ItsDeductible donation value estimates seem suspiciously high - are they IRS approved?
So ItsDeductible is back after almost getting axed! Apparently enough users complained that Intuit changed their mind about getting rid of it. I've been clearing out my late grandmother's house (she was definitely a collector of EVERYTHING) and have been donating mountains of stuff to local charities for the past 2 years. It's easily over $27,000 worth of items so far, and I'm not even halfway done. The thing that's making me nervous is that when I enter items into ItsDeductible, the values seem really inflated compared to what I see at thrift stores. According to the app, women's shirts are worth like $21, shoes around $28, dresses at $19, hardback books $6.50, etc. But whenever I go to Goodwill or Salvation Army, I never see prices anywhere near that high! Since I'm using this software to establish donation values for my tax deductions, am I protected if the IRS questions these amounts? If they decide these values are too high, who gets in trouble - me or Intuit? I'm not personally claiming a shirt is worth $40, but I'm using their system that says it's worth that much. My AGI is definitely high enough to make itemizing worthwhile, and yes, I do work with a CPA, but I wanted some other opinions on this. Anyone else worried about these seemingly inflated values?
28 comments


PaulineW
You're right to be cautious about those values. ItsDeductible is using fair market value estimates based on national averages, but those can definitely run higher than what you might see at your local thrift store. The important thing to understand is that the IRS holds YOU responsible for the values you claim on your tax return, not the software. ItsDeductible is just a tool - you're free to adjust those values down if they seem unreasonable for your area or for the specific quality of items you're donating. When valuing donations, the IRS expects you to use "fair market value" which means what a willing buyer would pay a willing seller when neither is under pressure. Quality and condition matter a lot - a barely worn designer shirt is worth more than a well-used generic one. I'd recommend taking photos of your donations, getting detailed receipts, and adjusting the ItsDeductible values when they seem excessive. For large donations (over $5,000 total), you'll need a qualified appraisal anyway.
0 coins
Annabel Kimball
•What if I've already been using the default values for the past year? Should I be worried about an audit? My donations were around $8200 last year according to ItsDeductible.
0 coins
PaulineW
•For past donations where you've already claimed the ItsDeductible values, there's no need to panic. Many taxpayers use these estimates without issues. Since your total was $8200, you're under the $5,000 threshold that requires formal appraisals for a single donation category. Going forward, I'd recommend being more selective with the condition ratings in ItsDeductible (good vs. excellent makes a big difference) and adjusting values down when they seem unreasonable. Keep all donation receipts and take photos of significant donations to substantiate your claims if ever questioned.
0 coins
Chris Elmeda
I went through something similar when cleaning out my parent's estate. I started using ItsDeductible but was seriously questioning some of the values. I found this service called https://taxr.ai that really helped me sort through all the donation documentation. It analyzed my donation receipts and compared the values I was claiming against IRS accepted ranges. What I liked is that it flagged items where ItsDeductible seemed to be overvaluing stuff and suggested more realistic values that would still be defensible to the IRS. It also helped organize everything by donation date and charity, which made tax filing way easier.
0 coins
Jean Claude
•Does taxr.ai work with items that don't have specific receipts? Most of my donation places just give a generic receipt saying "3 bags of clothing" without itemizing.
0 coins
Charity Cohan
•I'm skeptical about these kinds of services. How does it actually know what the IRS will accept? Do they have some inside connection or are they just guessing like everyone else?
0 coins
Chris Elmeda
•It actually works really well with generic receipts. You can upload the receipt and then itemize things yourself, and it helps assign appropriate values based on condition and item type. It's much more nuanced than ItsDeductible's one-size-fits-all approach. As for how it knows what the IRS will accept, they use data from tax court cases and IRS publications to establish reasonable value ranges. It's not guesswork - they use historical precedent for what values have been successfully defended during audits. They don't have "inside connections" but they do have tax attorneys who stay current on IRS guidelines.
0 coins
Charity Cohan
After reading about it here, I decided to try taxr.ai for my donation situation. I was using ItsDeductible for a big estate cleanout (over $15,000 in donations) and was worried about the values too. The difference was pretty eye-opening. Their analysis showed that about 30% of my items were overvalued by ItsDeductible, while others were actually undervalued! They provided specific reference points for different item conditions that made way more sense than the default values. What really helped was their documentation system. Now I have proper substantiation for everything rather than just relying on the ItsDeductible estimates. I sleep much better knowing my deductions are defensible if questioned.
0 coins
Josef Tearle
Has anyone here tried calling the IRS directly to ask about donation values? I've been trying for WEEKS but can never get through to a human. Always stuck on hold for hours then disconnected. Trying to figure out if I should trust these apps or if there's some official IRS guidance. After wasting days trying to reach someone, I found https://claimyr.com which got me through to an IRS agent in less than 20 minutes. You can see how it works here: https://youtu.be/_kiP6q8DX5c The agent I spoke with confirmed that they do scrutinize charitable donations, especially when they see large increases from year to year. She said using third-party valuation tools like ItsDeductible isn't prohibited, but the taxpayer is still responsible for ensuring values are reasonable.
0 coins
Shelby Bauman
•How does that service work? Seems sketchy that they can somehow get through when nobody else can...
0 coins
Quinn Herbert
•Yeah right. No way this works. I've tried everything to get through to the IRS and nothing works. They're basically unreachable these days.
0 coins
Josef Tearle
•It's actually surprisingly simple how it works. They use an automated system that continuously calls the IRS and navigates the phone tree until it gets to a hold queue with a reasonable wait time, then it calls you and connects you. Nothing sketchy about it - they're just using technology to solve the "constantly busy" problem. It definitely works! I was skeptical too until I tried it. I went from spending hours getting nowhere to speaking with an actual IRS agent in about 15 minutes. The agent was super helpful and explained exactly what documentation I should keep for my donation deductions beyond just the values.
0 coins
Quinn Herbert
I hate to admit when I'm wrong, but I have to eat my words about Claimyr. After posting that skeptical comment, I was still desperate to talk to someone at the IRS about my donation values, so I gave it a shot. It actually worked! Got connected to an IRS representative in about 12 minutes. They confirmed that while ItsDeductible values aren't automatically "safe harbor" amounts, they're generally acceptable if they reasonably reflect the condition of your items. The key is good documentation - detailed descriptions, photos if possible, and receipts from the charity. The agent also said they typically only question donation values if they seem wildly inflated or if there's a huge spike in one year without explanation. Since I explained mine was from cleaning out a relative's home, they said that would be a reasonable explanation for a temporary increase.
0 coins
Salim Nasir
Just wanted to add something as someone who volunteers at a thrift store - the values in ItsDeductible often reflect what NEW or NEARLY NEW items would sell for at a thrift store. If your items are worn, stained, outdated, etc., you should definitely adjust down. Also FYI - goodwill and salvation army pricing varies HUGELY by location. In wealthy areas, they often price things much higher than in lower-income neighborhoods. So if you're comparing to your local store prices, that might not reflect national averages.
0 coins
Maxwell St. Laurent
•That's really helpful context! The items I'm donating from my grandmother's house are actually in pretty good condition (many things were barely used or still had tags), but I think I've been comparing to the thrift stores in my fairly rural area where prices are lower. Would you recommend documenting the condition of items with photos?
0 coins
Salim Nasir
•Yes, absolutely take photos, especially for anything valuable! I also recommend creating a spreadsheet with descriptions that note the condition ("new with tags," "excellent - barely worn," "good - some wear"). For higher-value items, taking photos next to a ruler or other size reference can be helpful too. The more documentation you have, the better position you'll be in if questions ever come up. And remember to get a receipt from the charity each time you donate. Even if it just says "3 bags of clothing," that receipt paired with your detailed inventory is solid documentation.
0 coins
Hazel Garcia
I'm surprised nobody's mentioned this, but you can actually just PRINT OUT the ItsDeductible donation values and keep them with your tax records! that report shows exactly what methodology they used to determine values. I've been doing this for years after an accountant friend suggested it.
0 coins
Laila Fury
•This is good advice! I'd add that you should also make notes about why you accepted or adjusted any values on that printout. If you adjusted some values down because they seemed too high, note that too. Shows you were being thoughtful rather than just accepting whatever gave you the biggest deduction.
0 coins
Zara Rashid
Great thread - this is exactly the kind of discussion that helps taxpayers navigate these tricky situations! As someone who's dealt with large donation deductions myself, I'd add that the IRS Publication 561 "Determining the Value of Donated Property" is really helpful reading. It gives specific guidance on valuation methods and what documentation they expect. One thing I learned the hard way is that bundling similar items can actually help with both organization and defensibility. Instead of itemizing every single shirt at $21 each, you might group them as "10 women's shirts, good condition, average value $15 each" - this shows you're being reasonable rather than just accepting default values. Also worth noting that some CPAs will actually review your donation valuations as part of tax prep if you ask. Mine caught several items where I was being too conservative with values, and others where ItsDeductible was definitely overreaching. It's usually worth the small extra fee for the peace of mind, especially when you're dealing with $27k+ in donations like the OP.
0 coins
Zoe Christodoulou
•This is really helpful advice about Publication 561 and bundling similar items! I hadn't thought about grouping things that way, but it makes a lot of sense - shows you're being thoughtful about the process rather than just plugging numbers into software. Quick question about having a CPA review donation values - do most tax preparers actually do this, or do you have to specifically ask? I've been doing my own taxes but with these large donation amounts I'm wondering if it's time to get professional help. How much extra does something like that typically cost? Also appreciate the point about being too conservative - I've probably been undervaluing some things because I was worried about the opposite problem!
0 coins
Miguel Silva
•Most CPAs don't automatically review donation values unless you ask, but many will do it if you request it during tax prep. The fee varies - some charge a flat $50-100 for donation review, others just include it in their hourly rate if it doesn't take too long. Given that you're dealing with potentially large amounts, it's definitely worth getting professional help. A good CPA will also know the current audit triggers and can advise on timing strategies - like whether to spread large donations across multiple tax years to avoid red flags. And yes, being too conservative is almost as problematic as being too aggressive! The IRS expects you to claim fair market value, not artificially low "garage sale" prices. If you donated a barely-worn designer item, it should be valued accordingly. The key is just having good documentation to support whatever values you claim.
0 coins
Louisa Ramirez
This is such a timely discussion for me! I'm dealing with a similar situation after inheriting my aunt's estate. She was a teacher for 40 years and kept EVERYTHING - books, clothes, household items, you name it. I've been using ItsDeductible too and had the same concerns about inflated values. What I ended up doing was taking a hybrid approach: I use ItsDeductible as a starting point, but then I cross-reference with actual thrift store prices in my area and adjust accordingly. For example, if ItsDeductible says a paperback book is worth $3 but my local Goodwill sells them for $1, I go with $1.50 as a compromise. The key thing I learned from my CPA is that "fair market value" doesn't mean retail price - it means what someone would actually pay for a used item in that condition. So while a new shirt might retail for $50, the same shirt donated in "good" condition might only be worth $8-12, not the $21 that ItsDeductible suggests. I've also started taking photos of each donation load and keeping a simple spreadsheet with dates, quantities, and my adjusted values. It's a bit more work upfront, but it gives me confidence that I can defend my deductions if needed.
0 coins
Giovanni Colombo
•Your hybrid approach sounds really smart! I like the idea of using ItsDeductible as a baseline but then adjusting based on local market reality. The compromise pricing method you described ($1.50 for books when ItsDeductible says $3 but local stores charge $1) seems like a reasonable middle ground that would be hard to argue with. I'm curious about your documentation process - when you take photos of donation loads, do you photograph everything individually or just get shots of the bags/boxes before dropping them off? And how detailed do you get in your spreadsheet descriptions? I'm trying to find the right balance between thorough documentation and not spending my entire life cataloging donations! Also really appreciate the point about fair market value vs retail price. That distinction seems crucial for staying on the right side of IRS expectations.
0 coins
Amara Eze
•For photos, I usually take a few overview shots of the bags/boxes laid out, then close-ups of any higher-value items (like if there's a designer piece or something that looks expensive). For regular clothes, I just make sure the overall condition is visible in the overview shots. It's not perfect documentation but it's manageable and still provides good evidence of what was donated. For the spreadsheet, I keep it pretty simple: date, charity name, general categories ("women's clothing," "books," "household items"), rough quantities, and my adjusted total value for each category. I don't itemize every single sock, but I do note specifics for anything over $25 or so. The whole process probably adds 15-20 minutes per donation trip, which feels reasonable given that I'm claiming thousands in deductions. And honestly, having that documentation makes me way less anxious about the whole thing. I know I can show exactly what I donated and how I arrived at my values if anyone ever asks.
0 coins
Aria Khan
This has been such a helpful discussion! I'm dealing with a similar situation - my father passed away last year and left behind a house full of collectibles, books, and vintage items. I've been paralyzed by the whole donation valuation process because I was afraid of either claiming too much or leaving money on the table. Reading through everyone's experiences, I think the key takeaway is that there's no "magic bullet" - you need to use good judgment, document everything well, and be prepared to defend your values with reasonable evidence. The hybrid approach that Louisa mentioned makes a lot of sense - use ItsDeductible as a starting point but adjust based on local market conditions and actual item quality. One question I haven't seen addressed: for items that might have collectible value (like vintage books or antiques), should I get them appraised before donating, or is it okay to use the standard donation value guides? Some of these items might be worth more than typical thrift store pricing, but I'm not sure how to handle that without spending a fortune on appraisals. Also want to echo what others said about documentation - I've started taking photos and keeping detailed records, and it definitely helps with peace of mind. Better to spend a little extra time now than worry about an audit later!
0 coins
Dominique Adams
•For potentially valuable collectibles and antiques, you're in a tricky spot! The general rule is that if a single item or group of similar items might be worth over $5,000, you need a qualified appraisal. But for individual pieces that might be worth $50-500, you're kind of in a gray area. What I'd suggest is doing some quick research first - check eBay sold listings, collector websites, or antique price guides to get a ballpark idea of value. If something looks like it could be genuinely valuable (say, over $100), consider getting a verbal estimate from a local antique dealer or auctioneer. They often won't charge for a quick look, especially if you explain you're trying to determine donation values. For vintage books, there are online tools like ViaLibri or AbeBooks that show what similar editions have sold for. Just remember that condition is everything with collectibles - a book that's worth $200 in fine condition might only be worth $20 if it's worn or damaged. The important thing is to document your research process. If you looked up comparable sales and adjusted your values based on condition, keep notes about that. Shows you made a good faith effort to determine fair market value rather than just guessing.
0 coins
Oliver Fischer
This whole discussion really highlights how complex donation valuation can be! I've been dealing with a similar situation after my mother downsized to assisted living - we've donated probably $12,000 worth of items over the past 18 months. One thing that's helped me sleep better at night is keeping a "valuation journal" where I note my reasoning for each major donation batch. For example, "Adjusted ItsDeductible values down 25% for women's clothing because items showed normal wear and local thrift prices are lower than national averages" or "Used book values adjusted to $2 each based on Half Price Books pricing in my area." The other thing I learned from my tax preparer is that the IRS is generally more concerned about people who suddenly claim huge donation spikes without explanation, or who claim values that are obviously inflated (like $100 for a used t-shirt). If your values are in a reasonable range and you can explain your methodology, you're probably fine. I also want to second what others said about getting professional help when dealing with large amounts. My CPA charges $75 to review donation documentation, and it's been worth every penny for the peace of mind. She's caught both overvaluations and undervaluations in my records, and helped me understand what level of documentation the IRS actually expects.
0 coins
Zara Shah
•Your "valuation journal" idea is brilliant! I wish I had thought of that from the beginning. Documenting the reasoning behind value adjustments seems like exactly the kind of thing that would help during an audit - it shows you weren't just randomly picking numbers or trying to maximize deductions. The point about sudden spikes being a red flag is really important too. I imagine the IRS algorithms probably flag returns where someone goes from claiming $500 in donations one year to $15,000 the next. Having a clear explanation (estate cleanout, downsizing, etc.) documented ahead of time makes total sense. I'm definitely going to look into getting professional review for my donations. $75 seems very reasonable for that kind of peace of mind, especially when you're dealing with thousands of dollars in deductions. Better to pay a small fee upfront than potentially face penalties later. Thanks for sharing your experience - this whole thread has been incredibly helpful for those of us navigating these large donation situations!
0 coins