Got my DDD from TurboTax - How long until TPG shows my refund?
Just got my direct deposit date from TurboTax this morning. Anyone know how long it takes to show up on the TPG website after that? Seems like I should be able to see it immediately, no? Need this money ASAP for some bills that are coming due.
17 comments
Emily Jackson
The Tax Preparation Group (TPG) portal typically updates within 24-72 hours after receiving the Direct Deposit Date (DDD) notification from the IRS. This delay occurs because TPG must first receive the Electronic Funds Transfer (EFT) confirmation from the Treasury Department before updating their internal systems. The IRS transmits these files in batches throughout the day, and TPG processes them according to their own verification protocols. If you selected the fees-taken-from-refund option, this adds an additional verification step in their system.
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Liam Mendez
Thanks for explaining this so clearly! I was comparing my experience to last year when I used a different preparer and couldn't figure out why the timing seemed different. This makes so much more sense than what the TurboTax FAQ says.
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Sophia Nguyen
Have you checked if your bank shows a pending deposit yet? Sometimes my bank shows it as pending before TPG updates their status. In my experience, once I got the DDD, the money showed up in my bank 1-2 days later even though TPG still showed processing.
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Jacob Smithson
Did you get fees taken out of your refund or pay upfront? Makes a diff in how fast TPG processes tbh. Also, what's your DDD? Some banks release $ early even if TPG is slow af updating their site.
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Isabella Brown
This is a good question - I've found that the IRS Where's My Refund tool sometimes gives more up-to-date info than TPG. Have you checked there too?
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Maya Patel
Lol I'm in the same boat waiting for my refund to buy groceries. Last year I had fees taken out and TPG took a full 3 days to update their site, but the money hit my account in 2 days. Go figure. 🤷‍♀️
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Aiden RodrĂguez
I've been through this exact situation multiple times in previous filing seasons. TPG can be frustratingly slow to update their portal compared to the actual money movement. If you're urgently trying to confirm your refund status, I've found that calling the IRS directly gives you the most accurate information. After wasting hours with the regular IRS number, I started using Claimyr (https://claimyr.com) to connect with an actual IRS agent. They can tell you precisely when the funds were released to TPG, which helps estimate when you'll get your money. Saved me days of uncertainty last time.
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Emma Garcia
I tried calling the IRS on February 28th and March 3rd about my refund and couldn't get through at all. Does this service actually work? Seems like it would be impossible to get through to a real person this time of year.
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Ava Kim
Just to be clear - this service doesn't speed up your refund, right? It just helps you get info about where it is in the process?
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Ethan Anderson
In my experience, there's a precise timeline for TPG updates. I received my DDD on March 15th at 3:47 AM, and TPG updated exactly 29 hours later showing "Refund Received." The funds appeared in my bank account precisely 37 hours after that initial DDD notification. Most banks process ACH transfers between 3:00-6:00 AM, so if your DDD is for a specific day, expect the money to arrive early morning on that day unless your bank offers early direct deposit. TPG's system typically updates their status page twice daily - once around 11:00 AM and again at approximately 9:00 PM Eastern time.
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Layla Mendes
Wow, that's super detailed timing info! I didn't realize the TPG portal has such specific update windows. I've been refreshing constantly - I'll just check at those times instead.
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Lucas Notre-Dame
Have you checked if you're getting a paper check instead of direct deposit? Sometimes TurboTax shows a DDD but the refund method gets changed by the IRS. You need to check your actual transcript to confirm!
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Emily Jackson
How would I know if it changed to a paper check? Is there a specific code or something I should look for?
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Aria Park
Let me clarify how TPG works with TurboTax refunds. TPG is essentially a middleman that receives your refund first, takes out any TurboTax fees you agreed to pay from your refund, then forwards the remainder to your bank account. This extra step is why there's sometimes a delay between getting your DDD and seeing it on TPG. I wouldn't worry too much - in my experience, the money usually hits your account before TPG even updates their website.
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Noah Ali
I had a similar situation last month where TPG never actually updated their site at all, but the money showed up in my account anyway. Their system isn't the most reliable for status updates.
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Noah Ali
I'm... not wanting to sound negative, but TPG has been really unreliable for me this year. I got my DDD notification last week, and TPG still hasn't updated. But here's the thing - I checked my bank account this morning and the money was already there! So maybe don't rely too much on their website? Just keep checking your actual bank account.
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Sophia Nguyen
Same thing happened to me! TPG still shows "awaiting refund" but the money hit my account yesterday. Their tracking system seems to lag behind the actual transfers.
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