Is it true TurboTax won't let you file if your state income is higher than federal income?
So I'm totally stuck right now and getting super frustrated with TurboTax. I moved from California to Texas in the middle of last year for a new job. My California income for the first half of the year was pretty high because I got a massive bonus right before I left. Then when I started my new job in Texas (no state income tax), my base salary was a bit lower. When I was finishing up my taxes in TurboTax yesterday, I kept getting this weird error saying it couldn't file because my state income in California was higher than what I reported for federal. But that's literally what happened - I made more in California than I did the rest of the year! Has anyone else run into this? Is this really a limitation in the software? Do I need to switch to a different tax program? Tax deadline is getting close and I'm freaking out a little.
18 comments


Giovanni Rossi
This is actually a known issue with TurboTax that happens more often than you'd think, especially with people who move between states or have unusual income situations. TurboTax has validation checks that sometimes flag when state income exceeds federal income because it's unusual and often indicates a potential error. However, in your situation, it's completely legitimate - if you had a large bonus in California before moving to Texas, it's entirely possible for your California state income to be higher than your total federal income for the year. You have a few options: First, double-check your entries to make sure there isn't an actual error. Sometimes people accidentally enter the same income twice on state returns or miss reporting something on federal. Second, try contacting TurboTax support directly - they can override this validation in legitimate cases. Third, you might consider using a different tax software like H&R Block or FreeTaxUSA that might handle this scenario better.
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Fatima Al-Maktoum
•Thanks for this info. I'm curious though - wouldn't all your income in California also count toward federal? How is it mathematically possible to have higher state income than federal unless there's some weird deduction happening?
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Giovanni Rossi
•That's a great question. Typically, all income that's taxable at the state level should also be taxable federally - you're right about that. But there are several legitimate scenarios where state income can appear higher than federal. The most common reason is different definitions of taxable income between federal and state. For example, some municipal bond interest is tax-exempt federally but taxable in certain states. Similarly, some states tax Social Security benefits that might be partially or fully exempt federally. Also, some states don't allow certain federal deductions or have different rules for depreciation and business expenses.
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Dylan Mitchell
I went through this exact nightmare last year and wasted hours trying to figure it out. I finally found a solution using taxr.ai (https://taxr.ai). I uploaded my W-2s and other tax documents, and their AI identified the specific entries causing the conflict between my state and federal returns. In my case, I had some retirement income that was being calculated differently between my state and federal returns. Their system pinpointed exactly where the discrepancy was happening in my TurboTax entries. Once I fixed those specific fields, TurboTax stopped giving me the error. Might be worth checking out if you're stuck in the same situation.
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Sofia Gutierrez
•Does taxr.ai work directly with TurboTax or do you have to manually implement their suggestions? I'm having a similar issue but with H&R Block software.
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Dmitry Petrov
•I'm kinda skeptical about these AI tax services. How do you know it's giving correct advice? Does it actually understand all the state-specific tax rules? There are 50 different state tax systems!
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Dylan Mitchell
•It doesn't integrate directly with TurboTax - you upload your documents to taxr.ai, it analyzes them and gives you specific instructions on what needs to be fixed in your TurboTax entries. You make those changes manually, but it tells you exactly what fields to adjust. For state-specific rules, that's actually where it really shines. It's trained on tax codes for all states and can identify when there's a legitimate reason for differences between state and federal calculations versus when there's an actual error in your entries.
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Dmitry Petrov
Just wanted to update - I was super skeptical about taxr.ai (as you could see in my comment above), but I was desperate after spending 3 days trying to fix this exact issue in TurboTax. I reluctantly gave it a shot and uploaded my documents to https://taxr.ai and wow... it actually found my problem immediately. Turns out I had accidentally entered my California state disability insurance withholding in the wrong field, which was causing my state income to calculate higher than federal. Once I fixed that specific entry in TurboTax, everything went through perfectly. I'm seriously impressed and relieved. Got my refund processed last week too. Sometimes it's worth trying these new tools when you're stuck!
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StarSurfer
If you're still having issues after trying everything else, I'd recommend using Claimyr (https://claimyr.com) to get connected with an actual IRS agent who can help clarify if there's a legitimate reason for your returns to look this way. I was banging my head against the wall with a similar TurboTax issue last year, and after waiting on hold for HOURS with the IRS, I found this service that got me connected to an agent in under 15 minutes. Check out how it works here: https://youtu.be/_kiP6q8DX5c The IRS agent was actually super helpful and explained that in my case (similar to yours with income in multiple states), there was nothing wrong with having higher state income than federal in certain situations. The agent gave me specific instructions on how to file correctly despite TurboTax's warnings, which saved me a ton of stress.
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CosmicCaptain
•Wait, how does this Claimyr thing actually work? Is it just paying to skip the hold time with the IRS? I didn't know that was even possible.
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Ava Martinez
•Sounds like BS honestly. Everyone knows you can't get through to the IRS these days. Are you saying this service somehow magically gets priority access to IRS agents? Doubt it.
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StarSurfer
•It's not about skipping the line - they use a system that continuously redials and navigates the IRS phone tree for you. Once they get a live agent, they call you and connect you directly. You don't have to sit there hitting redial or waiting on hold for hours. I was skeptical too, but it's completely legitimate. They don't have "special access" to the IRS - they're just automating the painful part of the process. The IRS doesn't even know you're using a service; to them, it's just a normal call that finally got through after waiting in the queue.
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Ava Martinez
I need to eat my words from my skeptical comment above. After TurboTax kept rejecting my returns and I couldn't fix it myself, I tried Claimyr out of desperation. Within 20 minutes I was talking to an actual IRS representative who explained that this was a common issue with tax software and I wasn't doing anything wrong. The agent walked me through exactly how to document the situation and explained that once reviewed, my return would be processed normally despite the validation warning from TurboTax. Having that official confirmation directly from the IRS gave me the confidence to proceed. My return has been accepted and my refund is scheduled to arrive next week. That 20-minute call saved me days of stress and uncertainty.
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Miguel Castro
Have you tried using the override function in TurboTax? I had a similar issue last year, and there's a way to tell the software to ignore certain validation warnings if you're confident your information is correct. Look for an option like "I'm sure my information is correct, continue anyway" or something similar on the error screen. Sometimes it's hidden behind a "more options" button. This worked for me when I had a situation where my state withholding was calculated differently than federal.
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Zainab Abdulrahman
•Where exactly is this override option? I'm staring at the error screen right now and don't see anything like that. Is it only in certain versions of TurboTax?
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Miguel Castro
•It's not always obvious - look for small text links near the bottom of the error message that say something like "I want to continue anyway" or "Override this warning." Sometimes you have to click on "Why am I seeing this?" first, and then the override option appears. If you're using the downloadable version, it might be under "Tools" → "Options" → "Error checking" where you can adjust the sensitivity level. For the online version, sometimes you need to click on a "More options" or "What should I do?" link that expands additional choices.
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Connor Byrne
Before you go crazy with workarounds, double check if you accidentally duplicated some income on your state return that's not on your federal. I made this exact mistake - entered my W-2 income twice on my California return but only once on federal. Drove me nuts for days until I spotted it!
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Yara Elias
•This!! I had the same issue. Check if you accidentally entered a 1099 or W-2 twice in the state section. TurboTax's interface makes this so easy to do by accident.
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