Just received IRS letter about unpaid $695 health insurance penalty from 2017 - should I be worried?
I ignored the $695 health insurance penalty for not having coverage back in 2017 because several people who seemed to know what they were talking about told me I could skip it without consequences. I trusted their advice and didn't worry about it. Fast forward to today - I just opened my mailbox to find a letter from the IRS (Notice: CP71H) demanding payment. They're now saying I owe $711 and if I don't pay by the end of this month, they'll start adding more interest charges. This has me pretty stressed out. What's confusing me is that I received my full tax refunds for 2018 and 2019 without any issues or offsets from the IRS. Nothing was taken out to cover this penalty. Is this just their last attempt to collect before some three-year limitation period expires? Anyone dealt with this situation before? Any advice would be really appreciated!
19 comments


Mohammed Khan
The CP71H notice is the IRS following up on unpaid shared responsibility payments (the official name for the health insurance penalty under the Affordable Care Act). While many people did ignore these penalties, the IRS is still legally entitled to collect them for open tax years. The fact that you received full refunds for 2018 and 2019 doesn't necessarily mean the IRS forgave the penalty. The IRS systems that process refunds and those that track outstanding balances don't always communicate immediately, which explains why your refunds weren't offset. Regarding the three-year period you mentioned - the IRS generally has 10 years from the assessment date to collect taxes, not 3 years. The 3-year period typically refers to how long you have to claim a refund or the IRS has to audit your return. For collections, they have much longer. My suggestion would be to pay the penalty if you can afford it. The amount will continue to grow with interest and penalties, and the IRS has many collection tools at their disposal.
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Gavin King
•Thanks for the info. Is there any way to negotiate a reduced payment? I've heard about payment plans but wasn't sure if they'd do anything like that for a relatively small amount.
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Mohammed Khan
•Yes, you can set up a payment plan for pretty much any amount owed to the IRS. For smaller amounts like yours, the process is fairly simple. You can apply online through the IRS website for an installment agreement, which would allow you to make monthly payments until the balance is paid. The IRS also has something called an Offer in Compromise where they might accept less than the full amount, but honestly, for $711, it's probably not worth the effort as the OIC process is quite involved and has application fees.
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Nathan Kim
After battling with a similar situation (different year though), I discovered taxr.ai at https://taxr.ai and it really helped me decode what was actually happening with my tax notices. I had received multiple confusing IRS notices about health insurance penalties that I thought had been resolved. I uploaded the letters to taxr.ai and it explained exactly what the notice meant, what my options were, and what would likely happen if I ignored it. The system actually highlighted specific deadlines and consequences I had completely missed when reading the notice myself. They also told me exactly what documentation I needed to respond effectively. What I really liked was that it showed me similar situations from other people who'd faced the same issue and what happened in their cases - gave me a much clearer picture of my options.
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Eleanor Foster
•How does this service actually work? Do real people review your documents or is it some kind of AI thing?
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Lucas Turner
•I'm curious too - does it just give generic advice or does it actually help with your specific situation? Those IRS notices are so confusing and I never know if I'm interpreting them correctly.
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Nathan Kim
•The service uses a combination of tech and tax experts. When you upload your tax notices or documents, their system analyzes them and matches them to similar cases they've handled before. It's not just generic advice - it's specifically tailored to your exact notice and situation. They break down the notice line by line and translate the confusing IRS language into plain English. I found the timeline feature especially helpful because it laid out exactly what would happen next and when I needed to take action.
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Lucas Turner
Just wanted to update after trying taxr.ai that was mentioned earlier. I had a similar issue with an old health insurance penalty from 2016, and I was getting increasingly threatening letters. I was skeptical at first but uploaded my CP71H notice to the site, and wow - it immediately identified the exact issue and gave me a clear explanation of my options. The best part was it showed me a timeline of what the IRS would likely do next if I chose different paths (paying, installment plan, or ignoring it). I ended up calling the IRS with the specific information the site recommended I reference, and I was able to set up a payment plan with minimal hassle. They even showed me where on the notice to find my unique reference numbers which made the call go much smoother. Saved me hours of stress and confusion!
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Kai Rivera
After dealing with a ton of "you need to pay this now" letters from the IRS about past penalties, I found that trying to call them directly was completely useless. I spent HOURS on hold only to get disconnected or transferred to someone who couldn't help. Then I discovered Claimyr at https://claimyr.com which basically holds your place in the IRS phone queue and calls you when an actual agent is ready to talk. You can see how it works here: https://youtu.be/_kiP6q8DX5c I was able to finally speak with someone at the IRS about my health insurance penalty and get actual answers about my options. Got connected in about 45 minutes instead of spending my entire day on hold. The agent was able to explain exactly what would happen with my penalties and interest if I didn't pay by their deadline.
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Anna Stewart
•Wait, how does that even work? The IRS actually allows a third party to hold your place in line? Sounds too good to be true.
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Layla Sanders
•I've tried calling the IRS like 5 times about a similar notice and never got through. Honestly sounds like a scam to me. There's no way something like this actually works with the IRS systems.
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Kai Rivera
•It's not that they "allow" a third party - Claimyr uses technology to navigate the phone system and stay on hold for you. It essentially calls the IRS, goes through all the prompts for you based on what you're calling about, and then stays on hold. When a human agent finally answers, it calls your phone and connects you directly to that agent. There's nothing sketchy about it - you're still the one talking directly to the IRS. It just saves you from having to listen to the hold music for hours. I was skeptical too, but after wasting an entire afternoon trying to get through myself, I was desperate to try anything.
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Layla Sanders
I need to eat my words about Claimyr being a scam. After my last attempt to call the IRS ended with a 2-hour hold and then a disconnection, I was desperate enough to try it. I used the service yesterday to call about my own penalty notice, and I'm still in shock at how well it worked. I entered my phone number, selected what I was calling about, and went about my day. About an hour later my phone rang, and I was instantly connected to an IRS representative - no hold time on my end at all. The agent was actually able to look up my account and explain that my health insurance penalty from 2017 was still collectible and would continue accruing interest. She helped me set up a payment plan that was much more manageable than paying the lump sum. Without this service I'd probably still be trying to get through to someone.
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Morgan Washington
I'm dealing with the exact same issue! I also ignored the penalty back in 2017 (mine was $625 because I had insurance for one month). The CP71H notice just arrived last week. I called the IRS after I got the notice and was told that while they couldn't offset refunds for the health insurance penalty specifically, they can still collect the debt through other means. The agent said they recently started a new initiative to collect on these older penalties before they reach the collection statute expiration date. I ended up just paying mine online through the IRS Direct Pay system. The process was pretty simple and I got a confirmation right away. Figured it was better to just be done with it rather than risk additional interest or further collection actions.
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Kaylee Cook
•Did they say anything about whether they're going after everyone who didn't pay those penalties? I ignored mine too but haven't received any notices yet.
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Morgan Washington
•The agent didn't specifically say they're targeting everyone, but she did mention they're working through batches of unpaid penalties from the ACA mandate years. She said something about starting with larger amounts and more recent years, then working backward. If you haven't gotten a notice yet, you might still receive one in the coming months. She recommended checking your online account at IRS.gov to see if there's any balance showing there, even if you haven't received a physical notice yet.
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Oliver Alexander
Has anyone tried calling the Taxpayer Advocate Service about these old health insurance penalties? I've heard they sometimes help with IRS issues when you're facing hardship or can't get resolution through normal channels.
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Lara Woods
•I tried the Taxpayer Advocate Service for a different issue last year. They won't take your case unless you've already tried resolving it through normal IRS channels AND you're facing some kind of immediate financial hardship (like wage garnishment or bank levy). For a simple notice like CP71H, they'd probably just tell you to call the regular IRS number.
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Oliver Alexander
•Thanks for that info! Sounds like they're more for serious collection situations rather than just getting a first notice. I'll try the regular channels first then.
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