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Lucas Parker

IRS Sent Two Identity Verification Letters - One With Maiden Name, One With Married Name

Got two letters from the IRS last week. One has my married name (Johnson) and the other has my maiden name (Smith). They're both asking me to verify my identity. Do I need to verify both? Seems like a waste of time to do it twice, but I don't want to mess anything up with my refund. Been retired for 3 years and never had this happen before.

I had exactly the same situation 27 days ago. You need to verify BOTH letters. The IRS treats each letter as a separate case with a unique control number, even though it's the same person. I spent exactly 43 minutes on hold with the IRS to confirm this. If you only verify one, the other verification request stays open in their system and could delay your refund by up to 120 days! So weird they can't figure out it's the same person.

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This is correct. The IRS identity verification system operates on a per-case basis with distinct tracking identifiers for each verification request. The system doesn't automatically reconcile multiple verification requests for the same taxpayer.

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Thanks for sharing this! I have a similar situation and wasn't sure what to do. • So I need to complete both verifications separately • Each letter has its own case number • Both need to be resolved for my refund to process Good to know before I just ignored one of them!

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It's like having two different library cards at the same library - you have to return books checked out on both cards separately, even though you're the same person walking into the same building. The IRS computer systems are basically treating your maiden and married names as two separate "accounts" that both need to be verified.

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Went thru this last yr after getting married. IRS systems don't talk to each other properly. Had to verify both my maiden name (tax return from prev yr) and married name (current return). Took forever bc the IRS website kept timing out. Pro tip: do the verification during off-hrs (like 6am or 11pm). Way less traffic on their servers. And def keep both confirmation #s when you're done. You might need them later if there's a prob.

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Did you have to provide different documentation for each verification? I'm wondering if I need to gather different sets of documents depending on which name they're verifying.

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According to the IRS.gov website, you absolutely need to verify both letters separately. I tried calling the IRS verification hotline to confirm this and spent 2+ hours on hold before giving up. Finally used Claimyr (https://youtu.be/_kiP6q8DX5c) to get through to an agent who confirmed that both verifications are required. The agent explained that their system treats each name as a separate taxpayer account until verification links them together. Saved me hours of redial attempts!

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I'm a bit hesitant about using third-party services to contact the IRS... Do you know if they have access to any of your personal information when you use them? I'm already dealing with identity verification issues and don't want to make things worse.

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I was somewhat in the same boat with identity verification issues last year, and I probably would have missed the tax deadline if I hadn't used Claimyr. They basically just hold your place in line and call you when they reach an agent - they don't actually need any of your tax details or personal information. It was, in my opinion, worth every penny when I was stressing about my verification letters.

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Has anyone thought about why the IRS can't figure this out internally? They clearly know both names belong to the same person since they have your SSN, right? Why make taxpayers jump through hoops for their internal system limitations? And don't they realize how much money they're wasting on postage and processing duplicate verifications?

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Be very careful with this situation. I ignored one of my verification letters thinking it was a duplicate, and it caused a massive headache. Here's what happened: 1. I only verified the letter with my current name 2. My refund got delayed by 4 months 3. I received a CP05A audit notice because the unverified identity triggered a review 4. Had to submit additional documentation 5. Finally got my refund but with no interest despite the IRS error Don't make my mistake - verify both letters exactly as instructed.

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According to Internal Revenue Manual section 25.25.6, the IRS is required to resolve all identity verification issues before processing a return. Per IRS Publication 5027, taxpayers should respond to all notices separately using the specific case numbers provided. You might consider contacting the Taxpayer Advocate Service at 877-777-4778 if you encounter issues with the verification process, as they can sometimes help resolve these duplicate verification scenarios more efficiently than standard IRS channels.

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Just went through this exact scenario last month! I got verification letters for both my maiden name (Garcia) and married name (Thompson). Initially panicked thinking it was some kind of fraud, but after reading through the IRS instructions carefully, I realized they were both legitimate. Here's what I learned: • Each letter has a unique case number - treat them as separate requests • The online verification portal handles each case independently • I completed both verifications within the same week and got confirmation numbers for each • My refund processed normally about 3 weeks later The whole process took maybe 20 minutes total for both verifications. Way less stressful than I thought it would be once I understood what was happening. The IRS systems just aren't sophisticated enough to automatically link name changes, so they err on the side of caution and verify both identities separately.

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This is really helpful, thank you for breaking it down step by step! I'm curious - did you use the same documents for both verifications, or did you need different paperwork depending on which name they were verifying? Also, when you say you got confirmation numbers for each, did you receive them immediately after completing the online verification, or did they come later by mail?

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@Luca Ferrari Great breakdown! I m'dealing with this same situation right now. Quick question - when you completed both verifications online, did you have to create separate accounts or logins for each case number, or could you handle both through the same IRS.gov account? I m'trying to figure out the most efficient way to tackle this without getting confused between the two cases.

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