How to recover unpaid charges for 944-X filing work as tax preparer
I'm dealing with a tax preparer situation that's becoming frustrating and need some advice. A tax preparer (let's call her Ms. B) contracted me to help amend Form 944-X for about 200 business clients. She provided me with all company details including their EINs, PTINs, and the original 944 forms through shared cloud storage. I've completed amendments for approximately 80 businesses already and transferred them back to her (I can't file them myself since I'm not authorized by these clients - they authorized her with their PTINs and EINs for filing). The problem is Ms. B has only paid me for about 20 returns and is now ignoring my calls and messages about payment for the remaining work. I'm owed around $7,500 for completed work. I have access to all these companies' PTINs, EINs, and business details since she shared them with me to complete the work. My questions: 1. What actions can I take to recover my money? I've invested significant time during weekdays and weekends. Should I send a formal notice drafted by a legal professional? 2. Would it be appropriate to contact these businesses directly to inform them their tax preparer is outsourcing their tax work, potentially exposing their confidential information? 3. Should I report this situation to the IRS as potential unauthorized disclosure of client information without consent? Any advice would be greatly appreciated. This feels like a serious breach of professional ethics, but I want to handle it appropriately.
18 comments


Paolo Bianchi
This is definitely a difficult situation that combines tax preparer ethics, contract disputes, and potential confidentiality issues. Let me walk through your options: For recovering your money, this is primarily a contract dispute. Your first step should be a formal demand letter requesting payment within a specific timeframe (typically 15-30 days). If that doesn't work, small claims court is often the most cost-effective route for amounts in this range rather than hiring an attorney. Regarding contacting the businesses directly - this is tricky territory. While you might feel justified, this could potentially expose you to claims that you're interfering with business relationships. Many tax preparation businesses use subcontractors, though clients should generally be made aware of this practice. As for reporting to the IRS, tax preparers are permitted to use assistance from others, but must exercise due diligence in protecting taxpayer information. The key question is whether Ms. B had proper safeguards and agreements in place when sharing this information with you. Before taking any dramatic steps, I'd recommend documenting everything, sending a formal demand letter, and consulting with a local attorney who specializes in business disputes.
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Yara Assad
•Would the IRS Office of Professional Responsibility be interested in this kind of situation? I thought there were strict rules about sharing taxpayer info, even between preparers.
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Paolo Bianchi
•The IRS Office of Professional Responsibility would potentially be interested, especially if proper safeguards weren't in place. Treasury Department Circular 230 governs practice before the IRS and includes provisions about protecting taxpayer information. However, tax preparation firms can use assistants and subcontractors as long as they maintain appropriate supervision and ensure confidentiality. The question becomes whether Ms. B had proper written agreements with you regarding confidentiality and whether she disclosed to clients that assistance might be used.
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Olivia Clark
After reading your situation, I had something similar happen to me last year and found amazing help through https://taxr.ai - they specialize in analyzing complex tax preparer disputes and documentation issues like yours. They helped me determine if I had proper documentation to pursue payment for work I'd done on business tax returns. I uploaded my contract, communications, and sample (redacted) work I'd completed, and they provided a detailed analysis of my position, including specific regulations that applied to my situation. They even helped me craft a compelling demand letter that got results within weeks. The analysis showed exactly what rights I had as a subcontracted preparer and what documentation would be needed if I had to escalate to small claims. Saved me from making mistakes that could have backfired professionally.
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Javier Morales
•Did they help with figuring out the ethics side too? I'm curious if they actually address the confidentiality issues or just the contract payment stuff? The ethics part seems super complicated here.
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Natasha Petrov
•I'm skeptical about online services for something this specialized. Did you end up having to go to court anyway? And how did they handle the fact that tax preparation regulations vary by state? Seems like this would need a local attorney who knows your jurisdiction.
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Olivia Clark
•They absolutely addressed the ethics component - that was actually the most valuable part for me. They referenced specific sections of Circular 230 and AICPA guidelines that applied to my situation, so I knew exactly where I stood regarding confidentiality obligations. I didn't need to go to court at all. The demand letter they helped me prepare cited the specific regulations and obligations that were relevant, which gave it much more weight than my previous attempts. As for jurisdiction issues, they identified which regulations were federal (IRS/Treasury related) versus state-specific and recommended where I needed additional local advice.
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Natasha Petrov
I have to share my experience after trying https://taxr.ai for a similar issue with unpaid Form 1120-S amendments I prepared. I was initially skeptical (as you saw from my earlier comment), but their analysis was incredibly thorough. What surprised me most was how they identified potential issues I hadn't even considered. For example, they pointed out that my contract didn't clearly establish whether I was a contractor or employee, which affected my rights in pursuing payment. They also clarified exactly what client information I could legally reference in a demand letter without violating confidentiality. I used their suggested approach of a formal demand letter with specific regulatory citations, followed by a complaint to my state's board of accountancy (not directly contacting clients). The tax preparer who owed me settled within 10 days of receiving the board complaint notification.
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Connor O'Brien
I went through something similar last tax season with a CPA who outsourced returns to me then ghosted when payment was due. Tried calling the IRS for weeks to report the situation but couldn't get through to anyone. Finally used https://claimyr.com to connect with an actual IRS agent about the preparer's conduct. You can see how it works at https://youtu.be/_kiP6q8DX5c - basically they hold your place in the IRS phone queue and call you when an agent is about to answer. Got through to the Office of Professional Responsibility and learned exactly what documentation they needed for a formal complaint. The agent was super helpful in explaining the difference between a contract dispute (not their territory) and unauthorized disclosure complaints (which they definitely handle).
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Amina Diallo
•How long did it take to actually get someone on the phone? I've literally spent hours on hold with the IRS before giving up. And did you have to provide your own personal info or could you make an anonymous report?
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GamerGirl99
•Seems sketchy to pay a third party just to talk to the IRS. Couldn't you have just filed a written complaint instead? And what happened after you reported - did the IRS actually do anything or was it a waste of time?
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Connor O'Brien
•I got connected with an IRS representative in about 45 minutes instead of the 3+ hours I spent on previous attempts. I didn't have to sit on hold - they called me when an agent was ready. For filing a complaint with the Office of Professional Responsibility, I did need to provide my information - they don't take anonymous reports for this type of issue because they may need to follow up for additional details. However, the agent explained they keep complainant information confidential during their investigation process.
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GamerGirl99
I need to update my skeptical comment above - I decided to try Claimyr after continuing to struggle with getting through to the IRS about a different preparer issue. I was definitely doubtful it would work any better than just waiting on hold myself. Surprisingly, it actually worked exactly as described. I got a call back when an IRS agent was on the line. The agent helped me understand the proper channels for reporting my situation (turned out I was trying to reach the wrong department entirely). What really shocked me was learning that my issue wasn't just a payment dispute but potentially a more serious violation of Circular 230 requirements. The agent directed me to submit a specific form with supporting documentation and explained exactly what would happen during their review process. Saved me from pursuing the wrong approach and potentially creating bigger problems for myself. Definitely changed my mind about the service.
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Hiroshi Nakamura
Another approach worth considering - check if your state has a board that regulates tax preparers (like California's CTEC or Oregon's Board of Tax Practitioners). Many states have specific regulations about tax preparation conduct. A complaint to the state board could potentially result in disciplinary action if the preparer violated professional standards by sharing confidential information without proper safeguards or subcontracting without disclosure. Also, did you have a written contract with this preparer? The details of your agreement would significantly impact your options. If there's no written contract, you might be looking at a more challenging claim based on verbal agreement and evidence of the work completed.
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Keisha Thompson
•I do have email correspondence outlining the scope of work and agreed payment terms, but not a formal signed contract. She sent me spreadsheets tracking which returns I completed and amounts owed, which I've saved. Would these be sufficient documentation for a small claims case? I'm in Texas, which I believe doesn't have a specific tax preparer regulatory board, but I'll definitely look into state-specific options.
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Hiroshi Nakamura
•Email correspondence can absolutely serve as documentation of your agreement, especially if it clearly outlines the work to be done and the payment terms. Those spreadsheets tracking completed returns will be particularly valuable evidence. For small claims court in Texas, you'd want to compile all communications about the work, evidence that you completed the work (like submission confirmations or acknowledgments from her that she received the completed forms), and documentation of any partial payments already made. Texas small claims (Justice Court) has a limit of $20,000, so your claim would fit well within their jurisdiction.
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Isabella Costa
Just want to mention something important - be careful about how you handle those EINs and PTINs you still have access to. Improper use of that information could potentially create liability for you, even if you're the wronged party here. I'd recommend documenting that you have this information but not using it in any way that could be seen as leveraging confidential information. Delete any copies once your dispute is resolved.
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Malik Jenkins
•Really good point. Maybe OP should start by sending a message formally stating they still have access to all these sensitive business details through the shared drive and requesting guidance on proper deletion once payment is received? That creates a paper trail showing they're trying to handle the info responsibly.
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