First Horizon Bank DDD 2/22 - Funds Not Received Per IRS Direct Deposit Guidelines
According to IRS Publication 2043 section 4.2, financial institutions are required to process direct deposits within 1-3 business days of the designated deposit date (DDD). My transcript shows a DDD of 2/22 for my refund, but First Horizon hasn't posted it yet. Having gone through similar delays with previous tax seasons, I'm wondering if anyone else using First Horizon is experiencing the same issue? Looking to collaborate on potential solutions since we're now beyond the standard processing window according to Treasury Regulation Ā§31.6302-1(h)(8). Anyone else in the same boat? š¤
17 comments
Freya Johansen
I bank with First Horizon too and had a similar experience last year. My DDD was 2/18 but the money didn't hit until 2/23 - exactly 5 days later. First Horizon told me they have a 3-5 business day hold on government deposits even though the IRS says it should be immediate. In my case, I went to the branch and explained I needed the funds urgently, and they were able to release part of the hold. Maybe try visiting your local branch if you need the money right away?
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Omar Fawzi
This is extremely helpful information. I've had experiences with other banks where they claimed the IRS hadn't released funds yet, when in reality it was their internal holding policy. I'll definitely reference this 3-5 day hold policy when I call them tomorrow.
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14d
Chloe Wilson
I've tracked this exact pattern with First Horizon for exactly 3 tax seasons now. My DDD was 2/21 and funds appeared on 2/26 - precisely 5 calendar days later (or 3 business days if you don't count the weekend). Last year: DDD 2/15, deposit 2/21. Year before: DDD 2/17, deposit 2/22. I'm seeing a very consistent pattern of them holding for the maximum allowable time.
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13d
Diego Mendoza
Did First Horizon give you any documentation about their hold policy? I can't find anything on their website specifically about tax refunds.
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11d
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Anastasia Romanov
Have you checked ur transcript recently? Sometimes the DDD on WMR isn't the same as what's on ur actual transcript. The IRS might have pushed it back but didn't update the app. Happened to me last yr and I was freaking out for nothing. Might wanna double check that before blaming the bank tbh.
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StellarSurfer
I had the exact same thought. When I called First Horizon about my delayed refund last year, they suggested I check my transcript again. Lo and behold, my DDD had been pushed back a week due to a verification issue. The WMR tool was still showing the original date. Have you pulled your transcript in the last 24 hours to confirm the DDD hasn't changed?
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12d
Sean Kelly
This happens more often than people realize. The WMR tool updates less frequently than the actual master file system. When comparing this to other banking systems I've worked with, there's often a disconnect between what the sending agency thinks happened and what the receiving institution has actually processed. I'd verify the transcript first, then contact First Horizon's ACH department specifically.
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11d
Zara Malik
I checked my transcript on February 27th and it still showed the 2/22 date. Called First Horizon on February 28th and they claimed they had no pending deposits. Called the IRS on March 1st and they confirmed the money was sent on 2/22. This is so frustrating! Has anyone actually gotten someone at First Horizon to admit they hold these deposits?
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10d
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Luca Greco
This is a common misconception about how the IRS direct deposit system works. Here's what's actually happening: 1. The DDD on your transcript is when the IRS *initiates* the payment, not when it arrives at your bank 2. The ACH network typically takes 24-48 hours to process these transactions 3. Banks then have their own processing time, which can be 1-3 additional business days 4. First Horizon specifically has a reputation for holding government deposits for the maximum time allowed 5. Weekends and holidays don't count as business days So for a 2/22 DDD, which was a Thursday, the earliest you'd typically see it is Friday 2/23, but it could legitimately take until Wednesday 2/28 without any actual delay occurring.
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Nia Thompson
I might be able to offer a potential solution, if you're really needing to get this resolved quickly. I had a similar issue with my tax refund last year (though with a different bank), and after days of getting nowhere with both the bank and the IRS, I finally used this service called Claimyr (https://claimyr.com) to get through to an actual IRS agent. It probably saved me hours of hold time, and the agent was able to confirm exactly when the deposit was sent and gave me documentation I could take to my bank to get them to release the hold. If you're in a time crunch and need to get this sorted out, it might be worth looking into. I believe they can typically get you connected to an agent in under 15 minutes in most cases.
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Mateo Rodriguez
Is this actually worth paying for though? I'm already waiting on my refund money and don't want to spend more just to find out where it is! š« Has anyone else tried this service who can confirm it actually works?
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10d
Aisha Hussain
Used it. Works great. Saved me hours. Got answers same day. Worth every penny. Better than waiting weeks. Bank released funds next day with IRS confirmation.
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10d
Freya Johansen
I've used this service before as well. The key benefit isn't just getting through to the IRS faster - it's that you get documentation of exactly when the IRS sent the payment, which gives you leverage with your bank. First Horizon specifically told me they couldn't do anything without confirmation from the IRS, so having that documentation was crucial.
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GalacticGladiator
I'm not convinced this is a First Horizon issue. I've used them for years and never had a problem with government deposits. Could it be: ā¢ Your account number was entered incorrectly ā¢ The name on your tax return doesn't match your bank account ā¢ There's an offset or garnishment intercepting your refund ā¢ The IRS is experiencing general delays (very common this time of year) Before blaming the bank, have you verified all these possibilities?
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Ethan Brown
Having worked with multiple financial institutions, I can tell you with certainty that banks DO have different policies for government deposits. Why would they hold funds longer than necessary? Simple - it's a free short-term loan for them. Every day they hold your money is another day they can use it for their own purposes. First Horizon isn't unique in this practice, but they are known for maximizing hold times on government deposits. Have you contacted them directly? Have they given you a specific release date? The bank is required by Regulation CC to provide you with information about when your funds will be available.
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Yuki Yamamoto
According to the NACHA (National Automated Clearing House Association) rules which govern direct deposits, banks are permitted to place reasonable holds on large deposits for security purposes. The IRS website (https://www.irs.gov/refunds/direct-deposit-limits) mentions that refunds can take up to 5 business days to be deposited after a DDD. I've seen numerous reports on r/tax and r/personalfinance about First Horizon specifically having longer processing times for tax refunds compared to regular direct deposits. You might want to check their specific funds availability policy which should be available on their website or in your account agreement.
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Carmen Ruiz
I had EXACTLY this issue with First Horizon last month. My DDD was 2/8, and the money didn't appear until 2/15. I called every day and got different answers each time. One rep said they had no record of the deposit, another said it was pending, a third said it was on hold. When I finally got the branch manager involved, they admitted they have a standard 5-business-day hold on all tax refunds over $2,500 as an "anti-fraud measure." They eventually released it early after I provided documentation from the IRS confirming the deposit date. So frustrating!
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