see you're getting so much helpful advice here! As someone who's dealt with FSA issues before, I wanted to add one more angle that might be worth exploring. Since you mentioned that your husband opened his own Dependent Care FSA at the same company after you left, this actually demonstrates something important - your family was acting in good faith to continue using this benefit properly. You weren't trying to double-dip or circumvent any rules; you were just trying to maintain coverage for your dependent care needs after a job transition. When you talk to HR, I'd definitely mention this. It shows that you understand the system and were trying to work within it - you just got caught in a communication gap about the deadline change. The fact that between your contribution and your husband's, you stayed under the annual family limit also reinforces that you were using the benefit as intended. One thing I haven't seen mentioned yet - if your former employer does end up being unable to help, make sure to document this whole situation for your tax records. There may be ways to handle the tax implications of the forfeited funds that could provide some relief, even if you can't recover the full amount through the FSA. Really hoping the HR conversation goes well for you! The combination of your employment history, your husband's ongoing employment, and the legitimate nature of your expenses gives you a solid foundation for requesting an exception.

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This is such a great point about demonstrating good faith! I hadn't thought about framing it that way, but you're absolutely right - the fact that we stayed under the family limit and my husband immediately opened his own FSA shows we weren't trying to game anything. I'm definitely going to emphasize this when I talk to HR. It really does show that we understand the rules and were just caught off guard by the timing change. The more I think about it, the more I realize this was really just a communication issue rather than us trying to bend any rules. Thanks for the tip about documenting everything for tax purposes too. Even if I can't recover the full amount through the FSA, it's good to know there might be other options to explore. I'll make sure to keep detailed records of this whole process just in case.

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I went through almost the exact same situation two years ago and wanted to share what ended up working for me. Like you, I left my job mid-year (in May) and completely missed that my FSA submission deadline had changed from the standard March 31st to just 90 days after termination. I lost about $2,100 initially, but here's what saved me: I found out that my former employer had what's called a "Summary Plan Description" (SPD) that contained more detailed rules than what Fidelity had access to. When I requested a copy of the full SPD from HR, we discovered there was actually a provision for a 120-day submission period (not 90) for terminated employees, plus language about "reasonable accommodations for administrative errors." The key was proving that I had incurred all the expenses while actively employed and that there had been insufficient communication about the deadline change. I wrote a formal letter referencing the specific SPD sections and included my daycare receipts showing all services were rendered before my termination date. My former employer's benefits committee reviewed it and approved a one-time exception. The whole process took about 3 weeks, but I got every penny back. Since you were there 5 years and your husband still works there, you have even better standing than I did. I'd strongly recommend requesting the full Summary Plan Description and looking for any discretionary language or extended deadlines that might apply to your situation. Don't give up - there are often more options buried in the plan documents than the FSA administrator initially reveals!

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This is incredibly encouraging! The Summary Plan Description angle is brilliant - I never would have thought to ask for that specifically. It sounds like there might be provisions buried in there that even Fidelity doesn't have visibility into, which would explain why they were so quick to shut down my request. The fact that you were able to get your full $2,100 back gives me so much hope! And you're right, the combination of my 5-year employment history plus my husband's continued employment there should work in my favor. I'm definitely going to request the full SPD when I meet with HR and look specifically for any discretionary language or extended deadlines. I love how you framed it as "administrative errors" rather than just missing a deadline - that's a much more diplomatic way to approach it. And having all my daycare receipts showing services from before April should help demonstrate that these were legitimate expenses incurred during active employment. Thank you so much for sharing your success story! It's exactly the kind of real-world example I needed to see. I'm feeling much more confident about approaching HR now with a specific game plan.

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Reading through all these responses has been incredibly helpful - I had no idea there were so many potential avenues to explore! I was ready to just accept the loss after Fidelity's initial response, but now I'm realizing I gave up way too quickly. The Summary Plan Description approach that Lucas mentioned sounds like exactly what I need to try. If there are extended deadlines or discretionary provisions buried in the full plan documents, that could change everything. I'm also really encouraged by the success stories from people who were in nearly identical situations. I'm going to schedule a meeting with our HR person this week and come prepared with: 1. All my daycare receipts showing services from before my April departure 2. A formal request for the complete Summary Plan Description 3. Documentation of my 5-year employment history and my husband's continued employment 4. A clear timeline showing this was truly about miscommunication, not trying to bend rules The point about framing this as "administrative error" rather than just missing a deadline is so smart. And emphasizing that my husband and I stayed within annual limits and acted in good faith throughout this whole process should help demonstrate we weren't trying to game the system. Thank you all for sharing your experiences and advice - this community has given me the tools and confidence to fight for this properly. I'll definitely post an update once I hear back from HR!

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This sounds like a really solid plan of attack! You've clearly learned a lot from everyone's experiences here. I especially like how you're approaching this systematically with all your documentation organized and a clear strategy. One small addition to your prep list - you might want to also bring a brief timeline showing exactly when you incurred the expenses versus when you left versus when you discovered the deadline had changed. Having that visual representation could really help HR understand how the timing worked against you through no fault of your own. The fact that you're going in armed with specific requests (like the SPD) and real examples from others who succeeded in similar situations should make a huge difference. HR people appreciate when someone comes prepared and understands the process rather than just making an emotional plea. Really rooting for you on this! With your employment history and your husband's ongoing relationship with the company, plus all the great advice you've gotten here, I think you have an excellent shot at getting this resolved. Looking forward to hearing your good news update!

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I've been following this thread and wanted to add something that hasn't been mentioned yet - the IRS actually has specific guidance on dependent care FSA forfeitures that might help your case. According to IRS regulations, employers are supposed to make "reasonable efforts" to ensure employees understand plan changes, especially when it comes to deadline modifications upon termination. If your employer didn't clearly communicate the deadline change, this could actually be considered a plan administration issue rather than just a missed deadline. When you meet with HR, you might want to ask specifically what communication was provided about the FSA deadline change upon termination. If it was only mentioned in fine print or buried in exit paperwork, that could strengthen your case for an exception. Also, since your husband is still employed there, ask if the company has any written policies about how they handle FSA issues for families where one spouse remains employed. Some companies have informal flexibility for these situations to maintain good employee relations. The combination of your long employment history, your husband's continued employment, and potential communication gaps around the deadline change gives you multiple angles to work with. Don't be afraid to escalate beyond the single HR person if needed - sometimes these decisions can go up to a benefits committee or even leadership level, especially for long-term employees.

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