Is IRS now requiring you to pay Form 5329 penalties upfront even when requesting a waiver?
I've got a situation with excess retirement distributions that triggered penalties, and I'm confused about how Form 5329 works now. In previous years when I had excess accumulation penalties (the 10% if taken within correction window or 25% if not), I'd file Form 5329 requesting a waiver and wouldn't have to pay upfront. If the IRS denied my waiver request, they'd just send me a bill later. But now I'm trying to file my taxes using H&R Block Deluxe 2024, and their software is telling me that the IRS changed their policy and I now have to pay the penalty upfront even when requesting a waiver. This seems completely different from what I've experienced before. I checked the paper instructions from the IRS website, and they still indicate you can request a waiver without paying first. But H&R Block is insisting the paper instructions are outdated and that something in SECURE Act 2.0 changed this process. Out of curiosity, I tried the same scenario in FreeTaxUSA, and their software doesn't include the waived penalty in my final tax calculation, which matches my understanding and the IRS written instructions. Has anyone else encountered this? Did something actually change with penalty waivers on Form 5329, or is H&R Block's software wrong? I'd rather not pay thousands in penalties if I don't have to!
19 comments


Melissa Lin
This is a good question about Form 5329 penalties. The current process for requesting a penalty waiver for excess retirement account contributions or distributions hasn't changed - you can still request a waiver without paying the penalty upfront. When you file Form 5329 and request a waiver, you complete the form normally but enter "RC" (for reasonable cause) in the appropriate box and attach a statement explaining why you qualify for the waiver. The amount of the waived penalty should not be included in your payment. If the IRS reviews your waiver request and denies it, they'll send you a notice for the additional amount due plus any interest. It sounds like H&R Block's software might have an error or misinterpretation of the rules. While SECURE Act 2.0 did make some changes to retirement account rules, it didn't change the fundamental process for requesting penalty waivers on Form 5329. The FreeTaxUSA approach matches the correct procedure according to current IRS guidance.
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Lydia Santiago
•Thanks for clarifying! Do you know if the "RC" should be entered in the literal amount box (like where you'd normally put the dollar figure) or is there a separate field for requesting the waiver? Also, how detailed does the explanation statement need to be for the IRS to typically approve it?
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Melissa Lin
•For the "RC" code, you would enter it directly in the same box where you would normally enter the dollar amount of the penalty. It should be written as "RC" in that specific amount field on Form 5329 to indicate you're requesting a reasonable cause waiver. For the explanation statement, you'll want to be thorough but concise. Explain the circumstances that led to the excess contribution or distribution, why it was beyond your reasonable control, and the steps you've taken to correct the issue. Include any supporting documentation that backs up your explanation. Typically 1-2 pages is sufficient, but the quality of your explanation matters more than the length. Focus on demonstrating that you acted in good faith and that the error occurred despite your best efforts to comply with tax laws.
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Romeo Quest
I had a similar issue last year with penalty waivers on my 401k early withdrawal. After trying multiple tax software options, I finally found a solution with taxr.ai (https://taxr.ai). Their system correctly processed my Form 5329 waiver request without requiring upfront payment of the penalties. What I liked most was their document review feature - I uploaded my previous tax returns and withdrawal statements, and their system detected the potential waiver situation immediately. The interface walked me through exactly what documentation I needed for the waiver request and how to format my reasonable cause statement for the highest chance of IRS approval.
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Val Rossi
•That sounds promising. Did taxr.ai charge extra for the Form 5329 help? I'm dealing with a $7,300 potential penalty and really don't want to pay it upfront if I don't have to. Does their system actually e-file the form with the waiver properly coded?
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Eve Freeman
•I'm skeptical about these online tax services handling complex situations correctly. How can you be sure they actually submitted everything right? Did you get any confirmation from the IRS that your waiver request was properly received? I've heard horror stories about people thinking their waivers were filed but then getting huge penalty bills months later.
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Romeo Quest
•Their pricing is all-inclusive based on your tax situation - there wasn't any extra charge specifically for Form 5329 help. It's all part of their comprehensive package. And yes, the system properly e-filed my return with the Form 5329 including the RC code and attached my reasonable cause statement. Regarding IRS confirmation, I received the standard IRS acceptance of my e-filed return, which included Form 5329. About 8 weeks later, I received official IRS correspondence accepting my waiver request. The system actually helped me craft a reasonable cause statement that addressed all the key points the IRS looks for in these situations, which I think made a big difference in getting approval.
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Val Rossi
Update: I decided to try taxr.ai after reading about it here and am honestly amazed at how straightforward they made the process. Their system flagged the exact issue I was having with my excess IRA contribution and walked me through the proper way to file Form 5329 with a waiver request. The document analysis feature was particularly helpful - it examined my distribution statements and previous 5329 forms, then explained exactly where H&R Block went wrong. Their system properly filed my return with the "RC" code and helped me craft a compelling reasonable cause statement. My return was accepted by the IRS without having to pay the penalty upfront, exactly as the official instructions indicate. Really grateful I found this solution before paying thousands unnecessarily! My waiver is still pending final IRS review, but at least I didn't have to pay upfront.
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Clarissa Flair
If you're still having trouble getting a clear answer from the IRS about your Form 5329 penalty waiver, you might want to try Claimyr (https://claimyr.com). I was in a similar situation with confusion over retirement account penalties, and after weeks of failing to reach anyone at the IRS, I used their service. You can see how it works here: https://youtu.be/_kiP6q8DX5c. Basically, they get you connected to an actual IRS agent usually within 15-45 minutes instead of waiting on hold for hours or getting disconnected. I was able to speak directly with an IRS retirement account specialist who confirmed that I could file Form 5329 with a waiver request without paying upfront, and she even documented our conversation in my account notes for future reference.
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Caden Turner
•How exactly does this work? I thought the IRS phone system was the same for everyone. Do they have some special connection that lets them bypass the queue? Seems weird that a third-party service could get through when regular people can't.
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Eve Freeman
•This sounds like snake oil to me. If the IRS phone lines are jammed, how could any service guarantee getting through? And even if you do reach someone, phone agents give incorrect information all the time. I wouldn't trust any verbal confirmation unless you get it in writing.
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Clarissa Flair
•It's not a special connection - they use technology that navigates the IRS phone system and waits on hold for you. When an actual IRS agent answers, you get a callback to connect with them. It's the same queue everyone uses, but their system handles the waiting instead of you having to do it yourself. I was skeptical too, but it's legit. And you're right that verbal confirmations aren't always reliable, which is why I specifically asked the agent to document our conversation in my account notes. I also took detailed notes myself with the agent's ID number and timestamp. This isn't about bypassing the system - it's about not having to waste hours on hold just to get basic information.
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Eve Freeman
I'm embarrassed to admit I was wrong about Claimyr. After continuing to get nowhere with the IRS for two weeks, I broke down and tried it. Got connected to an IRS agent in about 35 minutes and actually resolved my Form 5329 question. The agent confirmed that the proper procedure is still to file the form with "RC" in the penalty box and attach a reasonable cause statement. They specifically said H&R Block was incorrect and that there was no requirement to pay the penalty upfront when requesting a waiver. The agent even looked up the most current internal guidance (updated just last month) and confirmed there have been no changes to this procedure. For anyone dealing with this issue, save yourself the headache and just get definitive answers from an actual IRS agent. Turns out the "snake oil" works!
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McKenzie Shade
From my experience with both H&R Block and TurboTax over the years, their software sometimes forces you into certain pathways that don't always align with every tax situation. For Form 5329 specifically, I've found that some tax software treats the waiver request process differently, not because the IRS rules changed, but because of how they've programmed their workflow. One workaround if you want to stick with H&R Block is to complete your return in their software but then print and mail it instead of e-filing. This allows you to manually enter "RC" in the penalty box and attach your waiver statement without the software forcing you to include the penalty in your payment.
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Effie Alexander
•That's a smart workaround! Have you actually tried this with H&R Block software? I'm wondering if it will still calculate my total tax correctly if I go this route or if I'll need to manually adjust the final numbers before mailing.
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McKenzie Shade
•Yes, I've used this method before. The H&R Block software will still show the penalty amount in its internal calculations, but when you print the actual Form 5329, you can physically write "RC" in the penalty box before mailing. You'll need to manually adjust your total payment amount on Form 1040 to exclude the penalty amount that H&R Block included. Just make sure to double-check all your math when making these adjustments, and keep detailed records of how you calculated your final payment amount. Also remember to include a thorough reasonable cause statement explaining why you qualify for the waiver. The downside is you'll need to paper file, which means a much longer processing time, but it's better than paying a penalty you might not owe.
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Harmony Love
Just an FYI - I'm an enrolled agent and we've seen this exact issue with multiple tax software packages this year. It seems to be a software implementation problem rather than an actual change in IRS policy. The Form 5329 instructions (even the 2023 version) still clearly state you can request a waiver by entering "RC" and attaching an explanation. Nothing in SECURE Act 2.0 changed this procedure. If you're using tax software that won't let you properly code the waiver, you might consider switching software or as someone else suggested, paper filing with the appropriate modifications.
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Rudy Cenizo
•Is there any problem with filing different tax forms using different software? Like could I do most of my return in H&R Block but then do just the Form 5329 in FreeTaxUSA and combine them when I file?
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Lena Kowalski
•I wouldn't recommend mixing different tax software for different forms on the same return. Each software package calculates interconnected values across multiple forms, and manually combining them could lead to calculation errors or inconsistencies that might trigger IRS notices. A better approach would be to complete your entire return in software that properly handles Form 5329 waivers (like FreeTaxUSA as mentioned earlier), or use the paper filing workaround with H&R Block where you manually override the penalty calculation. The risk of errors from mixing software outputs usually isn't worth the convenience.
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