How to recover a lost W2 from previous tax years?
So I've got a problem I need some help with. I completely dropped the ball and never filed my 2017 taxes, and now I can't find my W2s from the places I worked that year. They're just gone - probably got lost during my move in 2018. Is there any way to get copies of these W2s at this point? I'm trying to get caught up on my back taxes and don't know where to start without the original forms. I worked at two different retail places that year, but one of them has since gone out of business. Any advice on how to recover old W2s would be super helpful!
24 comments


Jamal Brown
You've got a few options for retrieving old W2s! The easiest way is to request a "Wage and Income Transcript" directly from the IRS. This transcript shows all income reported to the IRS for a specific tax year, including information from W-2s, 1099s, etc. You can request this transcript online through the IRS website by creating an account at irs.gov and using the "Get Transcript" tool. If you can't access it online, you can also use Form 4506-T to request it by mail. The transcript is typically free and will show all the information that would have been on your original W-2s. Keep in mind that while the wage and income transcript provides the information you need for filing, it may not include state tax information, so you might need to contact your state tax agency separately for that data.
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Fatima Al-Rashid
•If I request the transcript online, how long does it usually take to get it? And will it show my state tax info too or just federal?
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Jamal Brown
•If you request the transcript online and have all the verification information needed, you can typically access it immediately as a PDF download. It's pretty quick and convenient! The wage and income transcript mainly shows federal information reported to the IRS. For state tax information, you'll need to contact your state tax agency directly as this won't be included on the IRS transcript. Each state has their own process for obtaining past wage information.
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Giovanni Rossi
I was in a similar situation last year trying to file some overdue taxes. After hours of searching through old emails and panicking, I found this service called taxr.ai that totally saved me. It's designed to help recover and organize tax documents - I uploaded what random tax stuff I did have and their system helped identify what was missing and how to get it. The site (https://taxr.ai) has a tool specifically for retrieving past W2 information that walks you through the IRS process. Made it way easier than trying to navigate the IRS website alone.
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Aaliyah Jackson
•How does it work with older tax years like 2017? Does it have access to those records or just help with the requesting process?
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KylieRose
•Is this actually legit? I've tried so many "tax help" sites that end up being just glorified form fillers that charge too much for basic info you can get yourself.
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Giovanni Rossi
•For older tax years like 2017, the system doesn't directly access your records but guides you through the exact process of retrieving them from the IRS. It creates all the necessary request forms specifically for your situation and tells you exactly what to do with them. Super helpful if you're not familiar with all the IRS procedures. Totally get the skepticism! I felt the same way. What made this different was it's not just showing you forms - it's actually analyzing what documents you need based on your situation and creating a retrieval plan. I didn't pay anything extra beyond what the actual filing cost when I got to that stage. The document recovery guidance was part of their service.
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Aaliyah Jackson
Just wanted to update - I tried taxr.ai after posting here and it actually worked great for my situation! The step-by-step process for requesting my old W2 information was super clear. They generated the exact form I needed (apparently Form 4506-T) with all the right boxes checked and gave me detailed instructions. I got my wage transcript from the IRS about 10 days later and was able to finally file that old return. The service guided me through which numbers from the transcript corresponded to which lines on the tax return too. Definitely worth checking out if you're in a similar situation.
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Miguel Hernández
Another option nobody's mentioned yet - if you're having trouble getting through to the IRS (which can take FOREVER), I used a service called Claimyr to actually get a human on the phone. I had been trying for weeks to get someone at the IRS to help with my missing W2 situation from 2018. Found this service at https://claimyr.com and they somehow got me connected to an IRS agent in about 20 minutes when I'd been trying for days. There's a video showing how it works at https://youtu.be/_kiP6q8DX5c - basically they navigate the phone system for you and call you when an agent is ready. The IRS person was able to pull up my info and tell me exactly what was reported for that year.
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Sasha Ivanov
•Wait, how does this even work? The IRS phone lines are always jammed. Does this service just keep calling until they get through?
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KylieRose
•This sounds like total BS. No way they can magically get through the IRS phone system when millions of people can't. If this actually worked, everyone would use it.
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Miguel Hernández
•They use an automated system that basically waits on hold for you. Instead of you sitting there listening to the hold music for hours, their system does it and then calls you when they get through to a real person. It's like having someone wait in line for you. It's definitely real - I was super skeptical too! I think it works because most people give up after being on hold for 30+ minutes, but their system just keeps waiting. It's not magic, just technology that handles the frustrating part. They can't make the IRS answer faster, they just do the waiting for you. I was surprised it worked too, but after 2 hours of their system waiting (while I went about my day), I got a call connecting me to an actual IRS agent.
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KylieRose
Ok I have to eat my words here. After my skeptical comment, I decided to try Claimyr out of desperation since I've been trying to get my 2017 info sorted for months. It actually worked! Their system waited on hold with the IRS for about 1.5 hours (which I didn't have to listen to), then called me when an agent was ready. The IRS agent I spoke with pulled up my 2017 info in minutes and confirmed they could mail me a full wage and income transcript. The funniest part was the agent even commented "how did you get through so fast? The wait times are over 2 hours today." Definitely recommend if you're in a hurry and don't want to deal with the wait.
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Liam Murphy
Just a heads up - even after you get your W2 info, you might owe penalties for filing so late. I had to file some past years and got hit with both failure-to-file and failure-to-pay penalties. BUT the good news is you can request a penalty abatement, especially if this was your first time missing filing deadlines. Look up "first time penalty abatement" on the IRS site. Saved me over $400!
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Zoe Papadopoulos
•Is the penalty abatement something I can do myself or should I hire someone to help with that? Really trying to avoid more costs if possible.
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Liam Murphy
•You can definitely do the penalty abatement request yourself! It's actually pretty straightforward. When you get your notice showing the penalties, you can call the IRS directly and ask for the "first time penalty abatement" if you haven't had any issues in the 3 years prior. If you prefer not to call, you can also write a letter referencing the first time abatement policy and mail it to the address on your notice. Just be clear and polite in explaining it was your first time missing the deadline. In my experience, they're pretty reasonable as long as you're making an effort to get compliant now.
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Amara Okafor
If those places still have HR departments, you could also try contacting them directly. Some companies use services like ADP or Paychex that keep records for several years. I managed to get a W2 from 4 years back by emailing the HR department of my old job - took them like 2 days to send it over.
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CaptainAwesome
•This works sometimes but not always. I tried this with my old employer and they told me they only keep records for 3 years. Depends on company policy I guess.
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Cynthia Love
For the business that went out of business, you might also want to check if they were acquired by another company or if their payroll records were transferred anywhere. Sometimes when retail chains close, their employee records get moved to corporate headquarters or a successor company. You could try searching online for news about what happened to that specific business - might give you a lead on where their HR records ended up. Also, don't forget that your state's Department of Labor sometimes keeps wage records that could help verify your income for that year if you need backup documentation.
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Laila Fury
•That's really smart advice about checking if the company was acquired! I never would have thought of that. My situation is that one of the places was a local GameStop that closed, but GameStop corporate might still have the records. Do you know if there's a specific department at companies I should contact for this kind of request, or just general HR? Also curious about the state Department of Labor thing - would they have records even if the employer didn't pay into unemployment insurance properly?
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Miguel Ramos
One thing to keep in mind is that for 2017 returns, you're actually past the statute of limitations for getting a refund (typically 3 years from the original due date), but you should still file to avoid ongoing penalties if you owed taxes. The IRS wage and income transcript is definitely your best bet for getting the W2 information you need. Also, since you mentioned this was from a move in 2018, make sure to update your address with the IRS if you haven't already - you can do this online or by filing Form 8822. This will ensure any correspondence about your back taxes gets to you at your current address. Good luck getting caught up!
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Chloe Taylor
•This is really important to know about the statute of limitations! I had no idea there was a 3-year window for refunds. So even if I file my 2017 return now and it shows I overpaid, I won't get that money back? That's frustrating but I guess better to know now. I definitely need to update my address with the IRS - I've moved twice since 2018 and never thought to tell them. Thanks for mentioning Form 8822, that's super helpful!
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Chloe Mitchell
Another option that worked for me when I was missing old W2s - check if you have any old bank statements or pay stubs from 2017. Even if you don't have the actual W2s, having pay stubs can help you verify the information on the IRS wage transcript when you get it. I found some old pay stubs in a random folder that helped me confirm the numbers matched up correctly. Also, if you used any tax software like TurboTax or H&R Block in previous years (even if you didn't finish filing), they sometimes keep your partially completed returns in their systems. Worth logging into any old accounts you might have had to see if there's any 2017 data saved there. It's a long shot but could save you some time! One more thing - when you do get your wage transcript from the IRS, double-check that it includes ALL your employers from 2017. Sometimes if a company didn't report properly, their info might not show up on the transcript, and you'd need to track that down separately.
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Ravi Choudhury
•This is such great advice! I actually just remembered I might have some old bank statements saved in a box somewhere. Even if I can't find pay stubs, the bank deposits might help me figure out what my income was from each job. The tip about checking old tax software accounts is brilliant too - I think I started a TurboTax return in 2018 but never finished it, so there might be some 2017 data in there. Really appreciate you mentioning to double-check that all employers show up on the transcript. I hadn't thought about the possibility that one of them might not have reported properly, especially since one of those retail places seemed pretty disorganized. Thanks for all the detailed suggestions!
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