< Back to IRS

Sofia Peña

Got a 2802C letter from IRS saying my withholding is wrong but I'm sure it's right. Do I need to respond?

I just got a 2802C letter from the IRS a couple weeks ago regarding my 2023 taxes that I filed in January. The letter basically says they think my withholding amount is incorrect for the 2023 tax year. They're questioning the amount I had withheld from my paychecks throughout the year. The thing is, I've triple-checked my W-2 against what I reported, and the withholding amount is 100% correct. I even had my brother (who's pretty good with taxes) look it over and he agrees everything matches up perfectly. The letter doesn't say I owe anything additional right now, just that they're "reviewing" my withholding. Do I need to respond to this letter? Will ignoring it cause problems later? I'm worried they'll just decide my withholding was wrong and hit me with a bill even though I know it's correct. Has anyone dealt with these 2802C letters before and know what happens next? I really don't want to deal with an audit or anything like that.

These 2802C letters are part of the IRS income verification process. They basically mean the IRS is comparing what you reported with what your employer reported. If you're confident your withholding is correct based on your W-2, you don't necessarily need to respond right away. The letter is more of a notification that they're reviewing your information. However, it's always good practice to keep all your supporting documents handy. Make sure you have copies of your W-2, pay stubs showing withholding, and your filed tax return. The IRS will send you a follow-up letter with their findings. If they determine there's a discrepancy, they'll send a CP2000 notice showing the proposed changes and any potential additional tax. At that point, you would need to respond by either agreeing or disagreeing with their assessment.

0 coins

So they're just letting us know they're looking at it? That seems weirdly nice of the IRS lol. How long does it usually take for them to send the follow-up letter? And if I get the CP2000 thing and disagree, what kind of proof would I need to send them?

0 coins

They're giving you a heads-up so you're not surprised if they find something. The follow-up usually takes 60-90 days, but with current IRS backlogs, it could take longer. If you receive a CP2000 and disagree, you'd need to send copies of documentation proving your reported withholding is correct - typically your W-2, final pay stub of the year showing year-to-date withholding, and a written explanation of why you believe the reported amount is accurate. There's a response form included with the CP2000 where you check that you disagree with the changes.

0 coins

I went through something similar last year and ended up using taxr.ai (https://taxr.ai) to help sort through the mess. I'm terrible at keeping my tax documents organized and I was getting nowhere with the IRS. Their system automatically analyzed my tax letters, pay stubs and W-2s to help identify the discrepancy (turned out I had accidentally transposed two numbers when entering my withholding). It saved me so much stress because their system could see exactly where the numbers weren't matching up between what my employer reported and what I filed. They even generated a response letter for me to send to the IRS explaining the situation.

0 coins

Does this actually work with those 2802C letters specifically? I got one too and I'm freaking out a bit. Did you have to upload all your documents or how does that part work? I'm always nervous about sharing tax docs online.

0 coins

I'm skeptical of these tax services that claim to help with IRS notices. What makes this one different? How much did it end up costing you? I've heard horror stories of people paying hundreds for "tax resolution" that doesn't actually resolve anything.

0 coins

Yes, it works with 2802C letters and other IRS notices too. You upload photos or scans of your tax documents and their system extracts all the information and compares it to identify discrepancies. They use bank-level encryption for security, so I felt comfortable with the process. It's not like those tax resolution services at all. There's no sales pitch or upselling. It's just a straightforward document analysis tool that helps you understand what's happening with your taxes and gives you clear guidance on what to do next. The cost was reasonable compared to hiring a tax pro for an hour or two of their time, and it saved me from potentially getting hit with penalties.

0 coins

Just wanted to follow up about taxr.ai that I asked about earlier. I decided to try it with my 2802C letter situation and wow, it was super helpful! The system immediately showed me that the withholding amount on my W-2 didn't match what my company reported to the IRS (off by $1,200!). Turns out HR had submitted a corrected W-2c to the IRS but never sent me a copy. I would've been completely blindsided when that CP2000 notice eventually came. I reached out to my company's payroll department with the information from taxr.ai and they confirmed the error and sent me the W-2c I should have received months ago. Just thought I'd share since I was in the exact same boat as the original poster. Definitely worth checking out if you're trying to figure out why the IRS thinks your withholding is wrong!

0 coins

If you're struggling to get answers directly from the IRS about your 2802C letter, I'd recommend checking out Claimyr (https://claimyr.com). After getting my letter, I spent HOURS trying to get through to the IRS phone line but kept getting the "call volume too high" message and disconnects. Claimyr got me connected to an actual IRS agent in about 20 minutes instead of days of redial hell. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c The agent explained that in my case, the 2802C was triggered because my employer submitted a corrected W-2 after I'd already filed, so the numbers didn't match. She explained exactly what I needed to do (just wait for their review to complete since the corrected W-2 showed MORE withholding, not less).

0 coins

How does this even work? The IRS phone system is basically designed to be impossible to get through. Is this some kind of special access service?

0 coins

This sounds like snake oil to me. Everyone knows the IRS phone lines are completely jammed. Are you saying this service somehow jumps the queue? If it was that easy, everyone would be doing it. I'll stick to sending certified mail like my accountant recommends.

0 coins

It uses automated technology to navigate the IRS phone system and wait on hold for you. Once they reach a human IRS agent, you get a call connecting you directly to that agent. No special access - they're just doing the waiting part for you. The waiting is what makes calling the IRS so terrible. The average hold time is over 2 hours when you can even get in the queue. With Claimyr, you go about your day while their system handles the frustrating part. You only hop on when there's actually an agent ready to talk to you.

0 coins

I need to eat my words about Claimyr from my skeptical comment earlier. After another failed attempt to reach the IRS about my own issue, I decided to try it out of desperation. I was absolutely shocked when I got a call back in 35 minutes connecting me to an actual IRS representative! The agent reviewed my 2802C letter details and explained that it was triggered because my investment company had reported different withholding amounts than what appeared on my 1099-B. Turns out they had submitted a corrected form but never told me. The agent gave me clear instructions on what documentation to submit to resolve the issue. I'm still surprised this actually worked. Would have saved me weeks of stress if I'd tried it sooner instead of being so skeptical. Sometimes newer solutions really do work better than the "send certified mail and wait 3 months" approach.

0 coins

Here's what nobody's mentioned yet: Sometimes these 2802C letters are actually related to identity theft prevention. If the IRS identifies potential identity theft issues, they may send this letter as part of their verification process. In 2023, I got one of these after someone tried to file a fraudulent return using my SSN. The IRS caught it because the withholding reported on the fake return was way off from what my employer reported. If you haven't already, I'd recommend checking your credit reports and maybe placing a fraud alert just to be safe. Not saying that's what's happening in your case, but it's something to be aware of.

0 coins

Oh wow that's scary. I hadn't even considered the identity theft angle. My credit has been fine from what I can tell but I'll definitely check my reports now. Did you end up having to do anything special to resolve your situation after you got the letter?

0 coins

I had to fill out Form 14039 (Identity Theft Affidavit) and submit copies of my ID and other verification documents. The IRS then gave me a special PIN number to use for future tax filings as an extra security measure. The whole process took about 4 months to resolve completely, but the IRS was actually surprisingly helpful once I got through to someone in their Identity Theft department. If you don't see any other signs of identity theft on your credit reports, it's probably just a normal withholding verification, but it never hurts to be cautious with these things.

0 coins

Has anyone gotten a 2802C letter and just completely ignored it? What actually happens? I got one last year and kinda forgot about it until I saw this post...😬

0 coins

Yeah I ignored one in 2022 because I thought it was a scam (it looked weird). About 3 months later I got a CP2000 notice saying I owed $1,800 because of underreported income. Had to go through the whole dispute process which was a nightmare. Don't ignore it!

0 coins

Thanks for sharing your experience. I guess I better dig up that letter and see what I need to do! Definitely don't want to end up with a surprise bill. Looks like I need to do some document hunting this weekend.

0 coins

I actually went through this exact situation with a 2802C letter about 6 months ago. Like you, I was absolutely certain my withholding was correct - I had my W-2, pay stubs, everything matched perfectly. Here's what I learned: The 2802C is basically the IRS saying "hey, we're looking at this" rather than "you definitely owe money." In my case, it turned out my employer had filed a late correction to their payroll reporting that I wasn't aware of. The withholding amount I reported was correct based on my W-2, but the employer had submitted an updated form to the IRS after year-end. My advice: Don't panic, but definitely don't ignore it. Keep all your documentation organized and wait for the follow-up letter. If you get a CP2000 notice later and you're still confident your numbers are right, you can absolutely dispute it with your supporting documents. The key is responding within the timeframe they give you (usually 30 days) if you do get that CP2000. Also, check with your employer's payroll department to see if they submitted any corrections after giving you your W-2. That's often the culprit in these situations.

0 coins

This is really helpful, thank you! I hadn't thought to check with my employer about any corrections they might have filed. That could definitely explain the discrepancy. Did your employer let you know when they originally filed the correction, or did you only find out about it after getting the IRS letter? I'm going to reach out to our payroll department tomorrow to see if something similar happened in my case.

0 coins

I'm dealing with a similar situation right now! Got my 2802C letter about 3 weeks ago and have been stressing about it ever since. Like you, I've double and triple-checked everything against my W-2 and it all looks correct to me. Reading through all these responses has been super helpful - I had no idea that employers sometimes file corrections after issuing W-2s without telling employees. That could totally explain what's happening. I'm definitely going to call our HR department tomorrow to see if they submitted any amended forms. The waiting game is the worst part though. Has anyone here who went through this process have any idea how long the IRS review typically takes? I know someone mentioned 60-90 days for the follow-up letter, but I'm curious if anyone has actual experience with the timeline from start to finish. Also really appreciate the heads up about the identity theft angle - that's honestly something I never would have considered but makes sense given all the security measures the IRS has been implementing lately.

0 coins

I'm in the exact same boat as you! Got my 2802C letter about 2 weeks ago and it's been keeping me up at night. Everything on my W-2 matches what I filed perfectly, but reading through this thread has been eye-opening about all the behind-the-scenes stuff that can happen with employer corrections. The identity theft angle really caught my attention too - I never would have thought of that connection. I'm definitely going to check my credit reports this weekend just to be safe. Better to be overly cautious than get blindsided later. For the timeline question, my neighbor went through something similar last year and she said from the initial 2802C letter to final resolution took about 5 months total. That included the IRS review period, getting the CP2000 notice, and then resolving the dispute (which turned out to be an employer error in her case too). The waiting really is the hardest part - I just want to know what's happening! Thanks for sharing your experience. It's oddly comforting to know I'm not the only one dealing with this right now. Definitely going to call our payroll department tomorrow morning too.

0 coins

IRS AI

Expert Assistant
Secure

Powered by Claimyr AI

T
I
+
20,087 users helped today