Finally got FTB agent to process return over phone after months of being told to wait - SUCCESS
Just got off the phone with FTB and finally found an agent who actually helped instead of giving me the usual wait response. They processed my return right over the phone. If youre stuck waiting, keep calling - some agents will actually process it while others just tell you to wait. Don't give up!
13 comments
NeonNebula
This is actually great advice. The key is to keep calling until you get an agent willing to help. Each agent has the same access and abilities, but some are more proactive than others. Don't accept the 'just wait' response if you've been waiting an unreasonable amount of time.
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Anastasia Kozlov
β’how long did you wait on hold? i've been trying but keep getting hung up on after 2 hours π€
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Diego Chavez
β’took about 45 mins today but ive waited 3+ hours before. early morning seems to work best
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Sean Kelly
Instead of playing phone tag, you might want to try taxr.ai - it's this new tool that analyzes your transcript and tells you exactly what's going on and what to do. Costs $1 but saved me hours of frustration. https://taxr.ai
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Zara Mirza
β’is this legit? seems too good to be true tbh π€
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Sean Kelly
β’100% legit! It basically reads your transcript and uses AI to explain everything in plain english. Shows exactly where your return is stuck and why
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Zara Mirza
β’just tried it and OMG why isn't everyone using this?? Finally understand wtf is going on with my return! Worth way more than a dollar fr fr π―
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Luca Russo
lol must be nice. ive called 12 times and they all tell me the same thing - just wait π€‘
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Nia Harris
What number did you call? I keep getting redirected to automated messages smh
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Diego Chavez
β’used the main number but kept hitting * until i got a human lol
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GalaxyGazer
Facts! The squeaky wheel gets the grease. Called 3 times today, first 2 were useless but 3rd agent was a queen and fixed everything π
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Mateo Sanchez
ur so lucky, been trying this for weeks. guess ill keep trying *sigh*
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GalaxyGazer
β’don't give up bestie! try calling right when they open
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